we had a water leak coming from the second floor to the first floor. Had to get this addressed very…read morequick. Called these guys late at night. They responded right away and I had someone at my house within 45 minutes to look at it. They help me prevent a much bigger damage and did a job quickly and efficiently. They worked with my insurance company and got everything resolved and save me a bunch of headache as well. Will definitely recommend them for others!!

*** Updated Review *** Initially, we were unhappy with the…read moreunsafe mold removal practices in our home. However, Neier from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, oversee future work personally (or someone of his level), and send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.

Nathaniel was very friendly and helpful. He was able to come out quickly to inspect my place. He…read morelooked at some spots where I suspected mold and put my mind at ease. I was ready to pay for testing, but he assured me that it was not necessary. Gave me some recommendations to prevent mold in the future.

Super knowledgeable, responsive and professional. Nathaniel was able to help out during a quick due…read morediligence processes allowing my family to feel safe with our home buying decision. Definitely recommend work with this great company for any home environmental needs!

Terri knows more about asbestos than anyone I know, when I have questions or more importantly need…read morean abatement project she is the only one I will call.

Asbestos abatement in the basement was not on my list of preferred activities to have to schedule,…read morebut the problem being urgent and unavoidable, I must say that Terri Cowart of Abatement Contractors Unlimited and her ACU employees came through in a way that made the whole project such a positive experience. At our assessment meeting she alerted me to the breadth of the problem that needed attention, made helpful suggestions for things they could do that would not add to the estimate she offered, and was so mindful of giving the best quality of work for a very reasonable price. Immediately I felt at ease with her and sensed she could handle any issues that would arise. Everything in the basement that I didn't want to keep was removed, remaining things were wiped and treated, and returned neatly to the basement, which was truly transformed. Terri and her crew were thorough, great to work with, (special thanks to Eleazar, crew chief) and there was outstanding communication throughout the process. This is dirty, messy work, but the crew was upbeat, alert and so helpful when I found something set to be hauled away that I decided I wanted to keep. I could not have hoped for a better outcome, and if needed I would call them again in a heartbeat. Highest possible recommendation.

We had our 100-year-old home weatherized and the crawlspace encapsulated. The crews were…read moreprofessional, friendly, meticulous, and considerate about being in our living spaces. Everyone in the company was super responsive to requests for information or assistance. The integrated process to apply for rebates through GA Power and GEFA were super helpful. Very happy with the experience.

I can't say enough good things about Smart Space. They responded to my initial inquiry within hours…read moreand kept me informed every step of the way. Every member of their team was polite and professional. They made sure I understood what was happening, set expectations for the time it would take, and were meticulous in their attention to detail. 10/10 would recommend.

Scott performed an inspection at my daughter's home and I asked for a typed report of the findings…read moreand to send it to my email. He stated that he could leave a written report the day. He asked if I could give him a few day's to send the email of the typed report or Icould pay a few to have the report next day. When I didn't receive the emailed report I called Mr. Scott to remind him, and that's when he informed me that his computer had crashed but he'll be sure to send as soon as he work things out with the computer. One week later on today, I called Mr. Scott asking for the report, he became very combative with me. When I responded to his disrespect he hung up the phone. He was being unreasonable, unprofessional, and not holding himself accountable. It wasn't till later that I found out that he had left his baseball cap in his car the displayed the Confederate flag, which pretty much summed it up as to how he was speaking to me. Mr. Scott please do better!

Scott Turner and crew were excellent to work with and very fair priced. He found hidden signs of…read moreunreported Mold / Moisture levels hiding behind walls and in the crawl space. I will be calling him for any future home inspection needs.

We had a great experience with the company, Jonathan the Consultant and Sam the on job manager were…read moregreat to work with, the work looks great!

We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

They may do well with carpet &/or upholstery cleaning & *small* reconstruction of damaged portions…read moreof floor &/or walls, etc., but nothing else. The owner has shown himself to us to be conniving & dishonest, along with his "project manager", Robert Westcott.

Excellent experience - professional firm and people from phone scheduling through to arrival time…read morenotice and cleaning completion. Used to clean a mattress, a recliner, and a wing chair used in assisted living home to prepare for charity pickup. Nearly all stains and dirt were removed (only 1 very tiny spot remained on mattress). Items looked new again and the charity was glad to get.

The work itself by the techs was good in terms of cleaning the mold I had and sealing off the room…read moreaffected. Here is why I have an issue... On the opposite side of the room, the baseboard was pulled up when this had NO issue with mold or anything. In the process, the bar they used to remove the baseboard had punctured the wall deep and in some cases turned the drywall to mush because they pushed it in beyond what they needed. The primary reason this gets 2 stars is due to a MAJOR lack of communication! After they setup shop and got the equipment in, I had to do the all the leg work to find out why they weren't here at the time promised. In every case, they showed up a minimum of 2 hrs late in each instance. In once instance, they never even showed up. All I care about is I am kept in the loop because things happen. I got this whole song and dance about working till 2am etc, which as a customer, I couldn't care less about. Just call me at 9am and tell me you won't make it. So overall, I had to arrange for scheduling when the manager of the job should have handled that. The final reason for low stars is that when the techs arrived, they didn't even KNOW WHAT THEY WERE SUPPOSED TO DO on that particular day!!!! I'm sorry but I have to question how many people actually work locally here in Alpharetta GA. To me it feels like only 6 people work there and they simply don't talk to each other. The job estimator never told the workers what he quoted, and the manager also had no idea. So between the workers, the manager of the job and estimator, there is no doubt any of them spoke to each other ever. I mean WOW! Talk about a serious lack of customer service! Sadly, I wish I could give more stars because they truly cleaned it all out very well, but that was only because I had to keep leaning on them to talk to me about when they were gonna show up, then call them again and again asking, "where are you?" Then having to call the job estimator was worse because the manager and crew had no idea what he had quoted to be done. I didn't have an issue with the actual techs who came out but rather the management of the job and management in general. Thankfully, we worked it out as adults without any words of regret.

I feel like we were sold on what we wanted to hear and received a day and a half of effort. This…read moreresulted in a visible mold colonies all over the house still while the supervisor was telling me that everything was cleaned. And when I asked if the ducts had been cleaned, the supervisor promised that they were all cleaned. Then I started unscrewing every vent in the house, not one was cleaned... So she berated her employees on the phone in front of me instead of admitting that she didn't inspect anything. The second go-round has still left a ton of untouched areas. Peter is a very nice guy, I really wish that they had followed through on their promises. Look elsewhere for mold remediation