1. Mattress Direct

    1. Mattress Direct

    0

    Dardenne Prairie, MO

    Cancel

    Open app

    Search

    Mattress Direct

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm

    Mattress Direct Photos

    You might also consider

    Recommended Reviews - Mattress Direct

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Mattress Direct

    You might also consider

    Weekends Only Furniture & Mattress - Oh yeah. And made in America!

    Weekends Only Furniture & Mattress

    2.0(42 reviews)
    7.7 miSt Peters
    $$

    My husband and I bought a sofa and coffee table. We were told it would be x amount of dollars for…read moredelivery. Fine. When we went to pay, 5 minutes later the delivery fee went up by $40. Frustrating but, what were we going to do? Leave? So we made our purchase and made arrangements for delivery. The day before delivery I get an e mail stating my delivery would be delayed because Of inaccurate information. It went on to say I would have to show up at the store and present the credit card we used. This is BS!! My husband checked with the credit card company... they have my money. My credit card was charged. What's the problem. I am pissed beyond measure! I should have gone with my gut and left when I first got screwed with the delivery charge. I have now earned the privilege of getting all over social media and contacting the BBB if there is no resolution to this issue TODAY! Fast forward... I went to the store after being on Hold with "customer service" twice for 15 and 35 minutes respectively. Got there and my phone number was wrong and when they called the number, the person told them they never ordered anything. So, it's a clerical error. I get it. They refunded my delivery charge. Great!! Here's the frustrating part... answer the phone!!! Nothing more infuriating than stewing on hold!

    Worst customer service ever!!! I ordered a couch back in September! Told me the earliest I could be…read moredelivered was the end of October. Which I was fine with I didn't have a couch to begin with and this was going to give me the seating I needed for thanksgiving. First they didn't call me when the shipment was delayed. Then I find out they screwed up in their system and had me down to pick up when I payed double for the delivery to be as soon as possible. Then I spend a total of 10 hours on hold between 2 days to speak to someone about my missing couch. To top it all off now I can't get it till February and have currently been on hold for an hour and a half!!! Worst service ever!!!!!

    Photos
    Weekends Only Furniture & Mattress - Unnecessary wait on hold with ZERO response

    Unnecessary wait on hold with ZERO response

    Weekends Only Furniture & Mattress - This is today. Still waiting..

    This is today. Still waiting..

    Weekends Only Furniture & Mattress

    See all

    Mattress Direct - mattresses - Updated September 2026

    Loading...
    Loading...
    Loading...