Had big boiler trouble in February . 2 1/2 year old boiler…read morestopped working. Mike and his team worked extra hard to get things up and running again. They were great.

It was January, on the actual coldest day of the year. The boiler goes out and I'm panicking,. When…read moreI'm calling the people I'm used to using they can't make it out for at least 5 or 6 days. I generally don't go out of my comfort zone of companies I call. I found Actions name and thought I would give them a call thinking it would probably be another place that wouldn't be able to help, when I talked to the owner Mike I was so glad I called. Mike was able to come out immediately and get a new boiler on its way. He had his technicians out the next morning to replace our old boiler and put in a new one. They did an awesome job and were very professional. Our new boiler is great and we couldn't be happier. I will definitely use them in the future and recommend them to others

Fixed a stubborn drain that was clogged the same day we called. Polite and professional company.read more

We had/ have a slow draining clog in the sewer line. I think I called on Thursday they got to us on…read morethe following Tuesday. Staff was friendly. Guy who came to service us smelled like weed. I smoke so I have nothing against it but when you're paying through the nose for a service I guess I expect some sort of professionalism and smelling like a dispensary to me isn't acceptable when you're working. I recieved a quote when they got here, they wouldn't give one over the phone. They are quite expensive. He showed me one price of one thousand some dolllars for hydrogetting and another for just rootering it for $410 and said they come with a warranty. I didn't want to wait another week for someone else to give me a quote (which is probably exactly why they wont give quotes over the phone) so I just agreed to pay it. My sister for example lives in Bowling Green. She has had this done 4 times and pays about $250 and they get rid of the roots. I paid the $410 . When he was done he said there are roots and if you don't pay the thousand for us to remove them they say I can't give you the warranty. They should probably lead with that. Update. 2 days later and my toilet is barely flushing. So yeah.

I had a pipe burst and was recommended Alternative Plumbing by our previous plumber who retired. AP…read moreanswered the phone and got me an appointment the same afternoon. There guys who came out were nice, knowledgeable, and really knew their stuff. 30 minutes later, everything was fixed! Great job at a fair price! Just FYI, the phone number on Yelp is the wrong number. Look it up.

I was told to call Alternative Plumbing, by a young man named Todd, from Alexis Drain Cleaning in…read moreToledo. I had called Todd's company, because I had a bit of water back-up in my floored basement, near my washer. (Note that I have not even used that washer for probably six months. Todd poked around inside the floor drain in the basement, and said he found some tree roots. He showed me a few little roots and some dark mud. (The soil outside is more orange). He told me to call Alternative Plumbing. A man came out (I believe the owners of the Company), and went to the basement. He said he would need to install a temporary sump-pump(as I had to go out-of-town the following week for a few days and, they would have to chop out some of the nice porcelain floor tiles to get a "temporary pump in." He said the cost would be $4,600.00 and then said he needed half the money immediately. I wrote him a check (he had done nothing), expecting him to come out the next day (between 12:00 and 3:00 as promised). He was supposed to come out today between 12:00 and 3:00 to install a temporary sump-pump. I was supposed to get a call before he came out by someone named Gabby. No one called. So I called their office at around 1:30. She said someone would be out. I asked when? She said soon. I asked what the owners name was and she said Gab. I had heard nothing at 3:00, so I called the office again. Gabby (the woman) said that he (Gab) was eating his lunch. (Since I was waiting for him to come, I did not have my lunch). I was not happy as they had caused me to loose half of my day - for nothing. It was very disrespectful for them to waste my valuable time. Around 3:30 two different men cam out: Garry and Don. They are now looking at the situation. (Don said he wasn't sure why he was sent, as he said he was a faucet guy). Don said he would try to help me It is now 4:09. UPDATE: Getting Better! The two gentlemen who ended up coming out at 3:30 (Garry and Bob) were actually a big help in getting a temporary sump-pump put in, and working to drain water away from my basement. Bob said they had been given a different time-range, than I had been told. This pump is only temporary, but they explained things, got the temporary pump-in and were courteous. I commend Garry and Bob. (The permanent sump-pump will go in later. I am praying that - that work is done with care, and quality in my tiled basement). I raised my rating from a 1 to a 4 this evening, because they worked hard. i will UPDATE-AGAIN after the final work is done.

