owner changed and got rid of Bedmatch system, still advertises its use on all windows. Talked to me…read morelike I was stupid and didn't know what I was talking about, I'm a certified sleep specialist per Kingsdown. Don't shop here. All good reviews are from past owner and workers that I had worked with before.

10/10 would recommend coming here for a mattress, prices are awesome the beds are amazing and the…read moreowner was the best with helping me find what I wanted. Went to mattress firm before coming here and will never step foot in a mattress firm again. Thank again!

The sales woman at this location is terrible! I decided to splurge and purchase the top of the line…read moremattress and the sales lady made the process miserable from start to finish. She asked me to review the order on her tablet, I informed her the email and phone number were not correct, she assured me she would correct them but she didn't which caused huge issues that could have been easily avoided. She was clearly only interested in collecting my money and didn't care at all about providing even a basic level of customer service. Additionally, Purple uses a 3rd party delivery service which doesn't respond to communication. I called them three times asking what my delivery date would be and never received a call back. They finally delivered my mattress 2 weeks after I ordered it. I wish I would have gone to the well known local mattress store where they actually have stock on hand instead of waiting for something coming from out of state causing unnecessary delays. Do better Purple!

Me and my boyfriend purchased our first purple mattress with Nanya... or Vanya, either way she was…read moreabsolutely amazing! She made the process so easy and she knew her stuff; this girl never stuttered. She was extremely transparent about everything, never for a second did it feel like she was trying to up-sale us. She seems to truly care about her customers and is super down to earth. Thank you so much!

Excellent sales experience. We called to ask some initial questions and were happy with the service…read morereceived so came in to further explore. The experience continued to be positive with all questions answered and nuances of different products explained. We were happy with the sales experience and have been happy with our purchase.

My husband and I have spent the last 2 months researching mattresses, knowing that we had to make…read morean investment in our health. We tried multiple locations and tested many mattresses and found that Brooklyn Bedding had the best product for an affordable price. Cody at the Market St location educated us on their products and helped us find a bed that met our needs in our price range. We never thought we needed an adjustable bed frame, boy were we wrong.....it's a game changer offering maximum comfort. The mattress and bed frame were delivered on the exact date provided by Cody and the delivery team (Bryce and another nice gentleman) were extremely polite and professional. I would highly recommend Brooklyn Bedding!

I saw an ad for the furniture store in a local Gilbert newspaper. The ad mentioned design services…read moreand that caught my eye. The store is in downtown Gilbert and has been there for over 50 years! Hanna helped me with the furniture choices and design services. The store is beautiful and the quality of the furniture is top-notch. Todd at the store is now helping me with window coverings and I am impressed as well. Hanna and Todd have been talking with each other and I love the collaboration!

A one-star rating honestly feels generous for our experience with Norwood…read more We purchased over $20,000 in bedroom furniture and blinds from this store. Unfortunately, the bed (approximately $3,800) has been a major and ongoing problem, and other items such as the nightstands and dressers also have drawers that do not align properly. At the time of purchase, we were only shown a photo of the bed and were assured that it could be customized at the factory. That never happened. Instead, the store chose to modify the bed themselves at their warehouse, without consulting us about the details and not in the manner we had requested. The result was a bed that was painted a color we did not choose and that does not work with our décor. Even worse, the modification changed the design from a platform bed into something entirely different, which created a structure with sharp corners that jut outward from the frame. This has created a serious safety concern in our home. My husband and I regularly hit our legs on these corners and are constantly dealing with bruises. I also explained to the store that I suffer from seizures, which makes these protruding corners particularly dangerous. A fall or loss of balance during a seizure could result in serious injury because of the way the bed frame now extends outward. When we asked to return the bed due to these issues, we were told we absolutely could not because the store had already spent money customizing it. A second major issue is the bed base itself, which appears to have been built with very little support and started squeaking almost immediately. This raised concerns about the stability and durability of a nearly $4,000 bed. To his credit, the store manager did visit our home and suggested a solution: installing a metal support base to stabilize it. We agreed to this fix. However, the night before the installation we were informed that we would be charged approximately $250 for the support. In other words, we were asked to pay additional money to correct a structural issue with a brand-new bed that was already improperly modified and delivered in a color and design we did not approve. We declined to pay for the fix, and the owner, Brian Brundrett, refused to absorb the charge. We are now left with a bed that: * Was modified without our input * Is painted a color we did not choose * Is no longer the platform design we originally purchased * Has protruding corners that cause frequent bruising and present a major safety risk * Has inadequate base support For a purchase of this size, we expected better craftsmanship, better communication, and a company willing to stand behind its products. Unfortunately, that has not been our experience. Based on our experience, I would strongly urge others to think carefully before purchasing from Norwood. Given the safety issues and the fact the bed was delivered differently than represented, we are now exploring consumer protection and warranty options.

