Abel Hernandez provided an outstanding experience from start to finish. I went into the store looking specifically for a firm mattress, and he took the time to show me several options, including the Sealy Posturepedic Elite Albany II Firm Mattress. The first day I slept on this mattress, I truly felt the difference--it is firm enough to support your body, yet so comfortable and responsive that it adjusts to your shape. This is exactly what I needed for my lower back, and it has genuinely made a difference in how I feel.
Abel never rushed us. On my second visit, I came back to compare the extra firm and the firm again, and he encouraged me to lie down on each mattress for a good amount of time--on my side, back, and stomach--so I could really feel the difference. He was very patient and transparent, clearly explaining the return and exchange policy: that we could return or exchange the mattress between 30 and 120 days after the purchase date, and that there is a $150 fee for exchanges. I appreciated that he didn't hide any details and made sure we understood everything.
I purchased the mattress during Memorial Day weekend and was able to take advantage of a great deal, including a base and a pillow at special prices. The adjustable base has been a huge plus--when I'm watching TV, I can raise it to a comfortable seated position, which is fantastic. Since we spend roughly one-third of our lives sleeping, it really is worth investing in a good mattress that supports your body and back and helps promote better posture, and this purchase feels like exactly that.
Overall, I am very happy with my experience and with my mattress. Abel's professionalism, honesty, and patience made the process easy and stress-free, and the Sealy Posturepedic Elite Albany II Firm Mattress has already improved my sleep and my back comfort. read more