So happy this place was recommended to me. I had a horrible experience at another place in town a…read morefew days before my wedding and needed to get my nails fixed. They got me in right away and were so sweet. Ended up with exactly what I wanted. The tech had great attention to detail and worked very quickly.

If you have artificial nails and want elaborate nail art, then this might be a great salon for you…read more My experience getting a Signature Manicure for my natural nails was more mixed. I found the website for Nailpedia to be clear and user friendly. Through the website, I booked an appointment for a Signature Manicure with Summer, the business's owner. It turned out that having the appointment for a specific time and with a specific tech meant nothing. I had to wait around 15 minutes, same as the walk ins who came while I was there, and the first tech available did my nails. Having made my appointment for the Signature Manicure also seemed irrelevant. The woman doing my nails asked if I wanted a basic manicure. When I clarified I wanted the Signature, she did not proceed based on the business's description of that service. She seemed to try to clarify what I meant, asking if I wanted the scrub or wax? Parafin is not described as part of the Signature Manicure. It is a separate charge. Now I was confused! We managed to get on the same page. The woman doing my nails handed me two batches of samples for colors. When I was looking at them, she took one batch away. I asked if they were the same? I didn't quite catch her answer. I started to say I wanted something sheer. She quickly took the samples away from me and said, "We have sheer." My nails were cut and shaped and the tech did ask if they were how I wanted them. I was a little concerned because I did not see the tools used on my nails come out of a sealed packet or out of a sanitizer. I am going to trust that they were properly cleaned. A product in a squeeze bottle was also used in the process, but was unlabeled. I am used to a salon where sanitization procedures are unmistakeable and all products are clearly labeled. After shaping my nails, the tech did the scrub, which started out with an exfoliating texture, but when a lot of water was added it quickly became more of a lather. It felt like I was getting my hands and arms washed more than exfoliated. Fast forwarding to the color, the tech put it on without checking if it was what I had in mind. It wasn't. I wanted a light, sheer pink. What I got was more the color of my skin. The tech did a good job on my nails, but the overall experience was not what I was expecting. The website and scheduling system made it seem like I could begin to establish a relationship with a particular tech who would get to know me and my nails. The reality was that it felt like any other nail salon where you walk in without an appointment and get a quick manicure or pedicure. Again, it might be a different experience if you are getting a more specialized service.

I called to make a last minute pedicure appointment and they were very accommodating! The pedicure…read morewas probably in my top 3. They were very thorough with cleaning and scrubbing. If I'm ever traveling to Maui again, I will definitely be back. Mahalo!!

Very nice relaxing time at this nail salon. The prices are posted clearly & I felt like I was not…read morerushed. They have a lot of nail polish colors all over the wall and the staff is kind. I loved the pedicure massage and will def come back.

Maya is an awesome nail artist! I LOVE my new gel marbled beach nails. I'm always happy when I…read morevisit VIP Nails. Mahalo Maya!

Tried VIP nails today for the first time with one of my best mommy friends while her hubby watched…read moreour kids. It was so worth it. It was super clean, they actually took us in at our scheduled appointment time and service was fantastic. The ladies who did our pedicures were sweet and did a great job. We will definitely be back. Mahalo!

Definitely disappointing for the price, the nails are pretty good but cuticles were totally flooded…read moreat the end. I looked on their website beforehand it says $65 for an acrylic fill, which is a little high but not terrible. Have paid that before in Michigan though. When it became time to pay, they added $10 to file down my nails (which is crazy because I've had acrylics for 10+ years and have NEVER seen that) and then charged another $10 for the shape (almond) and then another $20 for replacing 3 nails I broke (understandable but $20 is wild). So I ended up paying over $100 for a FILL. Which also took over an hour. It also says you get a free drink Monday-Friday from 2PM-5PM which I didn't get.

Excellent service and super nice staff! Absolutely love my nails. I am on vacation and after days…read moreat the beach mani and pedi was needed. So happy!

No wait, clean space, excellent job on the design and the pedicure has lasted for over a month and…read morestill looks like this.!

I hate to say this because I've been here many times. Friday I went for a pedicure with Steven. He…read morewas wonderful I left so happy. When I got home my toes were burning. I thought I was having a reaction to the lotion. I washed it up and realized I had been hurt by over buffing. It still burns after 2 days. I'm sad about all this...