I bought a guaranteed for life love seat and sofa. IThe love seat was boxed but defective when they…read moredelivered it. Three times they promised to be here to attempt to fix it. Three times they have failed to show up. No call, nothing. I am disappointed as I thought I bought the best made.

Chad Carling of Furniture Plus is my hero. My husband was…read morerecently diagnosed with advanced Melanoma Cancer. He hurts all over, can't sleep and I have a herniated disk from helping him up several times a night. I knew he needed a power lift recliner fast to save us both. Chad had the best one I could find -the FlexSteel ZeCliner with heat and massage. He beat the local Sedona price by $300 and he and Brett (or Bruce) drove the chair 2 hours to get it to us asap How's that for service? At a time when ppl don't even bother to answer the phone when you call a business (since Covid). Chad and Furniture Plus delivered the BEST possible chair on the market at THE BEST price to someone in need as quick as humanly possible. I found them online and never met them until today. He cheerfully answered all my dozens of text questions before I made the purchase. Sent pictures and videos too. I Love them. My back loves them. My husband found something positive for him on this day in an otherwise grim future. Who knew a piece of furniture could be so uplifting-literally So blessed. So grateful. THANK YOU FURNITURE PLUS -Joanne P. Village of Oak Creek, AZ

We were in desperate need of a mattress with an adjustable base for our disabled son. (His broke…read moreafter 15 years). All other stores quoted 3 - 5 day delivery. Susie had a quality product delivered and assembled with 2 hours. Saved our (you know what). Plus the price was fantastic. Never go anywhere else for a mattress than Blink. Trust me on this.

Overall was pleased with my order EXCEPT did not get my Blink queen mattress. Was told factory…read moremoved but mattress should be delivered 3rd week of July. Still waiting and calls and texts are not being returned. How do I get my mattress?

I must share my incredible experience from the moment I arrived at Best Deal Furniture. Earlier in…read morethe week, my Grandson and I visited three other furniture stores, yet we never felt a genuine connection from the staff. When this company advertised that it's a family-owned business, representing the needs of the community, they hold true to this vision. Jen, Alberto and Bella made us feel welcome, respected and appreciated. We never felt the options offered were simply a sales pitch. The variety of selections were of great value with incredible guarantees. The family stands behind their products. We were informed our living room set would be delivered in one to two weeks. Yet, to our joy, Richard and Jeremy had our furniture delivered and set up four days later! We look forward to a long-lasting relationship on future purchases.

I have so much to say about my experience with Best Deal Furniture! I went to a total of 9…read morefurniture stores across the valley looking for the perfect couch. Best Deal Furniture was my 7th stop, and that's where I met Albert. I told him what I was looking for, but he could tell I still wasn't sure. He ENCOURAGED me to keep looking and said when I found the one I loved, to come back and he'd help me get it. That's exactly what I did! A week later, I returned--Albert remembered me and helped me get the couch of my dreams, warranty included. Plus, they offered free delivery, which was a huge bonus! To be honest, I was a little nervous since it's a small business and I wasn't 100% sure the couch I wanted would be the same one delivered. But it was! They called the day before to confirm the delivery window, and the next day, they showed up and set everything up with ease. I can't thank the team ENOUGH. I put so much time and effort into finding the right couch, and I'm so glad I chose this place. If you're looking for a couch--or any furniture--I IMPLORE you to visit this store. 5 out of 5 stars, no doubt. I'll definitely be back for anything else I need!

Really like this place. They have a ton of unique items and furniture. I would say the furniture is…read morereasonably priced. But some of the clothing and accessories are a little pricey. But overall a solid furniture option in East Valley (where there's not much non cheap furniture to choose from). Definitely recommend.

Furniture Brat has stylish pieces, great prices, and amazing service. Absolutely love it.read more