I wanted to send a heartfelt thank you to the team at Custom Comfort Mattress. We had an…read moreexceptional experience ordering a bed for my mother-in-law. We needed a bed for our downstairs area while she is convalescing, but she wanted something comfortable and beautiful -- not a hospital bed. The Custom Comfort Mattress team helped make that possible, and it turned out to be the perfect solution. The bed was created and delivered promptly, and the gentlemen who came to set everything up were wonderful. They were kind, caring, and took the time to place the bed exactly where we needed it. Their thoughtfulness and professionalism truly stood out. We ordered the bed, box spring, and frame, and the quality is exceptional. You can immediately see and feel the difference compared to standard mattresses. When the time comes to replace the mattress in her bedroom, we will absolutely be returning to Custom Comfort Mattress. Thank you for providing not only an outstanding product but also such a caring experience during a time when our family really needed it.

Review 23/365 Day Challenge…read more I've seen Custom Comfort Mattress before they relocated to this newer location that was once the Grand Salon. They use to be where the New Barnes and Nobles bookstore is and next to the once carters Baby/kids clothing store. I met Roland 1st at the Taste of Yorba Linda 2 years back. He had a booth there promoting his business with a spin a wheel for merchandise swag he was giving away. Mee and a girlfriend was the lucky winner to score a travel pillow. Fast forward to now, my son took that travel pillow for himself so I'd like one for my traveling . Stopped into the new current location to purchase a few more travel pillows. The showroom has a really pleasant fresh aroma scent. Very welcoming along it was huge spacious and clean. So many different type of mattress for your needs. Love the modern headboard too they sell. Feeling the mattress you can tell it's good quality and it'll be a great investment for the long haul to get a good nights sleep you use daily'. Associate Josh was really nice and answered all of my questions. This business has been open since 1984, family owed and passionate about their mattresses they offer. I'm currently not looking for any mattresses at this moment but since i love the customer service and information i received. I'd definitely recommend my family/friends/ neighbors along myself to come give Custom Comfort mattress a look for my future needs.

I have to preface this by saying I have never purchased a mattress before and had no clue what I…read morewas doing. After visiting several mattress stores we finally found Quality Comfort Mattress and I couldn't be happier. William helped me and he was wonderful so does very professional. He went into detail explaining the different types of mattresses and wasn't your typical "sales guy". I felt no pressure at any time during the visit. I purchased a mattress with a base at a price that was significantly less than other places i looked. To top it off, they offer delivery and set up as a check in offer which saved my ass even more. A wonderful place and will definitely be back for furniture when the time is right. Thank you William!

