Granted my experience was minimal and simple these guys took care of my needs quickly and…read moreefficiently. I needed the side of a piece of carpet done (binding) and fast, but everywhere else wanted a week or several days. I'm out of town...it's not convenient to take a day to go back in and drop it off and go back in to pick up. So after trimming the carpet to the shape I needed in the hardware parking lot I shoot over to these guys and they got it done while I ran to the store. I'm happy and when I need more carpeting stuff I'm coming here.

I need to get a rug cut and bound, but I was orchestrating this from 2500 away. They were very…read moreresponsive, pleasant to deal with, and quality installation on schedule. Would use them again.

Our project had some lapse time between measurement and installation. The delay was on us. Our only…read moreissue w/Carpets Galore was a lesson learned by both parties. When there is a significant lapse of time between measure and install, it is best to come back out to site to make sure all parties are on the same page. Communication was fabulous throughout. Installers worked hard and left the area clean and removed all trash. Another plus is they understand working with HOAs and mngmt of high rises. It was inconvenient to have to reschedule, and make a 1 day project 2 days. There also was a price change that through open communication we came to a resolution, and everyone continued to be pleasant and work through it to get the job done.

Start to finish they were easy to work with...punctual and accommodated our schedule for the…read moremeasurement. Their showroom has a ton of different samples to choose from and they were patient as I changed my mind a few times. We also kept delaying things because we were dreading moving our furniture around. On day of carpet installation, a huge crew of people arrived. The installation was great about cleaning up after themselves and careful of our baseboards, belongings. They came in with the lowest quote out of 5 different flooring companies in town.

Potential scam alert!! I called to get a quote to install carpet in one of our bedrooms and spoke…read morewith a lady named Emma. She advised me to come down and look at the carpet options, pick one out then she would send a guy out to get measurements, then she would give me a quote. Okay cool. Guy finally showed up and got the measurements after A LOT of rescheduling due to always being told he'll be here between such and such time and then he would come at a completely different time (with no heads up). Of course, I wasn't home because I was given a different time frame! But again, okay not a huge deal, I used to work at a plumbing company so I understand sometimes the techs get to places early/late. Whatever. Now the real kicker, I FINALLY get a quote, pretty reasonable I think $864 for some nice carpet to install over some hardwood flooring..THEN miss Emma has the nerve to ask for FULL payment up front to do the job. That's right folks. I was being told to pay for installing BEFORE installation. I argue with her for awhile that NOBODY does this lady...a deposit I understand but nobody ever requires full payment prior to a job being done. She proceeds to tell me "sorry, this is what we do, we're 100% legit guaranteed, you know where our office is, our guys are trusting, etc"..once she sees I'm not falling for it she says "I'll talk to the manager" and comes back with "okay you can just pay for the carpet $726"..NOPE sorry lady you already lost my trust, bye Felicia! Don't trust ya no more. Called another flooring company immediately after and guy said "we don't even require a deposit, we just get a signature and you pay after the job is done". Yup! Thanks. Beware folks..

Had our carpet installed 2 years ago by this company and did not do the review. We received great…read morequality carpet. The installation was good enough. We have some areas in the past few months that needed to be stretched. We worked with them again to do the restretching of the carpet in the hall and extra bedroom. Josh put me in touch with the gentleman that do it. They came out yesterday and were very professional and did a great job. The carpet looks brand new. Very happy with the customer service and workmanship. Thank you!

We had an absolutely outstanding experience and couldn't be happier!…read more From start to finish, the service was top-notch and the value was truly exceptional--fair, transparent, and absolutely worth it for the quality received. What really sets this place apart is not only the outstanding design expertise, but also the consistently high-quality products offered at very fair prices. You truly feel like you're getting premium results without being overcharged. Nancy, the owner, is simply incredible. She treats you like a friend, not just a customer. You can genuinely feel how much she cares about getting things right for you. Her advice is thoughtful, honest, and clearly comes from deep experience and passion. She takes the time to understand your needs and ensures every decision delivers both beauty and value. It's rare to find a business that combines exceptional service, top-quality products, and real value at a fair price--but this is it. The level of care, design guidance, and overall experience is second to none. This is the only place we'll go from now on. Highly recommend! Oops almost forgot the Master BR and Beautiful family room.