I had an issue where I needed to replace my pressure relief valve on my hot water tank. I called a…read moreplumbing service and they quoted me a pretty high number to replace the valve and the expansion tank. My tank was pretty old and they said that would be the cheapest fix but if the tank started to go bad then I would need a new one all together which was really expensive. A friend of mine recommended I call Force Heating and Cooling, they came out and quoted me a much more affordable rate for an entire new tank all together! Not only were they extremely friendly, their work for removing the old and installing the new was quick, clean and efficient! I was so happy with their work, I have used them since for my furnace and will only continue to use them for all of my HVAC needs! Highly recommended!

From the owner: Heating and Air Conditioning reapirs and equipment installations…read more We servive all residiential & commercial models. Servicing all Nothwest Ohio and Southeast Michigan.

Great work at an affordable price! I think I have a new guy for plumbing! As owner of several…read moreproperties I get hiccups from time to time I need my cost to be low the knowledge to be high. I will work with him again! Finally!

5/5 My husband and I had an excellent experience with Jay…read morefrom Peacock Plumbing. He was professional, prompt, and extremely knowledgeable. He quickly diagnosed the issue and explained everything in a way I could understand. The work was done efficiently, and he left the area clean when finished. It's hard to find someone you can truly trust, but I'll definitely be calling him again for any future plumbing needs. Highly recommend!

DO NOT USE BENJAMIN FRANKLIN PLUMBING!!!! I had a gas leak…read more I called one plumbing company. I had to leave a message. I then called Benjamin Franklin Plumbing. They said they could come out the next day and it will be a $99 charge for coming out. I agreed. I then got a return call from the plumbing company I left a message for. They said they do not charge to come out and they charge $120 an hour. They couldn't come out for a few days so I didn't book anything with them. I did call Benjamin Franklin back to get their hourly rate. They said they do not charge by the hour they only charge by the job. They said this is fair to their customers. So I thought okay that sounds reasonable. The next day Benjamin Franklin comes out. They go down to my basement. They come back up and tell my mom (I'm at work) that they will charge another $300 just to run the test to see where the leaks are. My mom calls me and I speak to the employee. I told him this was not told to me when I called and scheduled for their services. He said they never tell the customer this. Since I wasn't home, I was going to have to pay the $99 and I did not have any gas I just agreed to it. Here's my frustration. Why wouldn't they tell their customers this in the first place? I called that day to complain. I was told the manager was in a meeting. I never received a call back. The next day I called again. I was told the manager was in a meeting. I told the CSR that if I didn't hear back from the manager I will go on social media with my complaint. It wasn't 10 minutes later when I received a call from the manager. He was a jerk. He spoke to me like I was stupid. He basically admitted that it was a scam what they do to their customers by not telling them they are going to be charge $300 to run the test. He was telling me how dangerous it is to have a gas leak. Yes I know that. He then went on to ask me if I would have had them come out if I knew about the $300 charge. I told him NO! I would have called someone else. If they know the customer has a gas leak, why wouldn't they tell the customer it is going to be another charge for running the test???? The total job cost almost $1000. They were there about 3.5 hours. That also includes the time they left to get the part. So I basically paid over $250 an hour. RIDICULOUS!! The manager was not offering at all to make it right. He was just making excuses. So I told him I was going to blast him on social media and BBB. He then offered to give the $99 charge back. I accepted not happily. He said a letter would be coming in the mail for me to sign. I did receive the letter. The letter was an agreement stating this was going to make things right. And if I send a review to BBB or Angi's List, they would send the letter to them. Go ahead and send the letter. The fact is they are scammers. They cheat people. They are not upfront with their customers. Shame on them. I hope this will save others from getting scammed.

I called Benjamin Franklin after hours last night and received a call promptly this morning. The…read morebackyard faucet was leaking into the basement. A different company did not accurately diagnose the issue the previous day. Rob came out around noon and quickly diagnosed the problem as a cracked pipe and repaired it. From what I understand, the repairs are priced according to the job, so I can't comment on the price compared to other companies. However, the $99 service call fee was applied toward the repair cost. Rob was very knowledgeable, professional, and did what needed to be done. We are happy not to have to worry about it anymore.

The guys went right to work, explained what they were going to do & how much it would cost.read more

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

Absolutely awful customer service, scheduling especially. Appointments made and cancelled last…read moreminute by them. Rude scheduling person.

This used to be a nice family owned company but it is not anymore! Their techs Just try and sell…read moreyou things and they are not trained properly. I had a terrible experience dealing with them lately as they said I needed a New furnace and AC and 3 other companies said I absolutely didn't after they did inspections. I also learned of an elderly couple they were taking advantage of by "not being able ti get a part" for their 9 year old Lennox furnace and scared them into a $13,000 new unit. They apparently did this twice to these people. :( Do not trust them!!!