Keith Palafox is great with customer service. He did not upsell us or ignore us. He gave us the…read morebest customer service We did end up purchasing with him and I got exactly what I wanted. Can't wait for my mattress to arrive. Store was clean. Keith is welcoming. I will update if we have issues with delivery. Let me not forget to mention that there was another gentleman working there who also got up to greet us. There is ample parking. Store is large. You don't get bothered with annoying sales tactics or upselling. This was great. We had the same experience at another store where Joey T was magnificent. Joey T provided the utmost respectful and helpful service. We went back to his store and he wasn't there. But we kept looking at other stores. And we stumbled upon an equally amazing person, Keith. Glad we were able to find what I needed.

It was time to look for a new bed. Our old bed, only 6.5 yrs old began to sink on my side. Actually…read moreI fell out of bed twice and hit my head... that is the time to get a new bed. Went to a mattress store, and got a bad vibe on the employee. So we left there and went to Sit & Sleep because I found a bed online (oh no) and wanted to see it in person. According to the ad, it was available at Sit & Sleep. When we walked into the store, it was quite large inside. We were greeted by a man, named Javier, who helped us. I told him about the bed I had seen online... he was quick and honest about that bed... not to be mentioned here, but when he said they get a lot of returns on that bed I said... NO...I did get to sit on that bed, and NO I sunk on the side... We started looking at the beds. We both agreed it was to be a Cal King size bed. When we stay in hotels, we always get rooms with a king bed, not a Cal King bed. I measured our bedroom length & width. Cal King bed is 72wide x 84long. King bed is 76wide by 80long. I knew a Cal King would fit better in our room which is 12ft by 11ft. My husband really did not care that much with bed search, just as long as I am comfortable, that is what matters most. I have sciatica and lower back pain, so we need a firm bed that can hold up to our weight. We tried the first bed out. For me I felt it in my lower back, I could feel my back hurt a bit... too hard. The medium bed next to it was nice, but to me it felt too soft... Kinda like the 3 Bears: momma bed too soft, poppa bed too hard... And so we looked at a couple more beds, then came to bed that we ended up taking home. King Koil Onxy Hybrid. I sat on the side of the bed, as I do every morning and night. I sat on the end of the bed; I did not sink. This is important to me. The bed needs to be firm and be able to sit on the sides without sinking. Hubby laid down, he was happy, almost fell asleep... Javier asked if we thought about adjustable beds. I was curious, so he pulled out the remotes for it and raised the bed up. How comfy can it get! WOW, very nice. I knew in advance that an elevated head actually helps those who snore, like my husband. I was hooked. Javier did his job well. We ended up buying it. We also got the base for the bed. It is not a low-end value of a bed. Plus, a set of sheets and mattress protector. Why not splurge on a great bed. The one thing that caught my eye on the bed: 25-year warranty!!! That is huge. As my husband said "this will be the last bed we buy". I'm sad, but it is true, I am 64 yrs old. We have had the bed for a little over 2 weeks now. I have slept better, my husband does not snore, unless his side is lowered. Every night I have had my side elevated. It is comfortable. We even had both sides at almost a 90 degree angle watching tv in bed. We do need a headboard, as I did lose my pillow one night lol. If you are looking for a great bed, don't mind paying the price, look at this bed.

Kevin was excellent to work with. He gave me the education I needed to separate soft, medium, firm,…read moreand hybrid mattresses. In addition, he pointed out the unique features of the special mattresses. After two trips in one week, we walked out with one of 14 floor models that were on sale from Memorial Weekend. In one week, we went from being unsure of what to buy to having a bed purchased and delivered from Mattress Cycle. I'm relieved that I no longer needed to decipher fancy terminology online, and took it to the sleep cycle store instead.

Great service and more importantly I believe in supporting local businesses…read more Delivery right to where it needs to go without an attitude. I really appreciate the whole experience.

I thoroughly enjoyed buying my mattress from Leeds. Neil was extra patient, kind, and very…read moreknowledgable. I dreaded the idea of shopping for a mattress and this experience was a great surprise. I can't wait till I need another one. I know just where to go. And the mattress is great! Thank you for your great, old school style service. Your a good guy and I hope to see you again soon. :-)

Ill try and make this short. My wife and I were price shopping for mattresses and I reminded her…read morethat Leeds has some great prices , bought a mattress at Leeds in Woodland Hills about 20 years ago and we were in the Hawthorne area. I stopped by and noticed the sales person was helping another customer and decided to use the bathroom to wait until he was done. As soon as I closed the bathroom door, the sales person barges in claiming the bathroom was closed due to plumbing issues, no sign the bathroom was closed..even though the door was open and the light was on. He started yelling at me stating you are not using the bathroom in front of a customer! He then proceeded to take pictures of my car as I was driving off! I felt like a victim . Do yourself a favor take your business elsewhere. I have never been treated like this! This why brick and mortar stores are losing business. Costco is great place to shop and treat their customers with respect!