First time in and was greeted by a woman who asked if I needed help with anything!…read more Amazing I didn't because I was just there to look around but as soon as I walked in, to be greeted like that is GREAT. I found some Stonewall Kitchen merchandise right around the corner and of course I bought a couple Jars, one for a Christmas gift and one for a friend. (Blueberry was the one for the friend) They had Christmas and Halloween Decor but were just getting around to the Christmas stuff so the Halloween stuff was discounted, in fact so were the Jams I bought, 25% off! I was greeted by another woman who welcomed me into the store.... and then a man and then another woman behind the counter, all very friendly and asked if I needed any help, I was pretty amazed by this because some stories you go in and are ignored.... They had diffusers and oils and candles, usually my thing but spendy, around $45 for a single candle up to $60 and not knowing if the brand has a good throw or not when lit makes me hesitant to buy, I am sure for that price it would mind you but again, not knowing for sure..... that is a lot to spend...PM me though if you have tried any and they have excellent throws, I will go back this weekend and buy a couple (Thanks) All in all, I would go back because they were adding more items and Id like to see what they add next. Thanks so much for such a great welcome for this first time customer!

After shopping around we chose Affordable Flooring. No regrets. Their product isn't the most cost…read moreeffective. But you get what you pay for. Very accommodating and easy to work with in their local showroom, local being a key selling point. The installers they use as independent contractors are top notch. We had a young couple who knew what they were doing for the three days of demolition of old carpet to installation of laminate wood flooring. Meticulous in their workmanship and took care with moving furniture and keeping things clean. We will be back for future flooring needs.

Wonderful family business from helping to pick a type/color carpet with Cindy to Braeden coming to…read moremeasure it was easy and smooth. Installation was fantastic!! Furniture carefully moved and install was seamless!! Recommend them VERY HIGHLY!!!!

Exceeded all expectations! On top of the floor product being…read morephenomenal, the installers were polite, friendly, punctual, fast, professional, problem solvers, worked well as a team, painted all the baseboards, and were extremely careful and respectful of our property, our furniture and a delicate wall treatment. They also took the initiative to correct several issues left by a previous contractor of ours. Ron was obviously experienced and no-pressure when he came out to see our home for a quote, and Keisha couldn't have been more efficient or nicer when scheduling and answering questions. Additionally, they were both extremely gracious when we had to postpone at the last minute for a personal reason. Their policy is no charge until project is complete and satisfactory. Fantastic experience from start to finish!

I had flooring installed by express flooring and was very happy with the first experience however I…read morehad a leak in my shower that seeped under the floors and now because this area is less than 100 sq feet the company is not interested in replacing the flooring. I would have hoped as a two time customer express would want to continue the service relationship. Very disappointed.

HomeGoods has a lot of things for your home. Everything from area rugs, kitchen products, bathroom…read moreitems, pet supplies, furniture, storage items, some select foods, indoor decor, outdoor decor, pictures, clocks, seasonal items and so much more! The have things for almost any room in your house. This particular store is well stocked and gets new items often. It is a busy store and sometimes you may see a long line at checkout. But don't let that worry you, the line goes quickly. The employees here are very friendly and work efficiently. Store layout - 4/5 Selection - 4/5 Cleanliness - 5/5 Employees - 5/5 Parking - ample parking!

