We have had great service from Kossels highly recommend. They've been prompt and all is great…read morecommunication.

They have quality appliances. I have not had any issues from them like big box stores, where they…read moreseem to have shorter life spans. I own rental properties, their refrigerators,, coin washers and dryers, stoves, and dishwashers seem to last forever. Mine are now all 20 years or older except for big box stores replacements. Their service department is willing to give advice so they can prevent you from having service calls. Seems like their emloyees' know more than just selling appliances. Not like Best Buy, Lowes, Menards. If you do, You better buy an extended warranty, because you will use it. Sometimes without success.

I had an absolutely horrendous experience at the Oshkosh Menards this week. I rented the Menards…read moretruck, as I have before to pick up an order. When I went to open the tailgate, the handle broke off in my hands. I was told tough, I'd have to pay for the damages. I did not dent/scratch/hit anything, just using the truck as a normal person would. The assistant general manager Joan has been incredibly unwilling to work with me in any way on this. They also as of now haven't even provided me a receipt showing the charges of the damages, just stating "your deposit will cover it" I have been shopping there for years but no more, Lowe's is right down the street

I have heard my friends originally from the midwest talking about the greatness of Menards…read more However, I really believe they undersold the greatness of this store. I have been to 4 different locations in the area, and every one of them have professional employees who care about taking care of customers. I have done pick up orders, orders by mail, as well as shopping in store. Each time the products are professionally packaged. It's nice to see employees taking the time to do their job correctly. It's a nice change. I even saw the TikTok interview on Subway Takes with Minnesota Gov. Tim Walz. His pitch with the 11% rebate was evidence to me that he's a real educator as we educators are the only ones who do rebates. So, yes, I have sent in 3 bundles so far. Keep up the GREAT JOB!!!

I have mixed feelings about this store. On the one hand, they have a decent selection of many…read moreitems -- we got some great curtain rods here, and picked up an assortment of random stuff for our house shortly after we moved in. Returns and exchanges have been a snap, since the customer service staff is so darn friendly (fresh from Memphis, I just can't get used to that!), even with awkward items like 8 foot fluorescent light bulbs. On the other hand...we attempted to shop for some appliances here, and it was quite frustrating. Most of the displayed items had tags indicating that next day delivery was available; however, the guy who was helping us admitted that the delivery crew was a bit behind, so it would be more like 3 weeks. Not what I wanted to hear when I just bought and moved into a house with world's worst appliances! Pricing and availability was also a bit dodgy, and overall it was difficult to imagine actually making such a large purchase when they seemed so disorganized. Overall this store is perfectly adequate, so if I have coupons or gift cards, I'd definitely come back, but otherwise, I'll be at Menards up the street.

Lowe's rebate is a ploy If I could give less than one star I…read morewould. Lowe's 500.00 rebate is a ploy for them to use your money for months. They say you'll, get your rebate in 6 to 8 weeks. But that's not true, by the time they give you the run around on your claim it is 16 or more weeks. The automated system will not have a update until week 8 then it will tell you your claim has missing info. When you finally get to talk to someone they will tell you there is no missing info. Must be a glitch and they will redo the clam and send you a new claim number. That puts you back to 6 to 8 weeks waiting for your money. Not sure at this point if I will ever see my rebate money. I may end up getting the run around again. And 6 to 8 weeks can turn into 18 to 24 weeks. I looked on line and I'm not the only person this has happened to.

Our used replacement reefer from FASCO was installed and running at normal range in both freezer…read moreand reefer overnight. Good stuff. The delivery crew swapped the dead reefer for the new one, quickly, efficiently, and safely. Same as last time. We'll be back if we need something.

