Verlo has reached a new low today. They've hired a new employee named Cameron who likes to contact…read moreex customers who left unfavorable reviews and accuse them of making false reviews because I use an alias. All because I wouldn't change a very old review to a 3 Star. Imagine a business who has an employee that make personal attacks on ex customers. I saved the conversation by the way Cameron. Basic business 101: A satisfied customer will tell 2-3 people about the experience with your company. A dissatisfied customer will share their lament with 8-10 people and some will push that number to twenty. I never had any intention of dredging up ancient history but then the Verlo rep wanted to call me a liar. I dropped the whole issue, now the store manager wants to call me a liar and makes claims about a conversation that management was never part of. So now management can either apologize for listening to a bad employee since I've published the real conversation or continue to stand by the employee when faced with proof of their employees customer service conduct.

Albert at Verlo is efficient, courteous and pleasure to work with…read more My husband and I had a mattress we had purchased at Verlo, adjusted to a softer feel. He quickly set up an appointment for us and took care of all the details. We were very grateful for a speedy solution to our problem. Thank you, Albert!!!

What's not to love about saving money by buying clearance furniture from a warehouse, right?…read more Nothing, except none of it is true!!! In my experience, BoxDrop Furniture is a well thought out, well executed scam. It is NOT clearance, it's NOT less expensive, it is NOT good quality, and it has no real warranty. This company is cleverly crooked from the bottom up and lots of consumers are falling for it, including me. BoxDrop buys their furniture new from manufacturers just like other furniture stores, but by calling it 'clearance' and locating in a warehouse, they trick you and me into putting little blinders on so we think we're getting a good deal. Plus, they get away with not providing a warranty like honest furniture companies, and they save a ton of money on rent. No wonder its a hot franchise. The only one that loses is the customer. I bought a two-piece reclining sofa from BoxDrop Direct and paid about $1900. It was made by Parker House Furniture. The reclining mechanism on one side didn't work well straight from the box. The other side broke after only 12 days! The furniture was so poorly and cheaply made that if you moved in the chair the whole thing wobbled. During the sales process Dan the owner had told me the sofa had the warranty advertised by the manufacturer and they claimed it had a 3-year warranty, but when I called BoxDrop to request warranty service, Dan told me he had to "get permission" to repair it. First he had his guys come and take pictures and insert little washers into the furniture. Apparently they have to do that alot; he carries them in his pocket. They claimed that would fix it, but it didn't. When that didn't work Dan said he couldn't do anything else until he got permission from a company called "RSS" (which stands for Retail Service Systems, the franchise mastermind behind this elaborate scam) and on another call he claimed he needed permission from the manufacturer. I waited months. To Dan's credit, he was pretty good about taking and returning phone calls during this time. In the end Dan gave me all my money back and unfortunately, the recliner went to the dump where it belonged with the other garbage. I replaced it with a high end, HIGH QUALITY recliner sofa by Home Stretch from WG&R furniture that came with a warranty, and I paid $60 **LESS** than the junky death trap "clearance" recliner from BoxDrop!!!! Plus the furniture came with a real warranty from a real company and I know it will last for years, not days. It's been working great for months and it doesn't wobble. Reviews about BoxDrop are also a scam. There used to be some scam reviews at their website but they're gone. BoxDrop claims to have thousands of great reviews in social media. Hm. If everything else was a lie, I'm guessing that's a lie too, but I don't know that for sure. The five star review here at Yelp was written by Dan the owner. (Hey, that's not legit, Dan.) Read it, it's a commercial, not a review, and it misleads consumers because it gives them an artificially high rating. But at least they're consistent... misleading people is what they're really good at! Scam. Scam. Scam! Around the time I bought my furniture I saw an article by Inc. magazine about what a great (money maker) BoxDrop is. That article seems to have disappeared. Maybe they got a whif of the scam too and dropped it from their magazine. This is the Returns & Warranty policy at boxdropdirect.com/returns-warranty/ at the time I posted this review: "We want to make sure you received the correct product in good condition. If it's broken on arrival, or there is a manufacturer's defect, or we delivered the wrong item to you, you must notify us of the issue within 21 days of delivery. As long as you notify us of the issue within that time frame, we'll either get you a replacement product or, if that's not possible, you can return the items for a refund. If you return a broken or defective product, return shipping costs will apply, and the item must be in its original packaging to be accepted. If we sent you the wrong item, we will reimburse you for shipping the product back to us. Other than these limited exceptions, ALL SALES ARE FINAL." Scam alert! You'll never be able to return or get warranty for your purchase because, at least in my case, it was not delivered with the original packaging. Buyer beware. Not every piece of "high quality clearance furniture" is really high quality clearance furniture!!! Shame on people who lie and deceive other people. Shame on you, Dan and all others associated with BoxDrop.