David was so professional and patient with me and my husband. He took his time with showing us how…read moreto choose a bed. Most places we went to did not provide us with this type of service. The prices was definitely right for us. David was very helpful and kind human. I would definitely purchase another bed with him in the future. THANK YOU DAVID!!

David was very helpful and answered any questions I had. He helped me understand what I was looking…read morefor and helped secure a great deal!

*Update: New mattress was delivered and set up on time, old mattress and box springs removed and…read morehauled away. Pillows shipped via UPS and arrived a few hours before the mattress (and adjustable platform). The delivery guys were 5-star. Friendly, respectful of my home, fast and efficient. I tipped them $50 cash - they earned it - HEAVY lifting up/down - it all turned out great. Mattress Firm delivered what they promised! Recently, I had not been sleeping well and suspected my mattress might be the problem. I tried rotating it and got a few nights of temporary relief, but the discomfort quickly returned. My wife felt the same way and told me the mattress no longer felt supportive. Thanks to her habit of saving receipts, we discovered that our "luxurious" Stearns & Foster was actually 15 years old. It had served us well, but we had clearly kept it past the typical 10-year lifespan. After doing some preliminary research, I decided to visit Mattress Firm, a company I have trusted for years from my time in Northern California when they were still Sleep Train. I was pleasantly surprised to find a location close to home, so I headed over. What an amazing experience. The store associates Jackson and George were fantastic. Jackson was our main associate and he was knowledgeable, patient, friendly, and completely focused on helping us find what we truly needed. There were no high pressure sales tactics and no pricing games. George offered helpful advice when asked, and his input made the experience even better. Seriously, could mattress shopping actually be fun? In this case, yes. We ended up choosing a Tempur-Pedic mattress with an adjustable base, something I never expected but am very excited about. I am already looking forward to finally sleeping comfortably again. Thank you to Jackson and George for making the process enjoyable and stress free. And thank you to Mattress Firm for hiring and training such outstanding people. Combined with competitive pricing, it is easy to see why you remain a trusted national brand. 5 stars.

Great service with Anthony. He didn't try to upscale me. He just followed my lead and patiently…read moreanswered all my questions. Even made a complete 360 sale as I was about to finalize my first choice. Ended up with my 2nd choice which actually works better financially. The store was clean and fresh, he provided we with a liner to test the mattresses and d play with all rhe bells and whistles of the bases. The prices had a huge range and I found something that works for me.

Purchased another mattress and once again, a great, no-pressure experience…read more Sincere thanks to Patty and Lilly, excellent saleswomen and listeners, very informative in regards to what you're seeking and will give feedback if what you're seeking is realistic, or not. Straight talk! HIGHLY recommend Good Night Mattress - a long-time store in the community, with valid reasons. Want PERSONAL attention - AND great prices? GO to Good Night Mattress, and bypass the big box stores. You simply will NOT get the same high quality service.

I live in Los Angeles and was looking for a new mattress with my girlfriend. We decided to visit my…read moreparents in San Pedro and went to the local mattress store where we met Alex. He was extremely helpful and knowledgeable and helped us find the perfect mattress for our Venice home. We went with the California King Tempur-pedic and could not be more happy with the mattress.

I am still testing out my bed. But I am pretty happy with it so far. I may need a taller pillow…read more HOWEVER, I am a couple of months late writing this review. Fernando is great. The entire staff, actually. I showed up late one day and they had closed. They were so gracious to me by opening up and letting me finish my purchase. The manager was even there, and she was great too. They honored the price that Fernando set for me, even though he was not there. I went during Black Friday and during that sale. HIGHLY recommend if anyone is looking for quality sleep to purchase your bed during Black Friday. Best deals are available then, especially for Military and Veterans. I want to give thanks to the entire staff at Purple. They know how to make their customers feel at home and give the best experience. I have no complaints on any of it. I needed this bed for better sleep. This bed, so far, has been my Goldilocks bed. Total dream.

Good Bed but terrible service and bait and switch pricing. Be very careful. We felt were were being…read morerailroaded after going back again and being quoted different prices between my wife and I. Buyer beware of this facility / business. Scammers.

Update: I received my dream mattress, foundation, bed frame, & waterproof mattress cover and I just…read morehad THE BEST sleep last night. I am so very satisfied with my Casper purchase- definitely worth the investment for my sleep health. Again, Michael was so great with keeping me in the loop with communications on delivery and ETA. I highly recommend checking out this Casper store. I've experienced nothing but excellent customer service!

Edwin was an AWSOME sales associate! Can't wait to sleep on…read moremy new bed! Bummed they didn't have sheet color I wanted but I'll survive lol