Great experience shopping for new mattress. Mark was very…read moreknowledgeable and patient and helped me choose a mattress that was perfect for me.

Have been looking for a new mattress for a long time. It's been hard to find a firm enough mattress…read moreas long as foam was all the rage. But our mattresses had just gotten too old to use. Even the box springs were buckling. Mike listened to what we had to say and found us a good mattress right away. He called promptly and the delivery guys were terrific and friendly. And, when there was a problem with the mattress on one bed and the box spring on the other, there was no quibbling. They offered replacements right away. Everyone here is professional and helpful and I'm confident I'll be happy with my new beds.

Last year, we purchased two sofas. Shortly after the purchase, the cushion material began to fail…read more When we contacted Berks, we were informed that the manufacturer had gone out of business and there was no warranty coverage. Although we had purchased insurance for the sofas, we were told that material failure was not included under the policy. Berks then suggested that we falsely claim the damage was caused by our pet. This means Berks knowingly sold discontinued merchandise, refused to stand behind the products they sell, and even encouraged us to be dishonest.

My husband and I have been shopping at Berk's furniture and mattress store on Mountain Ave in…read moreHackettstown for many years and enjoy the customer service and attention to our needs. Tim Moran is an excellent salesman who met our needs and helped us select a beautiful custom made table through their Amish sales. We are extremely pleased! When the table arrived, Mike and his new apprentice did an excellent job putting it together. Thank you, Berk's, for excellent service and a pleasant experience. We will certainly recommend your store to friends and family for any furniture needs.

My husband and I had a really great experience here. Jonathan and his team went above and beyond to…read morehelp us find the right mattress, and the level of service we received honestly stood out. It's not often you find a place that offers both quality products and genuinely great customer service, but they do. We'll definitely be coming back for any future mattress needs and recommending them to others.

Great service, went on black friday and got a crazy good deal on a mattress, frame, pillows, and…read moremattress cover. Salesman was very professional and knowledgeable; he also went above and beyond to make sure he consider both me and my partners preferences to find a good mattress. Would definitely go back!

Highly recommend! No hard sell here! I spent an hour + with Kim, she listened to my needs, made…read moresuggestions, gave me time to really lie down and try them out, provided support info and let me walk out the door without any pressure. It was clear she wanted me to take the time to pick the right mattress, not just make a sale. Such a pleasurable experience- and not what I was expecting!

The dreaded mattress shopping turned out to be a pleasant experience! As an FYI, Sleepy's was…read morebought out by Mattress Firm - a nationwide company. Joanne greeted us warmly, inquired as to what we were looking for & showed us several choices in different price ranges. She was knowledgable, not over-bearing, & gave us plenty of alone time to test out the beds & discuss the options. We wound up buying a bed & they are delivering it the next day! I thought it would take a week! Great experience shopping here - I recommend it!

I have nothing but good things to say about this business and the owner, Ricky. My husband and I…read morestopped in to buy a mattress for our daughter. Ricky was knowledgeable and guided us towards the mattresses that would be a good fit for us. He explained each mattress, the benefits of owning that particular mattress and was 100% honest if he didn't think it would be a good fit. When we decided on the right mattress, we were going to tie it to the roof of our car. When Ricky saw that we were in a predicament (we did not have ratchet straps or rope) he offered to drop the mattress off at our house after the store closed at 8pm. To his word at 8:01 he called us and told us he was on his way and at 8:09 we have the mattress in our house. We are very thankful for Ricky going out of his way for us and will definitely be doing our business with him from now on. Thanks, Ricky!

Ricky is a great guy. Me and the wife just bought a house this year. Our first. And we needed…read morefurniture. We drove by this place on accident and said on the way home we will stop in. We checked everywhere before here. Pennsylvania. Nj.. all over nj.. we got the exact couch and table we wanted. He was the cheapest. With the couch we saved more than 500$. With the table we saved about 400$. The reason it's 4 stars not 5. Which to me is not a big deal. Is just the communication.. we were left in the dark most of the time. I call once a week for an update and he gives me on no problem. But with out couch it was. It'll be here this day. Now this day. Now this day. Then it shows up a week later. But. It came and that's the important thing. And I do not blame him on this. Ordering anything during COVID has been a major pain in the ass.. but, If you want to save money. This is the place. All the furniture you see in the other stores for hundreds off. We will continue to and have been getting all of our furniture from here.

Doug is an expert when it comes to picking out a mattress. I walked in told him what I liked and in…read more30 minutes we were all settled up. On top of a quick purchase, the delivery was also super quick. I only had to wait 2 days. Doug gave me an exceptional price and experience. Can't wait to go back

Came here late December of 2018 since they were having their sale (buy a queen for a price of a…read morefull) and I was extremely please! Scarlet was my Sales Rep and not only was she honest with the products and professional, but had a great sense of humour too. She took her time answering all my questions and was patient. She eventually helped me narrow down what bed would be most comfortable for me and the bed I finally choose came with a free adjustable recliner. I was very happy with the service and the product. Absolutely love my new bed! I would recommend this location.

Before reading further, I need to say that I did not make a purchase from Hackettstown Trading…read morePost, but I have been there many times in hopes of making a purchase. My husband and I have been to Hackettstown Trading Post numerous times looking for couches and new appliances. First of all, everything is WAY overpriced. When they have sale or clearance items they mark up the original price to outrageous amounts so that the "sale" price ends up being the original price. Example: a couch marked as 70% off showed an original price of $5,000 with a "sale" price of $1,500. This was for a basic plain love-seat. Now, unless the upholstery is hand stitched by Swedish virgins, there is no way a simple love-seat should start at $5,000. It's a scam. The staff is generally not helpful. While browsing the store, we saw around 10 staff members, only 2 of which acknowledged us, only one offering any assistance. The store currently has large signs in the windows and throughout the store indicating that they are going out of business and everything must go. Signs say that all items are 30% - 70% off, but, as stated previously, that seams to be a ploy to get people to stop in. Unless a 8" tall plain white lamp is really worth $180, then the sale price of $60.00 really is a sale. Overall response- Stay away. Save your money for someplace that won't try to gouge you with fake sales.

BEWARE.... Horrible Experience! Bought a washer/dryer set - washer did not work from day one!…read moreTrading Post sent repair men twice - washer STILL never worked. Third repair man (on 4th day) told me i needed a console control for $378 AND $100 service charge!!!! Bought this washer/dryer set for my business but was told AFTER installation that there was no warranty on these items!!!! Drove the washer back to the store but Trading Post would not take this defective washer back. So much for trying to support local business..... Bought another washer from another retailer and never had a problem - worked immediately. Obviously The Maytag that was sold to me was defective. STAY AWAY from Trading Post!