Unfortunately, a multitude of things could improve…read more To begin, I have only shopped at HomeGoods approximately three times in my life, including this visit. I am not someone who enjoys department store shopping, so I came in with a very specific goal. I wanted a piece of artwork and a basket, then planned to leave. The store itself was difficult to navigate. Multiple aisles were blocked with merchandise, carts, tall baskets, or abandoned items that had not been shelved. More than once, I could not get my cart down an aisle or maneuver larger items without backing out and rerouting. I picked up a tufted storage stool and later a large art piece, but navigating the store with them became unnecessarily frustrating. The larger issue, however, was the customer service. When I entered the store, I did not even grab a cart because I intended to browse quickly. While walking through the clearance section, I found a faux rabbit rug or throw with a red clearance sticker for $29.99. Another customer nearby commented on how soft and luxurious it felt. We joked about it and discussed how comfortable clients would find something like that in an office space. At that point, I decided to purchase it, even though it was not originally on my shopping list. After continuing to browse, I selected artwork and a tufted storage piece and headed to checkout. At the register, the associate, Marsha, immediately looked at the rug and loudly said, "This is not on sale. This isn't $29." Before even attempting to scan the item, she ripped the red sticker off, left the register, and began calling for a manager while openly discussing the pricing issue. The entire interaction felt accusatory, loud, and unnecessarily confrontational. At no point had I argued about the price or requested a discount. I simply explained that I had picked the item up in the clearance section. When Marsha returned, she continued speaking to management on her headset with visible frustration and an attitude that felt entirely misplaced. She pushed the rug aside as though the purchase was no longer happening and moved on to ringing other items. I finally asked, "Are you going to scan the rug?" She responded, "Uh... yeah... you still want it?" Of course I did. I had selected it because I liked it. The rug rang up at $99. I purchased it anyway. What bothered me was not the price. It was the immediate assumption that I had done something wrong, the tone used, and the way the interaction was handled in front of other customers. To make matters worse, after paying for everything, my cart beeped at the exit. I paused and looked toward the cashiers. No one acknowledged me or attempted to assist. I tried again, and the alarm sounded a second time. I exited the store and briefly spoke with the same customer I had met in clearance. During that conversation, another associate, Sue, walked outside, grabbed my cart without speaking to me, and took it back inside the store. No explanation. No communication. Nothing. I had literally just completed my purchase. Sue returned with the cart, attempted something inside, and the cart beeped again. Clearly, the issue had not been resolved. By then, I was standing outside feeling less like a customer and more like someone being treated as suspicious despite having just paid moments earlier. Eventually, the manager, Gloria, appeared behind the registers but made no effort to approach me or address the situation. After waiting several minutes, I finally walked back inside. Gloria's response was disappointing. Rather than acknowledging the poor handling of the situation, she focused on explaining that customers sometimes switch tags or attempt scams. I understood immediately why Marsha had approached me the way she did. An assumption had already been made before anyone even scanned the item. I also addressed the fact that an employee had walked outside and taken my cart. Gloria stated that employees are not supposed to leave the building to retrieve stolen merchandise, which only made the situation more confusing considering that is exactly what had just happened. Her resolution was to suggest I call Mohammad, the store manager, on Monday. At that point, I chose to return every item and leave. I previously managed a women's retail store, so I understand customer service, loss prevention, and difficult situations. There were multiple opportunities for professionalism, communication, and de escalation here, and unfortunately, every one of them was missed. I have no desire to return to this location. This experience felt unprofessional from start to finish and left me questioning whether implicit bias influenced the assumptions that were made. Regardless, no paying customer should be treated this way.

Highly recommend Bob's Furniture! Went browsing and was greeted by Charlie. He wasn't pushy, or too…read more"salesy." Great sectional selection and music playing

Don't buy this cheap furniture. They don't back the products they sell. They don't even honor their…read morewarranty. We bought patio furniture for our new house. We also purchased the warranty for the cushions. Within 6 months the cushions began to split when people sat on it. The material was cheap and obviously not for outdoor use. I just want to add that we kept the furniture covered when not in use. We called on the warranty to get the cushions fixed and it was DENIED! After going around and around with them for months we finally called the store to buy new cushions for that set. But surprise surprise it was discontinued! We had to take them to an outside source to get reupholster which cost us another $1,500 out of our pockets, on top of the $3000 we paid for them in the first place. Very disappointed with our experience at Bob's Discount Furniture. I wish we had just driven past this store and bought patio furniture from a reputable place. Never again. There is a question on here on what could improve? Back your products! Back your warranties! Hire professional people to handle problems.

Being a satisfied repeat customer from 2021, I returned to have Smith's Fine Rug Cleaning clean my…read morewell walked on, beaten up rug cleaned again. Same great staff and owner over there doing great work that I am most pleased with, but there is a new reception person Careem. What a lovely, professional, kind addition to an exceptional business already. It is rug perfection....silk pink color popped back up again as it did in 2021 and could not be happier.

An easy to work with company in a seldom visited neighborhood (unless you like Latino-oriented…read morestrip joints). But I digress. I had three precious rugs that needed more than cleaning. They needed to be laundered. So I took a couple of small pieces in so I could examine their process. I was welcomed with open arms and witnessed rug washing with minimal chemical involvement, which was an important component to our allergy centric household. Easy and polite people to work with. Will use them again. And no, I didn't go into the strip club.

Phenomenal service from the pick up and the delivery! The rug was cleaned to perfection. The…read moreowner and the team went out of their way to ensure impeccable handling! Will use them again.

I'm so happy to have used their service. My rug was picked up laundered and returned. The owner…read morePete really knows his business.