Scam Artists!!! Buyer beware!!!!! I've worked at a mattress factory before. These knuckleheads…read moresurely didn't plan on that. On Easter Sunday around 2:30, I went into this store and I asked for the least expensive firm 2 sided mattress. I was shown one. I did not spend much time examining the mattress because I did not need to. THE MATTRESS I WAS SHOWN IN THE SHOWROOM HAD METAL BORDERS WITH EDGE GUARDS AND A PLUSH COVER. It took me all of 5 seconds to figure this out (I could give a tutorial on what to look for when purchasing a mattress, ie: 2 sided, no foam encasement, less foam the better, etc etc. BTW springs are the last things to wear down. It is the foam that breaks down). At $599+ delivery for the king mattress only, I did not think it was too expensive, but not necessarily cheap either. I asked about bunkie boards next because I am currently using two 3" latex toppers to sleep on directly on a slatted foundation, with no mattress underneath the toppers. It's pretty comfortable, but I thought getting a mattress with springs would help prolong the life of my latex toppers. Anyways, THE MATTRESS THEY DELIVERED TO ME WAS A CHEAPER FOAM ENCASED MATTRESS THAT HAD AN IDENTICAL COVER, BUT WAS NOT THE METAL ROD EDGED MATTRESS I HAD SELECTED IN THE STORE. These scammers had me sign the plastic wrapping that covered the showroom floor mattress only to have taken that plastic off and use if to wrap another cheaper foam encased mattress and deliver it to my home. Bait and Switch. Never did it cross my mind a store would pull something like this. Naively, I used my debit card with pin instead of using a credit card to purchase the mattress. Once I had called out the driver/salesman/the only guy I encountered during this debacle (not this manager who is responding) for bringing me a foam encased mattress and asked for an exchange or refund (to only hear "all sales are final, this is the mattress you chose, the plastic has your signature") he put his hands on me as if he were trying to shoo me away like I were annoying him. I told him firmly if he were to put his hands on me again that I would call the police. That's when he agreed to refund my money and told me to follow him back to the store. Mind you, I helped unload and load the mattress back onto the van. When we got back to the store, he told me someone was coming to open the shop, but surprise he called the cops on me and stated that I pushed him. Of course this is not true and the cops told me my issue is with this store and this was a civil matter. The policeman told me I could take my mattress or leave it since I did pay for it. In the end, I left the mattress there. I think you can see who is using the threats and violence from reading these posts and replies from the manager. These guys will try to belittle you with name calling and insults to try to somehow validate themselves. The insults came during delivery and continue to the replies online. These people have no ethics or integrity. I am up past midnight because I still feel bad about this matter especially after seeing what this manager (who was not present at all) has written in response to my partner Debbie T's post. She was with me when this all occurred.

Beware they tow cars and have no customer service in empty stores. The overall look of the place…read moreis shabby for posh Orange County but has potential as a dollar store or marijuana shop. Should be avoided at all costs.

We have had our mattress for 10 years and decided to get the same brand because we loved it so…read moremuch. David was extremely knowledgeable and was able to walk us through each type of mattress and ultimately help us decide on a new one. We'd come back again.

I have never come across such a highly rated business that is legitimate. I tend to be skeptical of…read moreplaces with only raving reviews, but every positive thing you read about slumber n serenity is true. Vince is the kindest person to walk this earth! He is honest and helpful and a wonderful person. My dad purchased a mattress from him for my Christmas present. Vince delivered it to my home (which is not conveniently located). When it ended up not being the perfect fit, Vince generously helped me exchange it. I love my new bed and am feeling inspired to be as kind and helpful as Vince. Thank you!

Slumber N Serenity is a small but mighty, family-owned mattress shop that absolutely delivers…read more Don't let the size fool you--there are plenty of mattresses to test, with options and price points that work for a wide range of budgets. What really stood out was the service!! From helping us find the right fit to delivery, schelpping upstairs, and removal of our old mattress, everything was seamless and stress-free. You can tell they truly care about their customers and take pride in what they do. While I probably won't need another mattress for another 7 years, I would 100% come back--and happily recommend Slumber N Serenity to anyone looking for quality, value, and excellent service from a local, family-run business.

Date: 8/2023 If you…read moreare looking for a good quality mattress, look for Albert( the owner) here! The showroom ( warehouse -like) has the brands like Diamond Mattress, Maxim, and Princess and many more with good deals! Albert is the best! He is honest，friendly, knowledgeable and make you feel comfortable when choosing the right mattress! He never pushy, let you take your time to walk around, lay down and test all the mattresses out until you find the right one. He will answer all your questions. We ordered our Firm queen size mattress( Princess Moonlight Ice) on Sunday, and get ours new mattress ( with box spring) on the next Friday morning on time! Thank you Albert! Highly recommend ZZZZZ Mattress!

I bought a king size mattress from Vio at Zzzzz Mattress. My wife and I love our mattress. Great…read morepricing and nothing crazy. Really recommend checking the store out. Thank you Vio for helping us choose our mattress!