So after having a terrible experience with steinhafels and Appleton Wisconsin. I decided to take my…read morebusiness to this local family owned business. Customer service was great ,selection was great, find what I was looking for in about 10 minutes. Paid for it and she even help me put it in my car right away. Totally recommend this place their prices are a lot better than steinhafels maybe not as huge as a selection as they have but you might find what you're looking for and without the headache.

Rachel was amazing! We walked in not sure what we were looking for. She guided us through every…read moreoption we threw at her. She helped us understand all of our options and lead us to exactly what we wanted.

Caleb was the absolute best to work with was so patient and answered all our questions…read more delivery was awesome they had the couch and table unloaded from truck, in the house and setup before i could even get a lock changed

Purchased a beautiful table from here and tried calling a couple times but either was hung up on or…read moretransferred and told I'd get a call back when I called to complain about the condition my table came in. Ultimately gave up because who has time to call over and over for nothing in response when you work 72 hours a week. Then we go to open up the table for an event and it locks up, unable to close it all the way. Tried for an hour to figure it out to just have a 3 inch gap in the table for our housewarming party. Called the next day and whoever helped was fine but just got a call back and they can't do anything for the damage because that's not in the warranty. So now 2k later I have a banged up table in bad condition from delivery that doesn't close. Absolutely pissed.

As I walked into store, two salespeople were waiting, asked me if I needed help. And they did…read morehelp. Showed me multiple sale items as well as non sale items. Prices are very competitive. Quality overall is excellent. Two items I purchased were on sale, with last item in stock the ones I bought, even though they weren't being discontinued. This "last item in stock" is why the 4 star rating. Otherwise, a 5 star experience.

Early morning visit, 2 sales people greeted us and were super friendly and helpful. Got our order…read moreloaded up and we were on our way. Loved the store and reasonable prices.

On Dec 4, 23 in the afternoon we were shopping for a new "queen sized, soft to medium firmness…read moremattress". The man at the Oshkosh store had a bad attitude when we walked into the store, was poor at communicating, repeatedly uninformative when asked about their products, poor at guiding me to what we repeatedly said we were looking for and was rude. He was one of the worst sales people I've ever worked with and it was the worst shopping experience we have had in 50 years. We left before we tried out any beds, I wouldn't buy anything from him. We won't be returning.

I bought a brand new box spring from Verlo mattress of Oshkosh. Without going into too much detail,…read moreI had a problem with the boxspring but all it took was a call and the general manager had a brand new replacement delivered and the old one picked up without any hassle. Would definitely buy from them again!

I would say this is one of my favorite St. Vincent's in the area. Store is nice and clean nice…read moreselection of cards for $.54. They also have nice sheet sets and expensive. I got a great blouse for $4.25. You can't beat it. The employees are friendly. I'll be back.

Great food. Great service. Always busy. Recommend you always get reservations. Never had anything…read morebad on the menu. Eat there quite often.

Remember what their mission is! They are helping the planet by reusing, reducing and recycling…read more If I buy clothing at a thrift store I ALWAYS take it home and wash it. This is a great place for low or moderate income people. And prices are still relatively low compared to new. I love the thrift stores and go in with an open mind and open heart to their cause.

This place was one of the GROSSEST Goodwill's I've been to so far. Not to mention that 90% of their…read moreclothing is $8 or above. IT.IS.DONATED. They don't even wash it, they don't iron it, they get it dropped off, stick a tag on it and chuck it on a rack. WHERE DO THEY GET OFF MAKING 800% profit on an item that is DONATED. The place was filthy. I don't know what they pay their employees to do since most of them seemed to be taking their sweet time putting things "back in order on the racks". They have it sorted by size, and by colorish. Shouldn't take all day to return items to racks. How about cleaning for once? I've added some images.The dressing rooms were appalling (See dirt, dust clumps and gum stuck to the wall images-I poked the gum with a stick I found on the floor and it was hard as a rock so it's been there for awhile). The management here is seriously lacking, if these "donations" are "providing jobs" to the community, then why not have the employees make a career out of it and let each member manage an area of the store instead of letting the place look like a dump and have no one care about the customer experience. It will teach responsibility, respect/ownership of those responsibilities, and highlight the store as a community asset vs. some donation dump zone. I feel bad for the members of the community, the people shopping here are usually on a budget (hence why they aren't at the mall across the street), why insult them by providing mediocre staff and a lack of store organization/hygiene?