I recently bought a Tahoe bedroom set. I was impressed with the quality of each piece…read more Buying furniture is never easy. I worked with Sarah who was very knowledgeable and courteous. She made it a stress free experience. I will be a repeat customer.

Visited their location only to look found a couch we loved. The manager Danielle and Damien were…read morevery accommodating in making sure we were able to get our couch the same day. Wonderful experience would definitely recommend anyone looking for furniture to check out this place. Thank you so much

Exceptional customer service from Danni P! She went above and beyond and was empathetic with our…read moresituation. Thank you! Thank you!

Mattress was fine for one year, then became noticeably saggy and caused severe back spasms. Company…read morecustomer service is extremely poor, with no response to multiple follow- ups to my filling out their somewhat ridiculous claim form. These are cheap mattresses, so while my objective was to have a mattress that wasn't too heavy to move myself, this has proved to be $800+ that was good for one year. They should go out of business given their current practices.

Alex was nice. Did not make a purchase but was not pressured and got good information…read more Here is a tip don't park in front of mm (mattress store next door). They will try to get you in if you even look at Brooklyn Bedding.

Top wrinkled up after 3 weeks and made it unusable. This is a pic of it after i tried to flatten…read moreit. I weight 240 , side sleeper. I just dumped a 400 foam mattress that was about 4 months old. My doctor told me i only have maybe a year to live, so i thought i should at least be comfortable when i sleep. Not so much!

the customer service was OUTSTANDING, beyond anything i've seen before. The person who emailed me,…read moretelling me i had made a mistake in a follow up purchase and was going to spend too much also ansewered the phone when i call to fix it. plus the bed is a huge improvement over the tempurpedic that was putting out massive VOC every night - ugh.

After three years of trying different mattresses, my wife and I finally found the right one with…read moreSleep EZ. We'd been searching for something with organic and natural materials--we tried two Avocado mattresses, a Bear Natural, and an Awara (which was disappointing). Nothing felt quite right. Then we discovered Sleep EZ. My wife loved her configuration immediately and actually started looking forward to bedtime. I initially chose a firm top layer instead of the medium firm the rep recommended, and after a couple months my shoulders and hips were hurting--too firm for side sleeping. When I called Sleep EZ, they had a replacement top layer shipped within days, complete with a return box for the old one. FedEx picked it up right from my door. The whole exchange was painless and risk-free. The quality of both the mattress and customer service is outstanding. Now I'm just as excited to go to bed early as my wife is!

Good quality mattress for great price. Friendly staff. I would recommend and return to purchase…read moreagain

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

Nice salespeople but they tout their scam of a 120 night sleep trial. What they forgot to mention…read moreis the $250 restocking fee. So my mattress purchase of $599 has almost a 50% restocking fee. There are about 1000 complaints with BBB against Mattress Firm and I'm gonna be 1001. Totally deception and now you have lost a 30 year customer.

I recently bought a mattress and box spring. Manny was knowledgeable and a delight to work with…read more The box spring was delivered damaged. He was quick to have a new one delivered the next day. Great experience!

I must share my incredible experience from the moment I arrived at Best Deal Furniture. Earlier in…read morethe week, my Grandson and I visited three other furniture stores, yet we never felt a genuine connection from the staff. When this company advertised that it's a family-owned business, representing the needs of the community, they hold true to this vision. Jen, Alberto and Bella made us feel welcome, respected and appreciated. We never felt the options offered were simply a sales pitch. The variety of selections were of great value with incredible guarantees. The family stands behind their products. We were informed our living room set would be delivered in one to two weeks. Yet, to our joy, Richard and Jeremy had our furniture delivered and set up four days later! We look forward to a long-lasting relationship on future purchases.

I have so much to say about my experience with Best Deal Furniture! I went to a total of 9…read morefurniture stores across the valley looking for the perfect couch. Best Deal Furniture was my 7th stop, and that's where I met Albert. I told him what I was looking for, but he could tell I still wasn't sure. He ENCOURAGED me to keep looking and said when I found the one I loved, to come back and he'd help me get it. That's exactly what I did! A week later, I returned--Albert remembered me and helped me get the couch of my dreams, warranty included. Plus, they offered free delivery, which was a huge bonus! To be honest, I was a little nervous since it's a small business and I wasn't 100% sure the couch I wanted would be the same one delivered. But it was! They called the day before to confirm the delivery window, and the next day, they showed up and set everything up with ease. I can't thank the team ENOUGH. I put so much time and effort into finding the right couch, and I'm so glad I chose this place. If you're looking for a couch--or any furniture--I IMPLORE you to visit this store. 5 out of 5 stars, no doubt. I'll definitely be back for anything else I need!

I am a student and just moved into my apartment today. I needed a mattress today, and something…read morethat was not too expensive. Stephen, from the Mattress Clearance Store in Gilbert, was an excellent salesperson. He asked me my budget and did not pressure me or make me feel embarrassed for wanting a great bed for a low price. He showed me a bed in the 500s first, and at first I thought that was expensive- until I started trying beds that were cheaper. I did not want anything too springy or soft. He let me try about 10-15 beds. I realized the beds that I had requested, in terms of firmness and material, were around that price range. I ended up leaving with something that was a great fit and not over what I was expecting. He also tied it on my SUV and it did not fall off my car when driving home! The store was organized and Stephen new how to navigate us from the moment I entered the store until he strapped the bed onto my car. Stephen was super polite, engaging, and helpful. Overall, the experience was great.

George was extremely helpful and pilot! The trip was quick and precise. The showroom was neat and…read moretidy, and all of the staff was warm and welcoming.