We purchased this bed, and we do not like it. We have been…read morein 4+ times for adjustments, now we have to actually bring in the bed to be "remade". they do not have a return policy. We would of never of bought this bed if we knew this.

Love, love, love the pillows!! The beds are also amazing, made to your comfort. Family owned…read morecompany and the employees are great and very helpful.

Ordered furniture in May. Called to check on the status of the order and the person answering the…read morephone was incredibly rude. Could not locate my salesperson (said he was there) and no one else could simply look up the order for me. I wasn't sure of my salesperson's name so I wanted to provide her with some additional context. She said he would call me back and hung up on me. Now I wait for a phone call back.... Growing tired of pathetic customer service and lack of staffing.

We purchased a recliner last October. The store model was very supportive and yet comfortable. We…read moreselected a fabric and placed the order. When we picked up the chair I was struck by how different it felt. In March I returned to the store to sit in the model, I was again struck by how supportive it was to my back and tried to talk to the manager about how not only did the chair feel different but the fabric was puckering. He told me I needed to call customer care. It was almost a month before a technician came out. He told me the factory sometimes substitutes cushions of lesser quality. He would order me a new bottom cushion but there was nothing to be done about the soft back. A month later I wax contacted that the tech forgot to cut a swatch of fabric and it would be a few weeks before I could be scheduled. I called back and said I had a swatch of the fabric from the store would that work. I wax assured it would. So I drove the swatch to the warehouse. This morning, 6 weeks after I delivered the swatch, I get a call that a tech needs to come and cut a swatch. I explained what I had done, was assured it was fine. No, I am told this will not work and in a week a tech will come. I feel I have been duped by the store by not getting the quality of the floor model and a manager who does not care if he has a satisfied customer. This was not a cheap chair. I do not think anyone should purchase from this store.

Dylan was very helpful. He did a great job explaining all of our options…read more The check out process was quick and efficient. Can't wait for our delivery!

Purchased our bed 5 years ago and have had to bring it back to them twice to be reworked. They…read morelooked at what the mattress was sitting on and approved it after the second time. We are sick of dealing with this bed but they want me to haul it back to them again. You would think when you spend that much on a bed it would last longer than a few years. Not impressed.

Don't hesitate in deciding to purchase from JUNA Sleep Systems! You will not be disappointed! They…read morehave a wonderful, attentive staff that is knowledgeable in any of your questions. So many quality and affordable products to choose from with JUNA. Our clients love these beds and enjoy the VP treatment they receive along with knowing they are supporting a local business.

From the owner: Juna Sleep Systems is a premium mattress company based in Sioux Falls, Ankeny, specializing in…read morehandcrafted, customizable mattresses designed to evolve with customers' needs over time. Their flagship offering, the Juna mattress, features modular layers that can be adjusted even after purchase, ensuring long-term comfort and support. With a commitment to quality and customer satisfaction, Juna provides a 120-night risk-free trial, an 18-year warranty, and a Lifetime Comfort Commitment, allowing customers to tailor their mattress as their preferences change. The company prides itself on using high-density, organic, and bio-friendly materials, offering free delivery, and maintaining a no-pressure, commission-free sales approach. Juna Sleep Systems aims to deliver a personalized sleep experience that adapts to each individual's life journey.

Lied to us for almost 3 months about the status of our appliance. We were told it would take 2…read moreweeks. Told us it shipped, then it was on back order, then it was "all of the big box stores bought them all". Never once told us they couldn't get it. Never once called us, I always had to call them, even after repeatedly being told they would call and provide an update. Even getting a refund took two weeks and intervention from the bank. In the end this entire process cost us extra money and delayed our home project over 3 months. Would highly suggest looking elsewhere. Abysmal experience.

Joe is great guy to talk to. Lowest prices in town and super professional delivery and install.read more

10 Years ago, when I needed to furnish my new house, I bought over 50% of my furniture from here…read more The gentleman that was my salesman has since left. He made furniture shopping pleasurable. After he left I looked at getting curtains and the woman that helped me was pushy and didn't listen to what I wanted. 2 years ago I popped in because I was looking for a new bedroom set for my condo. I walked the whole Floor before being greeted by a woman. She treated me like I was wasting her time and didn't have enough money to spend in the store. I saw a set I liked but knew I didn't want to deal With her so I left. Fast forward to last week... my daughter was given a $1000 gift card for Montgomery's when they closed on their first home. One day, while out and about doing other things and not really dressed up, they stopped in to look to see what Montgomery's has to offer now. The woman that greeted her and her fiancé was nothing short of rude and condescending. They left and gave me a call. I told them to go to Madison or Watertown. They went to Madison and had a much better experience. Word to Management... treat every customer with respect. Not everyone is able to afford your Sioux Falls store but they are going to be talking to friends, family and at work about how they were treated.

Great service and good quality merchandise! Emily M. Was very helpful, professional, and a joy…read morespeaking with. Her insights were instrumental in our decision making! Thank You! She is definitely an asset there and is probably the biggest reason we purchased what we did....plenty!