Unbelievable customer service. Matt took time out of his day to help me resolve my well water issue…read moreand provided perfect guidance. Wouldn't recommend anyone else.

Outstanding Customer Service! I called Frosti for help with my system when I thought it was…read moreleaking. Matt from Frosti came right out to check the system. Upon inspection no leak was found. Instead the leak was coming from my HVAC system. Matt identified the issue and even told me how I can fix it. He completely saved the day!!! This is just one example of the great support we have received from Frosti.

I can't give these guys a better review! Absolutely fantastic response. Work was top notch. Super…read moreaccommodating, made sure that we weren't going to go the weekend without water. If you're reading this review and are looking for someone to help you out, stop looking, it's Evan the Water Boy

One afternoon my house stopped having water. I was freaked out that our well had dried up or the…read morepump broke. I called waterboy and they came out very quickly. He checked the house the pump everything. Come to find out my toilet had been running. He also found that the pump I had was not big enough and that I had tons of water left in my well but that the pump was not reaching it all. He replaced the pump with one that was fit for my system. He also checked my filters. They also did a treatment of the water. His prices were very reasonable especially for coming out on short notice. I have recently had them install a water softener. They explained everything and was done in less than a day. VERY professional, knowledgeable and a great local company!!

Joey & crew are great! He is communicative, thorough, gets things done quickly, and is such a…read morepleasure to work with. We will be contacting him for all of our future well needs!

Highly recommnded ! joey and company ( everlasting wells ) are outstanding giving premier advice…read morealong with top notch installation of my water treatment system. And wont oversell ! Highest integrity .

Great customer service! Installed a new water system in 2022. Called back multiple times to ensure…read morewe were satisfied. Highly recommend in East Hampton.

Always nice to find and use a knowledgable and reputable company. Did a lot of research across the…read moreweb and kept coming back to H2O. Called them and made an appointment for an estimate on getting my well water system up to date. Estimate was reasonable and we booked an appointment. All in all a very good experience from start to finish. The tech was very careful to ensure the work area remained clean. We are happy with our new system and will be calling in the future for our msintenance needs.

We called hometown with well issues. James was great! He tried to help us out over the phone…read moresince we thought we just ran the well low over the weekend. After figuring out that it was something else he came that afternoon and figured out the issue. The next morning James was back to replace our pump. He did an excellent job, explained everything professionally and was finished in 3 hours. He even offered to come back if we had any questions or concerns. Great company that actually cares for what they do. I would recommend calling Hometown before any of the bigger companies. Not only will you get personalized and friendly service, but you will also save money since you are not paying for all the overhead back at the other company's office.

From the owner: Hometown Well Pump Service LLC. specializes in water well pumps and water well services. We love…read morewhat we do and take pride in our work. We put safety and our customers first. We do not do plumbing, however, we just do water well to the well tank and all things water well. Our Services include: Well Pump Service and Installation Well Tank Service and Installation Water Filter Service and Installation Water Well Bacteria Mitigation (Testing and Sanitization) Water Well Lines Well Driller, Water Treatment and Plumbing Referrals Please use our "Hours of Operation" as a reference for scheduling service, but please know in event of an emergency, call anytime.

They replaced my tank with no issues. But follow on maintenance the next year seemed lacking in my…read moresatisfaction. The tech left the well water pump power off, left the main water valve off after leaving these were noticed. My system did not seem to work as it should afterwards.

My well pump shorted or seized up. I emailed Waterflo on Monday, early evening, and received a…read morereply from Nick soon after. He called the next morning, offering to stop by to have a look at the situation. Nick explained what I needed, what I didn't, and what options I had, depending on what they found when they pulled the pump. He would try to get somebody out in the afternoon, but his teams were on a big job across in another part of the state. He promised me 8:30 the next morning at the latest. Great! I could live with that. He answered all my questions and instilled confidence that it would be working again soon. The next morning, as promised, three guys showed up 15 minutes early and were ready to roll. Scott, Carl, and Gianni were fantastic. Scott asked me a few questions, answered a few of mine, and they got right to work. Nick has a great team in these guys. Two hours later, they were done and I had a new pump installed and improvements made to some additional plumbing. I feel I was treated very respectfully, Nick and his team genuinely cared, and they did the work at a reasonable price. Side note: I actually called Waterflo for a second opinion after being seriously mistreated by another company. I should have called Nick first! Thanks!

The receptionist was very accommodating. I called with a minor emergency and the need to get it…read morefixed same day or put it off until I returned from vacation to no washing machine. Someone was out inside the hour and took care of the issue. Nice to have peace of mind. Excellent customer service all around !

We used Griswold Plumbing for an issue with our drain when got a new washing machine. I really…read moreappreciated their professionalism! They were polite and made conscious efforts to respect my home. They had an earlier opening so they came sooner than expected which was great! I would definitely recommend them.

THESE PEOPLE ARE A JOKE. I had scheduled an appointment 2 weeks ago for installation of new…read moreequipment for today, 10/14. The day of the appointment (WHICH I TOOK OFF FROM WORK FOR TO BE HOME) I decided to call around 9am to get a estimated time they would show up. Melanie said they had some "no water" calls that morning and were running behind. I decided to give them the benefit of the doubt and have them call me back later with a new time frame. Melanie calls back around 12pm saying that they got more "no water" calls and all the crews were working on those calls and they had to reschedule. Okay, I get that having no water is an issue. HOWEVER, you have SCHEDULED jobs....WEEKS IN ADVANCE. If I had a reservation at a restaurant I would get in before people that just walk in. Same concept. People that call in need to wait. Plain and simple. On the other hand, if I wasn't home and the company showed up to do work, they would be pissed (as I am now). Clearly, this company places priority on bigger jobs that bring in the most money. Forget if you have a scheduled job. If something better comes along you'll be pushed aside. Customer service DOES NOT EXIST here. The company needs to better prioritize their crews (if they even care to). Have a team focused on emergencies and one focused on SCHEDULED JOBS. I urge everyone to NOT USE this company. If you feel like wasting your entire day for them to reschedule the day of your appointment, then by all means call them up. I will be finding a different company that actually SHOWS UP

I got a bill for the "free consultation" a month after i decided not to use them for the job.read more

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.