Very poor service. Credeza delivered damaged, replacement showed up damaged, but third try was a…read morecharm ! Used the decorator service who became a ghost once purchase was made although she was aware of problems with damaged delivery. Will never enter a Baers store again.

Wow! Baer's after 15 years of being a loyal customer you are really disappointing. BUYER BEWARE DO…read moreNOT PURCHASE THE "PROTECTION PLAN". This is a 3rd party vendor and they will find any loophole to get out of fixing your furniture. My sofa still has the tags on it and a lovely stain. I have gotten the run around for over a month. DISGUSTING. I never would have purchased this white cloth sofa had I not been absolutely promised I would be protected in the event of stain/stains. SHAME ON YOU!

amazed at how good Ricardo is at night when he's aloneeeeee....those tempurpedic display beds come…read morein handy

Amazing experience and very helpful guy Chris Martinez. We buy our mattress with excellent quality…read moreand very good price. Thanks a lot.

Eric is the man! Theo as well. they turned a boring couch shopping experience into a wonderful one!…read moreEric, I hope your wife lets you get a love sack. Give them a raise!

After long and thorough search, my wife and I ventured into the LoveSac at Merrick Park after she…read morehad been in on her own and convinced me to go check it out. The store manager, Carlos was very friendly and very knowledgeable regarding not only the materials but also the technology available, which was a "want" for me. We had tried generic couches and found that they didn't fit our space well so we decided to check it out and found the perfect fit. Carlos configure it using little squares on a table with dimensions and we basically created our couch from that and he showed us the different materials styles and features available. When we sat down and tested the stealth tech, I was in awe decided that I had to have it. we were trying to create a movie theater type room in our house and just fit the criteria. we got 30% off because they were having a sale which I believe is still going on and 36 month financing but it's an installment loan. so don't confuse it with typical 36 months zero interest promotion it's actually an installment loan. When it arrived, we had some issues, but Carlos took care of it immediately and sent all new items to replace the part with issues. The packaging, labeling, and delivery was incredible. Everything arrived in individual boxes via FedEx and all were labeled properly with easy to follow instructions. My wife had her friends over to help put it together and we now enjoy a theatre type environment in our home!

Ali was great to work with. 1st attempt to remove severe wrinkles from a large 5x7 Bokara rug…read morestored for 20 years mostly worked, they recommended giving it some time to lay flat and hopefully it would totally relax and be restored. It improved some but not 100%. Azharz, agreed to pick it up and try again stretching this time and it worked. They did this for no additional charge. Who does that these days? I sent them a tip as I was so grateful. I'd recommend them to anyone! R.H S. Venice FL.

I took a small rug to get cleaned. I saw I mean like 8 x 3'. They did an excellent job cleaning,…read morebut it took a couple of weeks. I'll give them a higher rate, but it took a while. It seems. But overall, they were friendly and did a good job on the

My wife and I just moved to Miami and brought nothing but our clothes and car with us so we needed…read moreto furnish an entire two bedroom condo. We were taken to Kom by a local designer we hired and I have to tell you the experience has just been incredible. The manager Maria might just be the sweetest person on earth and she was amazingly helpful to us. We've been back and forth to the store at least 10 times picking out pieces and then switching out ones that didn't fit or just weren't right. Maria organized all of our deliveries and even let us bring back pieces we've had for weeks with no questions asked. Kom has amazing furnishings of virtually every kind you can imagine. Alot of the artwork is original and one off. I cant complain about the prices but its more of a high end store, and thats the look we were shooting for, but I didn't think anything was overpriced like the previous reviewer stated. If you want to shop online go ahead but if you want a two story building full of hundreds of pieces of furniture, artwork, furnishings and everything else you can imagine then this is the place for you. Everything they have is amazing and you will not get better customer service anywhere. Maria will organize everything for you. I recommend Kom 1000% and our condo looks like it belongs in a magazine. We are so pleased and cannot thank Maria enough.

I found a piece of furniture in this store for much cheaper on the internet and they were kind…read moreenough to match the price, so I figured I would keep my business local. When they delivered the piece, a lacquered dresser, I was on a pretty important call and was a little distracted. I looked at it and it looked fine and they had me confirm that everything was ok. I ended the call and took a rag to clean off all this white stuff that was on there from the transportation. As I began to go over the piece, I noticed that one of the edges near the bottom had a chip about 1 inch long on it. I immediately called the sales lady at the store and told her. In all, maybe 15 minutes had passed since I received the piece, give or take. Honestly, it wasn't that big of a deal to me, I didn't even really want anything, I just wanted to point it out to them and see what they'd say. She asked me to send her a photo, which I did immediately. I got a response from her saying she spoke to the owner and that their policy is clear that they can do nothing since I didn't catch the damage to the piece they sent me immediately. That I can understand, because technically I didn't do everything perfectly. But then she finished the email by insinuating that I did the damage. And that insult I do not forgive. I would never do business with these people. You can find everything they offer in this store for much cheaper on the internet. I'd strongly recommend you do so or find another place to buy your furniture, or you might end up like me, really doing nothing wrong, and not only being denied assistance to make things right, but being accused of something you'd clearly never do.

If you need quality, variety, great deals and excelent customer service.....you got it...!!!!…read moreRay is the best/ owner / adviser . So happy that I found this store, it has the same things as a big store ......with MUCH BETTER PRICES..... Thank you Ray...

Ray is so knowledgeable and answered all of our questions. With his help, we took our time in…read moremaking the decision of our new mattress purchase. The store had many options that fit our budget and needs. Thank you for your advice, thorough information, & our new mattress! We are extremely happy!

I visited Carl's recently. It's a very nice store with an extensive selection of outdoor furniture…read more Carl's only carries quality merchandise. They are pricier than most of the other stores I've been to, but I'm guessing you get what you pay for, as I've seen lots of peeling, faded, rusty outdoor furniture. I haven't made a purchase here as I'm still shopping around, but they are friendly and helpful from beginning to end. I wouldn't hesitate to do business with them.

I went in yesterday after seeing their ad for "up to 60 percent off" HAHAHA! The skinny is 10…read morepercent off the upholstery SERIOUSLY! Service is really slow. I had to wait for a salesperson to get off the phone and finish eating to help me. Keep in mind two others were busy talking with each other. I saw one Tommy Bahama chair at TJ Maxx the other day a few blocks away for a fraction of what they were asking for it.

Since they have gone to online only sales, I was skeptical. However, I ordered a chandelier on…read moreline. I later found another one from BB and B that I liked better. I returned the first one with no problems and the customer service was very helpful. There was a small restocking fee but I did have a problem with that. The chandelier was as pictured and we are happy with out purchase. Shipping was fast and the order process was easy.

Bought a Toaster oven online. Didn't Know that was supposed to be thru Overstock. Well, was not to…read morewhat I expected. It is like a can of soda material; looks very cheap for the price I paid and I'm having a horrible experience to do the return. They will take 25% for the returned and also, I have to pay for the return. Doing the math maybe I have to pay the difference. Very Disappointed not getting a helpful answer.