Terrible customer service, and only in it to sell the product. Salesmen lie to get you to buy the…read moreproduct then play innocent when the product takes a dump. Gave this company 2 chances and both experiences ended the same. DO NOT buy from this company

I used to love this store. The last three times I have gone in there for various reasons I have…read morebeen given incorrect or misleading information. One time I went in to inquire about wiping a MacBook and was told it was free. I made an appointment and took it in. Not free at all. $150! I went in today and met with a young lady about trading in my watch. She was insistent that it wasn't eligible for trade in yet when I had just checked at home. She checked another way and found dit was indeed eligible and issued the gift card I requested. She was smug and I felt she was rude. Another time I went in and was told by a manager that "wow you buy a lot of watches". Don't think it is any of their business but I happen to have a large family and buy for them. I think I will go to Appleton from now on.

I purchased an item with sales rep in store. A specific day for installation was agreed upon. After…read morenot receiving the confirmation call the night before , I called and found that my appointment was for a second home that I have in another state. I could not have been more specific as to the address and phone in OshKosh. I attempted to call the store manager to discuss this and after 5 mins was connected with an offshore team member... really !!! It's bad enough that you get a 12 hr window for Install... (the cable company is 1-2 hrs. )And then no responsibility to rectify a problem at the local level. I can shop elsewhere. Shame on Best Buy.

We just stopped here for a light bulb. But I like Ace Hardware stores in general: you can usually…read morefind stuff that's been on the shelves for years, and that's not always a bad thing! This store was no exception, and was large, but what stood out to me was the terrazzo floors and staircases going to the lower floor. It reminded me a bit of department stores from my youth. The location is downtown, and it's clearly a building with history. One of the things I've been saying to my husband lately is that I miss the days of department stores, and this store had a bit of that feel. On top of that, we went to the counter, asked the employee about this particular light bulb and were pointed to the exact location, and they had said somewhat uncommon lightbulb in stock. $3. A win.

I only go to Kitz and Pheil for my hardware stuff! They have the best service ever! No matter what…read moreI'm looking for they know exactly where it is and will help me find the right thing I'm looking for! I'm an older single woman and need help with this stuff lol. Yesterday my friend and I who went because we kept trying to find a lightbulb for outside that wasn't so bright it would shine in our eyes when we sit outside on the patio. So we decided to go here. Staff told us about a lightbulb that just would shine down so we tried it, and it's perfect! We never would have known there was such a thing. So, yes, even for something that sounds little like a lightbulb it's the place to go!!

Terrible! "Fixed" my washer from the noise I told him it was making, told me it needed a new pump…read more 7 weeks later with zero communication & me calling several times, pump finally comes in. 1 day later washer is making same noise & now an additional rattle. Call. No call back. Sent note via website. Nothing. Call again, finally able to set an appointment. Time and date he's supposed to be back, he calls and tells me to take a video of the issue - says it's not a good use of his time to drive all the way out to my house, and then to sit & watch my washer for another 40 minutes. Apparently a video will help him diagnose it, and my time is not valuable. Sad the terrible sales & service- I will never give this company another penny!

My refrigerator was leaking water on the floor. Called five other places, and everyone else either…read moreignored my messages or couldn't get me in for a month or more. Kelbachs responded to my message the next day with a suggestion for me to try to see if that would fix my problem. I was told if that didn't work, let them know and they would fit me in in a few days. Although their suggestion didn't work, I appreciated that they tried to help me fix it myself and avoid a service call! Three days after calling them back to say it didn't work and I needed someone to come and take a look at the refrigerator, someone came and fixed the problem. Fixed three weeks earlier than anyone else, and at a much more reasonable price than the other guys. It's been 3 months and not another drop of water on the floor. Kelbachs will be my first call next time!!

Excellent place to get materials to fix up the house! This store has a wider array of wood…read moreselection compared to Appleton store.

From the owner: The Oshkosh ReStore sells new and gently used building materials, appliances, housewares, tools,…read moreetc at a discounted price to raise money for our local home build program.

The guy sells great beds for ridiculously cheap , usually has the frame & box spring to go along. I…read moregot a queen set for $150. I think the beds used to be store displays or ones that people barely used & returned (not positive about that though).