I highly recommend this Nail spa. Joy Lei was experienced, efficient, and I appreciated her being…read moreso fast but excellent. I will definitely go back and see her again. Nancy Ball

Great salon. They moved locations to Lee Nail Salon and Spa 2439 S. Kihei Road in Kihei. Really…read morenice salon for nails, pedicures, and hair. Check them out. They were wonderful. Phone number is the same!! A lot of parking too.

Ty and her husband gave my mother and I a private pedicure manicure on Valentine's Day evening!…read moreThey were so attentive, funny and did a fabulous job! I recommend this business tenfold! We will be going back there for Mani's and Pedi's from here on out. One of us got massaged our hands in our feet while Thai performed the manicure and pedicure. they have so many colors to choose from m, 6 different books of colors! Epic experience!!

Been getting my nails done for 40 years, I had really high hopes for this salon. The owners were…read morevery nice and I enjoyed conversing with them and everything was fine and she was doing a nice job until I pointed out that she had glued the tip on my pointer finger extremely crooked (not a little bit but very very obvious. She proceeded to argue that my finger was crooked and insist she did not put the tip on crooked and then said she would make it "straight next time"I did not want to keep arguing with her about it since she was unwilling to correct it, I guess I should have been more aggressive and insisted she redo it... but I just dealt with it, but for what I paid and tipped I walked away extremely disappointed especially when my husband noticed it without me mentioning it and he never notices stuff like that, then it was a bit embarrassing when several people commented on it. My finger is definitely not crooked or it would have been an issue over the last 40 years of getting my nails done and it's a well known excuse used in nail salons (there are even a memes out there making fun of nail techs using that excuse) when they are unwilling to admit that they made a mistake. Just such a disappointing experience where I had such high hopes. The saddest part is the other nails looked good (although they stated falling off after 2 weeks) but how she handled the poorly placed tip just tainted my entire experience. Customer service is not just when things are going great the true test is how they handle any issues that may arise. I liked the owners and want to support a local business, but I just cannot recommend a business that does not seem to care about customer satisfaction especially something that could have been fixed with just a little extra effort instead of an attitude and gaslighting me.

Came here before my wedding. I asked for acrylic, soft almond, French manicure with chrome powder…read more The nail tech, Jenny, refused to do acrylic and instead opted for gel x despite my insistence I did not want gel x. She told me it would be safer for the baby (I'm pregnant) and made me feel terrible for wanting what I asked for. After googling I learned that gel x is not safer for the baby, both are considered safe in pregnancy. After shaping the nails I noticed they were more stiletto shaped than soft almond or even a regular almost. I brought this up to her and she used only a buffer to "fix" it which did nothing to change the shape. I told her I was still not happy with the shape. She did not fix it. She proceeded to use a transparent base coat you could see my nail bed through. When I asked for a more opaque one she told me no and assured me the chrome powder would hide my nails underneath--spoiler, it did not and the white tips were way too low to cover it as well. Mind you this was a standard French not a skinny French. She applied the white tips directly on top of the transparent base layer and managed to knock something into it. She blamed me for this and then "repaired" it by simply adding more white gel polish on top of the damaged cured layer leaving it incredibly lumpy. The nails themselves have crazy lift, no apex, just flat and sticking upward at a 20 degree angle like a plane taking off the runway. I paid for the most expensive gel mani pedi service they offer on top of the full acrylic set. Nothing stated to come with this service was included other than the gel polish. My calluses were not removed, cuticles were not trimmed, no hand massage or exfoliation or any kind. I didn't even get the acrylics I paid for and was forced to get gel x while staring at a full wall of acrylic powder so it's not a matter of them just not offering it. By the end I was practically in tears. I tried to intervene to fix all of these very clear issues at every step and was completely ignored each time. This took Jenny over 3 hours to do so this wasn't like she was rushing, she just simply didn't care. My nails look a mess and I can no longer have close up shots of our hands and rings for my wedding two days from now despite telling her multiple times throughout those three hours how important that was for me. When I showed the girl at the front desk she looked just as disappointed in the quality as I was but didn't act surprised at all. She did refund me right away which was nice and offered to redo them for me but I was not able to do so because I had so many other appointments booked before the wedding that I needed to get to. I will end up walking down the aisle with nails that look like they were done by a fourth grader.

Phi is phenomenal. Her gel manis are always immaculate, and the French gel manicure she did for me…read morelast time was wonderful! I've been getting constant compliments. Her team is also talented, gentle, and welcoming, and every appointment feels relaxing and enjoyable. I always leave feeling polished, pampered, and so happy. ABSOLUTE 5 STAR SERVICE, EVERY TIME. Highly recommend!