Very profesional and great service. Came even before the…read moredue date I'm very happy with my purchase and with the company

The customer service was terrific! John went the extra mile to help me locate all the furniture…read morepieces I needed. They were even having a special sale which helped with the price.

I am beyond frustrated with my experience at The Futon Shop. I purchased a mattress that arrived…read morewith visible damage and, to make matters worse, was missing the handles entirely. Following their instructions, I sent over detailed photo evidence of the defects immediately. They were responsive right up until they received the proof, but as soon as they saw the damage, they went completely silent. I have tried calling and emailing multiple times to get this resolved, but they are flat-out ignoring me. It is incredibly unprofessional to go "ghost" on a customer after sending a defective product. They have made zero effort to make this right. Save yourself the headache and take your business elsewhere because once they have your money, they clearly don't care about the quality of the product you receive. They also tried to cover the damage with brown tape very deceptive

Keenan knows his stuff! He's got a great Personality and will take great care of you!! Whether you…read moreshop at the Cedros store or the San Marcos store!! He will direct you in the right direction! You can't go wrong with him!!! What you see is what you get!! No BS!!!

Good buying experience. My wife is a tough negotiator but they worked with her…read more George and Brandall delivered our chairs on Christmas Eve day wearing santa hats and full of good cheer.

Is there a rating lower than 1? We walked in the store and walked around for 5 minutes- walking…read moreright past a lady at a desk who didn't say a word, so goodbye...

Love the tables and appreciated the help we received in selecting the pieces! Now we have a…read morefabulous place in our yard to entertain our friends and family! Many thanks! M. McBride

The salesperson was very helpful in determining how to place my custom bar stools order. It took…read morequite a while for it to be built, but Nativa's customer service sent me emails every couple of weeks with updates. When it did arrive, it was packed extremely well, and the piece is beautiful. Very expensive, but worth it.

There furniture is quality furniture. We went to their moving sale. It's our second buying…read morefurniture. We bought a leather couch. It's a soft leather that I will be able to take naps on. People very friendly. I will be back to buy more items.

I normally do not write negative reviews, but after multiple experiences with Johnson Interior, I…read morefeel people should know what happened. About 10 years ago, I purchased a petite lift chair for my mother, who was 85 years old and about 155 lbs . The chair was wonderful -- comfortable, appropriately sized for a small person, and it lasted for years. My mother is now 95 years old, on hospice, weighs about 90 pounds. When Johnson interior sent me an email saying that they were having a sale I decided to buy my mom the chair again for her body size now. ecause the original chair worked so well, I contacted Johnson Interior to purchase the exact same chair again. Oh When I called, I specifically asked for the same model. When I went into the store to complete the paperwork, the owner showed me color options, including a gray chair color . I agreed to the gray color, believing it was simply the same model petite chair originally purchased. What was delivered was completely different. The new chair is oversized and appears designed for a much larger person It said bariatric size-- not for a frail hospice patient. My mother sinks into it, and the material traps heat. One day when I was caring for her myself and lifted her out of the chair, her back was completely drenched in sweat and her shirt smelt like gas and peroxide. She has bumps on the back of her hair line and her eyes had pink circles around them . When I contacted Johnson Interior, instead of helping resolve the issue directly, I was told I had to deal with the manufacturer myself because "too much time had passed." The problem is, I did not discover how bad the chair truly was until I personally cared for my mother for an afternoon Unfortunately, this was not my first difficult experience with this company. I also purchased a mattress from them that was supposed to be medium firm, but the wrong mattress was delivered. On top of that, finally they picked up the mattress and delivered a firm mattress. Upon receiving the Firm mattress they delivered it took off the cover and then it's the second bedroom so when I went in there like a day later it smelt so bad so I contacted the company and said that it smelt really bad . it had a strong chemical/plastic odor. Again, Johnson Interior directed me to handle the problem with the manufacturer myself. I had to file claims, coordinate inspections, and spend valuable time dealing with the issue while also working full-time and caring for my mother on hospice. Eventually, the manufacturer's inspector confirmed the mattress was defective, and I finally received a refund. My frustration is simple: when a business sells a product, they should stand behind it and help their customers when something goes wrong. Customers should not be forced to chase manufacturers, file claims, and manage the entire process themselves. Caring for a loved one on hospice is already emotionally and physically exhausting. These situations added unnecessary stress during a very difficult time. Based on my experiences, I would not recommend Johnson Interior. I would give no stars but it's not possible to do that. What would be improved how about good customer service and giving grace to people who have busy lives and being honest.

When we decided to build our house in Encinitas, we wanted this house to have a coastal feeling…read more We met with Tala( owner) and she helped us pick out the light and airy fabric for our sofa. She also helped with the design we were anticipating. Tala knew we had a cat, so she included extra fabric as a blanket to put over the head of the sofa for our cat to perch on. In addition, Tala threw in extra accent pillows at no charge. We love Tala and we love our sofa! We also saw this fantastic bright entry way console table which matches perfectly with the entry way chandelier. We had the most wonderful experience with Tala.

I was looking for a specific piece to go in my kitchen. Tala helped me custom order a cabinet to…read moremeet the style and dimensions needed. She went above and beyond to get my piece right including a correction. She was very professional and a pleasure to work with. I highly recommend her and Coastal Furniture.

I've been purchasing furniture from Lawarence since 2017. My…read morepurchase in 2026 has to be the best experience I've ever had. Their delivery people and customer service deserve a 10 out of 10. I had a problem with my sofa, and they took care of the problem. Rocky (delivery), Russell (customer service), Mike (former customer service manager), Joey (store GM), and Lexi are all professional and top-notch people. I highly recommend the Hillcrest store.

Jonathan went above and beyond to help my husband and I select a new couch. He was incredibly…read moreknowledgeable about products, material and design, and made us feel welcome without any pressure. We love the sleek, functional and beautiful products at Lawrance Furniture. If you want a unique, high quality piece or a whole room, this is where you'll find it. 10 out of 10 experience.

I couldn't be more impressed with the assembly service for my Costco (Yardistry) gazebo. Billy,…read morePatrick, and the team went above and beyond in every possible way. They worked through multiple days of 95+ degree heat without slowing down, staying professional, focused, and committed to delivering a flawless result. Their expert-level knowledge of this specific gazebo was clear from the start. They knew every detail, every step, and every challenge that could come up. Because of their skill and efficiency, the installation turned out absolutely perfect. The craftsmanship and care they put into the work saved me an enormous amount of time, effort, and frustration. I'm beyond grateful for the team's dedication and hard work. If you're looking for a service that combines expertise, professionalism, and exceptional quality, this is the one to trust. Highly recommended!

Bill and his helper did a great job on my Gazebo. First he showed up exactly at the Time he said he…read morewould. Second explained the process, and gave me an estimated time of completion. Third went to work and didn't stop until he was finished, what more could I ask for! Very fair on the price, he earned his money, so all and all 5 STARS!! Thanks Billy, in the future if I need his service I would not hesitate to call again!

Mission Upholstery did an amazing job reupholstering our chairs that were practically falling…read moreapart. They made them look brand new without us having to replace them, which saved us a ton of money. Their pricing was fair, the quality of their workmanship was outstanding, and the customer service was excellent throughout the entire process. We'll definitely use them again in the future and highly recommend them to anyone looking for top‑notch upholstery work!

So fantastic!!!!!!!!! My old upholstery was so worn after 18 years. Now my couch is brand new!!!…read more Daniel and Mission Upholstery are #1. Don't use anyone else.