1. Matthews Veterinary Services

    1. Matthews Veterinary Services

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    Valley Center, CA

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    Matthews Veterinary Services

    5.0 (4 reviews)

    Services - Matthews Veterinary Services

    Pet physical or wellness exam

    Pet vaccinations

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    Countryside Veterinary Hospital

    Countryside Veterinary Hospital

    4.0
    (122 reviews)

    This vet is the absolute best! The entire team is so incredibly caring and loving. Our first…read moreencounter with them was bringing in 3 newly adopted puppies who we suspected had parvo. From the initial phone call to them meeting us in the parking lot to test them, the nurses and doctors were so compassionate. They gave us options and statistics and made it so easy for us to understand and make our choice. The puppies were in their care for a little over a week. Every single day we got multiple calls or texts with updates and pictures. Our puppies all made it! They are all happy and healthy! Everytime we bring them in for shots or checkups, everyone loves on them and wants to steal them. We have also had to use them for the hardest day of our lives... it was time for our old man to be put to rest. He lived 13 long years and they were so so compassionate towards him and us. They gave him a last treat and a nice blanket to wrap up in. They gave us the time we needed to be with him during and after. I can never thank them enough for how they have treated us we will be forever grateful and forever customers of theirs!

    Replying to owner:…read more Thank you for responding to my review. What concerns me is the suggestion that there was no evidence my pets did not receive care, when my review was focused on the overall environment and professionalism during our visit. The following Monday I did receive a call and voicemail asking about our experience, but I chose not to respond because the issues I raised....issues that appear in other similar reviews....have not been addressed. First impressions matter in any care setting. Unfortunately, ours was poor. The receptionist came across as unprofessional and, at times, untrained. Walking into a room that had clearly not been sanitized is unacceptable, especially for someone like me who works in the healthcare field and understands the importance of maintaining a clean, safe environment. Additionally, the vet that day appeared visibly disturbed by our dogs' barking. While I understand that barking can be disruptive, it is also a normal behavior for animals in an unfamiliar environment. The reaction added to the overall sense that the staff was not prepared to handle our visit in a calm, professional manner. These concerns are valid and should be taken seriously.

    Paradise Ridge Pet Clinic

    Paradise Ridge Pet Clinic

    4.1
    (9 reviews)

    If you are looking for judgement and unsolicited advice this your place…read more You know those friends you hang out with that "know everything" and their way is "the only way" and "they know best" and "know all" and they give you the advice they think you "need" without you asking and with them having little experience and knowledge of you and your life but they make you feel like you are lower than dirt.... That's this pet clinic. They do not do well with dogs labeled "aggressive breed" (not aggressive, just labeled aggressive) they are among those who contribute to ignorance about certain breeds. They would do best to stick to medical care of the dogs instead of giving their opinions when unasked. They are not well versed and do not do a good job at welcoming their clients. They claim (from their website) Dr. Ellie Newcomb and the Paradise Ridge Pet Clinic staff are committed to ensuring that your pets receive attention, compassion, and medical expertise. We recognize and respect the deep bond between owners and their pets and our goal is to help that relationship thrive by keeping your pet healthy and playful. Our experience did not feel that they were committed to compassion, they did not stick to medical expertise, and they are extremely disrespectful and had bad bedside manner. We are responsible pet owners and people and they definitely pre-judged us and our animals.

    I've been going here for years, and have had 6 dogs and 2 cats go there over that time. The staff…read moreis always friendly and professional. They are very compassionate and take time to answer questions and explain everything. Dr. Newcomb has been a great family vet and the girls I have now LOVE going to see Auntie Ellie.

    SoCal Veterinary Hospital

    SoCal Veterinary Hospital

    4.5
    (152 reviews)

