I came in yesterday after going to Bobs only to find out that "in stock" doesn't mean in stock at…read morethe store, but at their warehouse in Chicago lol. I needed a full bed frame for our spare room since family was coming. I needed something same day or next day. I called to check what they had and Stevie helped me over the phone, going through all my options and what they had in stock. She had what I needed! So we headed over and made the purchase. I got a bed frame, the metal frame, and box spring for $350! Great price! She was great! The process was quick and she went above and beyond helping us. 5 star service! And Aaron at the store was so nice to help us tie down the box spring to the car. We made it home just fine and had everything we needed. Will definitely be back! Thank you Stevie and Aaron from American Freight!

Walked in store was in there for 15 minutes. Nobody asked if we wanted help nothing very poor…read morecustomer service. Walked out went bought our product elsewhere.

This was the second bed set I've purchased in the last 60 days and with different sales people. I'm…read morevery impressed with the knowledge and professionalism I was treated with each time. I appreciated the demonstration of OMF products vs the competitors which confirmed my decision. Thank you Original Mattress Factory for committing to build quality and value! Dave B

Giving it 3 stars just because I have to hear Ron Trazinski tell stories in his commercials on the…read moreradio... ;p

Excellent prices and service. Salesman found me the best price on the mattress. Due to an error on…read moremy part, I had to exchange the mattress. Salesman made the process very easy. Highly addictive

Bought the mattress in a store in West valley City utah. Had it delivered to our new address in…read moreBlaine minnesota. Just really nice people and love the mattress we got.

At first the service was okay when you putting your money down but then when you try to go to pay…read moreit all off then they have The audacity to tell you that the item is discontinued okay I'm okay with that. Anyway so if they going to give you your money back they going to tell me that they have to mail me a check. I didn't give you my money in a check so why do you have to mail me my money they don't do business right? ecause you could have been told me that the set was discontinued because I just had made a payment. So anyway don't shop there and then the old man now I don't know his name but he is very rude now Tyler he was okay he was understanding cuz all he just worked there but that older guy think he's the owner. It's just a bad thing all the way around with them. DON'T SHOP THERE IF YOU PROCEED WITH CAUTION

I've purchased a livingroom set, a Lazyboy recliner, and a full size mattress from here before. I…read morewanted to replace my existing (loft) loveseat with a full size couch for almost a year. Their FB ads for Black Friday deals got me in the door. I've always had wonderful customer service here. A friendly smile greeting when I walk in, help when needed or asked for. They don't hover if I'm just browsing. Today I was greeted and helped by the store manager, Shane. I was already sitting in a couch by the front door. I told him what I was looking for and why. This particular couch was a great price and the doorbuster was a free recliner. I showed him a picture from the FB ad and he took me over to look at it. More expensive, too plushy, too fancy for me (electric recliner, built in cup holders and hidden pull out drawer). He gave me time to mull over my decision between the two before I decided on the first couch. No sales pressure. I already had an account so checking out and paying was quick and easy. I paid extra for free haul away. My loveseat and ottoman are in great condition. I was worried they'd end up on a landfill. Shane told me that they partner with a business who receives and inspects previously owned furniture. Great conditioned furniture or stuff with good bones but worn fabricate gets reupholstered, and then get donated to families in need. Love that! I got the last pieces in stock (floor model) so delivery was as soon as next weekend. A nice surprise because I was prepared for it to be months out do to supply/ delivery issues worldwide. Besides haul away they also provide FULL SERVICE delivery. Meaning they bring into your house and set up in there room that you want. That's helpful too since it's going in my upstairs loft. I can't lift that by myself. I also purchased a 5 year warranty, which covers upholstery and moving recliner parts. Their professionalism, service and respect for customer is why I will keep coming back. Great deals help too. Thank you!

We were searching for a couch for our new apartment and boy did we leave dissapointed in the…read morecustomer service level here. The furniture is good and they have some nice pieces at good prices but that older hispanic lady they have selling is the rudest person I have met! We went in asking about pricing as we had seen the same couch at another place for $800 and we asked this lady if she could lower the price, she said she could do $900 and something (honestly with all the irritation I felt of what she said I forgot the exact amount) I asked if she could do the same or a little lower of the $800 we saw at the other store. We understand if it can't be lowered we were even willing to pay the amount she told us and with a simple "We're sorry, we can't go that low" would be enough but no!! This lady told us in the most sarcastic voice " Well you better run and go to that other store because you won't get that price here with us!" We ignored it and chalked it up to her having a bad day or something and decided to leave since we were feeling irritated at this point but again she follows my husband and I as we're exiting and proceeds to tell us once more in a sarcastic tone "Run, Run! hurry and go to that other store because you won't find that price here". That was completely unnecessary!!!! She was practically kicking us out of the store! This was not the first time we came here. We had visited 2 weeks prior and we were taken aback by how rude and condescending she was but again us being nice, thought she had a bad day or something. Definitly will not visit this place again unless that lady is gone and I WILL tell all friends and family not to visit this store when that lady is there!! Furniture is good but we can find the same somewhere else where we will actually be treated NICELY and welcomed!

If you like Ashley furniture, then this is the place for you. The show room is quite expansive,…read morewith many different floor samples to check out. There is also a digital board, sort of like a giant ipad, where you can look at other furniture, and colors. The prices probably aren't the cheapest, but are discounted nicely, with better quality furniture. The service is friendly, and they leave you mostly alone, but check often to see if you have questions. The delivery of our sectional was flawless, and the guys were quite friendly.

Great prices and friendly atmosphere. The furniture sales people were friendly and knew when to…read moregive you the space you need when shopping for furniture. Delivery pricing is cheap compared to the big box furniture stores and you receive the same level of service. I have shopped at big box furniture stores in the past for my dining table and mattress and now feel ripped off after coming here. Pricing is fair and reasonable, strongly suggest going here first if shopping for furniture.

From the owner: Furniture,Sofas, Rugs, Bedrooms, Couches,Mattresses, Dining, Tables, Chairs.read more