We visited looking for a specific type of chair for our living room. We were greeted immediately…read moreupon entering, pointed to what we were looking for, and left alone. For some people, this is exactly what they want. However, when we said we were looking for something specific, you would have thought they would have asked some more questions. Instead, we just wandered around and tried to read the signage to see if anything was available in a lighter color. Overall, the furniture is discounted and often feels like it. The last sofa we bought here probably won't last much longer, as the back is sagging. But we still thought we'd give them a chance. We were there maybe 20 minutes before leaving, not finding what we wanted. However, we did stop by their little cafe for a cup of coffee and a cookie.

So easy to shop, no hassle, no pressure. Looked around found something we liked and had it in our…read morehome in 3 days!!

Leslie was amazing when we visited here! She was so knowledgeable and easy to chat with throughout…read morethe process. She recommended perfect mattresses for our body types and based on what we were looking for in a bed. Leslie took her time with us listening to our wants, concerns and needs and helped us make the absolute best choice for us. Mattress Firm had a great incentive for the Tempur-pedic bed we were interested in, $300 accessory credit (pillows etc) and 3% back. It was definitely a hard deal to beat. I also found a pillow that I fell in love with here and Leslie helped me identify a good pillow for my height and size. I absolutely recommend visiting her (and Yesenia was very nice while we were here as well). Leslie will get you right and keep it 100 which we really appreciated while shopping for a mattress!!

Service at this Mattress Firm is top of the line! We ordered 2 king memory foam pillows that needed…read moreto be shipped to us. They arrived just a couple days later, but one of the pillows didn't take shape after opening from the box. When I called Yencenia about this, she was ready to order a new replacement at no cost to us. Later she called and said she had one in the store if we wanted to stop by. I picked it up immediately. I love it when people go above & beyond in their jobs and Yenencia is one of those people. It's easy to tell that she loves her job. Thanks again . We'll be back soon!

"I'm 77 yrs old and don't usually leave reviews. After much research and trying many quality,…read morereasonably priced mid-range mattresses, narrowed it down to Aireloom, Custom Comfort, and Avocado for plush feel and especially coolness. All were very good. Was ambivalent about Avocado having read some negative reviews regarding delivery issues and unresponsive attempted customer service contact. It was Sales Rep SIERRA M. now in Fullerton who sold me. She was both more knowledgeable and personable/friendly than all other mattress sales persons I encountered in my travels. Based on my criteria, she accurately and confidently recommended the best model for me w/o hesitation. What convinced me however, was her reassurance she would handle the sale and delivery details PERSONALLY to ensure everything went smoothly from start to delivery. SIERRA deserves accolades and recognition for her excellent professional efficiency, great patience answering all my questions promptly, in knowledgeable great detail, and followed-thru to delivery, true to her word. The White Glove delivery she arranged was flawless thx to her - grateful appreciation to Stephanie at Seko for coordinating scheduling as per my requested day and time, and Carlos for meticulous pro delivery service. SIERRA is a great asset to Avocado and highly recommend consulting her if you're considering Avocado, as I was. Service couldn't have been better. Purchase with confidence."

I read the reviews feeling hesitant about coming here but came anyway as we desperately wanted to…read moretry out all their different Avocado mattresses. Wow, not sure what a lot of the people are upset about as I had a wonderful time figuring out what mattress was right for me with Isaiah. He was so patient, super informative, and had such a lovely soft spoken voice that was very comforting. He talked to me about what I should be thinking about before buying, gave me great things to think about and wasn't the slightest bit pushy. (Before we came to this location we had gone to a Sit n Sleep and had the complete opposite experience.) I also noticed that literally everyone else in the store was tending to their customers without anyone seeming overbearing. Anyway, not sure why this location has such low reviews as it couldn't have been further away from the experience I had. It's a shame you only have to buy a mattress once every 10 or so years as the experience I had with Isaiah was so pleasant. Either way, you're likely looking at Avocado for their sustainable options and I think that the mattresses are great quality, and not as painful on your wallet as some of the mattress options out there. It arrives within 5-10 days. They deliver. They follow up. They've been great and I would definitely buy from them again!