    When I noticed my dog Ruby acting strangely while eating and spitting out her food, I checked her…read moremouth and was surprised to find what appeared to be a fracture on one of her large back teeth. I immediately emailed the clinic with a few photos, and within 20 minutes I had both an email response and a phone call (just in case I missed the email), along with an appointment confirmed for 8am the very next morning with enough time reserved to perform an extraction if needed. The responsiveness alone was impressive. At drop-off, the surgery technician, Jorge, was incredible. He was knowledgeable, personable, and immediately put us at ease, especially since this was Ruby's first surgery requiring anesthesia. During our conversation and bringing up a certain topic, he mentioned he recently attended a dental conference which reassured us that the team is committed to continuing education and staying current with best practices. Dr. Gertz, whom Ruby has seen previously for routine care, was wonderful as always. She performed the initial exam, confirmed that the tooth appeared fractured, and explained that the team would call with a definitive diagnosis once dental X-rays had been completed. The treatment plan was straightforward - anesthesia, dental X-rays, bloodwork to ensure levels were appropriate before surgery, and a cleaning with extraction if necessary. A few hours after drop-off, we received a call confirming that the tooth was indeed fractured, although surprisingly still alive. Dr. Luna took the time to thoroughly explain the findings and our options. At no point did we feel pressured. She clearly outlined the pros and cons of proceeding versus monitoring the tooth and explained that leaving it untreated would likely lead to problems in the future. After discussing everything, we decided to move forward with the extraction since she was already under anesthesia. No more than a few minutes later, the team called again because they realized the cost of the updated treatment plan had not been reviewed. I actually hadn't noticed because I already trusted that the recommendation was medically appropriate and that the pricing would be fair (which it was). Still, I appreciated their transparency and professionalism in making sure every detail was discussed before proceeding. When we picked Ruby up around 2:00pm, Jorge spent considerable time reviewing her full-mouth dental X-rays with us and explaining exactly why the extraction was recommended. It was fascinating to learn more about canine dentistry, and we left feeling far more informed than when we arrived. He answered all of our questions patiently and thoroughly (even the ones that were already covered in the aftercare packet we had just been handed!). We also were given a full sized sample of a recommended oral rinse for regular maintenance. Ruby recovered exceptionally well from the surgery, which was a huge relief. She had previously undergone sedation prior to X-rays at another clinic years ago and did not have a great experience, so we were naturally nervous. This time, her recovery was smooth, the extraction site is healing beautifully, and she came home comfortable with appropriate pain medication. She has shown no signs of discomfort throughout the recovery process. I also want to recognize Lauren at the front desk. She was incredibly kind, friendly, and helpful throughout the process. She worked with us to ensure detailed notes were included in Ruby's chart to help prevent potential insurance issues and even went a step further by following up with the doctor after we left to request additional documentation that could support a smoother claims process. That level of attention and advocacy is rare and deeply appreciated. Overall, this was an outstanding experience from start to finish. We even received a call a few days after her surgery to simply check in on her recovery. From the front office staff to the technicians and veterinarians, every person we interacted with was compassionate, knowledgeable, and genuinely invested in Ruby's well-being. The communication was outstanding, the care was exceptional, and we never once felt rushed or pressured. Ruby is family to us, and the trust we place in those caring for her is not something we take lightly. We are incredibly grateful for the entire team and feel completely confident entrusting them with the health and care of both of our dogs. Bonus: they were giving out adorable supergirl bandanas they received as promo material!

    SoCal Vet is the place to go for your pet's dental cleanings. My Pug just has the worst dental…read moreissues, bad breath, lots of visible tarter, etc. I worry about her health and if she's in pain, so I set out to get her evaluated. SoCal Vet quoted me 1/3 of the price of other Vets in my area- about $700 for a 20lb doggy with poor dental. The price included blood work, x-rays, anesthesia, meds, AND extractions. My pug needed quite a few teefs removed. They clipped her nails free of charge. The Gentlemen (forgive me, I forgot his name) who went over x-rays and cleaned her teeth is great at what he does! I have since taken her back for a dental check, and brought my other pug. Both were sedated and received the full dental treatment. The price has remained the same for each! Dr and Staff are sweet; they are busy, but very kind. Def recommend them.

    The Vets - Mobile Vet Care in San Diego

    The Vets - Mobile Vet Care in San Diego

    3.1
    (28 reviews)

    We have a big dog that is old and it's impossible to get him into the car anymore so we requested…read morean at home visit from the mobile vet. We had an appointment and they didn't show up. Extremely unprofessional. We just want someone to help our dog and they completely let us down,

    My appointment for my dog was first scheduled three weeks ago. The vet ended up taking that day…read moreoff, so they called to reschedule for the next available appointment, which was the following Friday. Ok, no worries. Last Friday, they called me toward the END of the time window they were supposed to arrive, to say that the appointment before me took longer than expected and they would have to reschedule. That annoyed me greatly. They rescheduled for the next available appointment a week later. Frankly I felt like they should have cancelled someone else's (first) appointment to have my dog seen sooner since this was their second cancellation of my appointment. Today was the third rescheduled date. I just got a call that, sorry, they have to cancel, I should call to reschedule. What is wrong with you? I'm not here waiting to have my blinds fixed or furniture delivered... I have an animal who is suffering who needs health care. He is now developing sores around his eyes where weeks ago he just had slight indications of a skin issue. Total failure as a business and healthcare provider and has shown complete disregard for the suffering of my animal.

    Matthews Veterinary Services - vet - Updated July 2026

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