PuroClean made the process of having my flooded wood floors ripped out and replaced painless and…read moreeasy. This is an update to a previous review. So it turns out my wood floor buckling was much worse than originally thought. The dehumidifier and tent installed by Adam at PuroClean did a great job of drying out the moisture beneath my floors. Unfortunately, before the buckling even began, before I even noticed any damage, and before PuroClean came out the first time, the water had apparently been sitting for quite a while doing it's damage to the wood and also began creeping up my walls, separating my bottom molding from my wall. It took over a week for that damage to make itself known because between myself and the guys at Puroclean, every inch of my condo had been checked for possible additional water damage (aside from the floors). When I noticed it late at night I frantically called Stuart thinking I must have a burst pipe in my wall, and he was out first thing the next morning to determine where the water could have been coming from. We found it was residual water from the original flood and he installed heaters and another dehumidifier to dry out my walls and prevent further damage. By the end of the whole fiasco, I had 4 separate areas of buckling on my floors where the water had had a chance to sit before the PuroClean guys were able to work their magic and dry out all the moisture, and a small hole behind my bottom baseboard on my wall where we were trying to determine the cause of the moisture in the wall. At that point it was clear I needed to rip up my floors and install new ones. My project manager from PuroClean, Dax, took care of all the details for me. He referred me to a great flooring guy and plumber to fix the flood. In addition to the great referrals, Dax coordinated all the work including the demo work done by his guys and installation of the new floors with the flooring guy, essentially taking all the worry and work out of my hands. All I had to do was be present to let them in and do the work. The demo work was done by Adam, Tony, and Derek at PuroClean. These guys worked until they were utterly exhausted to pull up my floors, that we later learned had been improperly installed by the original builders. They were such hard and enthusiastic workers. They also happen to love cats and were patient when my deaf rescue cat continued to venture out to explore, undeterred by the loud banging associated with pulling up the floors. All the PuroClean employees were genuine joys to work with. As a female that lives alone, I am often cautious about having workers come to work when I am home alone, but that concern never entered my head with these guys. They were polite, friendly, professional, and patient with pets and a genuine joy to work with. PuroClean really made what would normally be an awful and upsetting situation as painless as possible. They got all the estimates for me, found the best vendors, and took care of all the head-ache causing situations that arise when your condo is flooded and your floors are ruined. Most importantly, the quality of their work was phenomenal, and I truly could not be happier with the end result. As much as I wish the flood and need for new floors never occurred, I really don't think I could have asked for a better outcome. I truly can't think of any criticism to raise about PuroClean.

You can't find a better team! Stuart and Megan go above and beyond for all of their clients no…read morematter the size of the job.

Hands down, Greene Environmental is as good as it gets for a remediation company. In fact, one of…read morethe best contractors I've done business with over a 33 year period. Am a landlord managing single family residences. Greene Environmental has handled several remediation projects and did an outstanding job on every one. Their customer service, professionalism and attention to detail is the best I've seen. Highly recommend this company for any type of mold or remediation issue.

I'm in real estate and therefore have used many different mold remediation companies to service…read moreproperties in the past. Mr. Greene was the most professional by far. Often, I am forced to get several different bids before hiring a company and consistently, Greene environmental has always been our choice. When compared to other companies you get what you pay for, but the great part is you don't pay any more for Greene Environmental, but you are treated like a valued customer... Irv was polite, prompt, professional, and fair. Five stars, will use again.

Integrity is the best Restiration company I have used. They exceeded my expectations and my…read morebathroom is fit for a king or queen. I they recommend them for their quick response, their professionalism and just overall great. I give them 20 stars

Purchased a new home and within a couple of weeks found a leak inside a wall. Had a plumber come…read moreout and address the issue, but I was then in need of a remediation company to take care of the water damage. We first went with the plumber's referral company; the came, looked at the damage, then said they would get back to me within a day. I never heard from them again. A colleague then referred me to Integrity. I called and was immediately greeted with friendly professionalism. I believe I spoke with Kayla, who helped set everything up. I then worked with Jennifer, who stopped by our home to review the work required and provided an estimate. Communication and punctuality are very important to me as I have very limited time, and the Integrity team was top notch in that regard. The work performed was very good! Strongly recommend.

Professional, informational, and timely service. Highly recommend!…read more Dale and his team were thorough and precise in analyzing and treating mold at my property.

Very thorough, customer service oriented, and trustworthy. Quickly responded to request for…read moreservice and presented a pleasant demeanor and quality service.

After a verbal and written agreement this company took a week to finish a mold issue and didn't…read moreonly showed up around 6 hours later on one day for the job but also had a complete no show one day as well. Technical verbally and in writing agreed to do an air quality test but forgot to do so. Once confronted via phone tech was very combative and unprofessional to a point I was very happy that I called and not have done this on person out of fear to have a person get violent . It is sad when a company is not only unprofessional and not on time but also does not finish a job at 100% given the fact that mold is a safety and a health issue ...

My basement was flooded from a broken pipe, and Restor-It came in and handled everything from the…read moreremediation, to the repair and rebuild of my basement. Top notch work! I couldn't be happier!! Highly recommended!

Pro Dry Restoration made a genuinely stressful move out so much easier. Their team helped pack up…read moreand move all my belongings into storage, handling everything exactly as I asked. The staff were very friendly too, 10/10 would recommend to anybody!

Attention first-time homebuyers:…read more Almost exactly one year after purchasing our home, my family found ourselves in a situation we never expected: our home flooded. And not just a small flood. Water impacted almost the entire first floor of our home, and it happened while half of our family was out of town. We had never experienced anything like it and it was incredibly overwhelming. Thankfully, we were connected with TJ and his team at Dry Pros almost immediately. We initially connected with Dry Pros for water mitigation after the flood but TJ and his team became a resource to us throughout the entire restoration and rebuilding process. They helped us understand complicated parts of the insurance process, kept us informed on immediate developments, respected and implemented our input, and really helped us navigate everything from water removal and mold testing to the rebuilding and restoration of our home. Having TJ as both a resource and an advocate made a huge difference. The quality of the work was excellent but what stood out just as much was the customer service, clear communication, and genuine helpfulness during such a stressful situation. Even after the work was completed, TJ continues to be a resource for our family. We highly recommend Dry Pros for the quality of their workmanship and level of care they provide.

Very Disappointed -- Poor Workmanship and No Follow-Through…read more I normally do not write negative reviews, but our experience with this comapny was disappointing enough that I feel compelled to warn others. We hired the company to perform water damage remediation and subsequently rebuild the affected areas, including installation of LVP flooring. Unfortunately, within approximately nine months of installation, the flooring began to warp, buckle, chip, and come up from the floor. This was not a minor cosmetic issue--it was a significant failure of the flooring installation. As soon as we noticed the problems, we contacted Moses, the project manager, who initially told us they would address and repair the flooring. Unfortunately, after that conversation, he stopped responding and effectively ghosted us. We continued trying to get the issue resolved and eventually contacted Rob, one of the co-owners, but we experienced the same lack of follow-through. We contacted the company within the first year, while the flooring problems were actively developing. However, we were repeatedly told that they were out of town and that they would get back to us. The delays continued, and by the time we were finally able to have the matter addressed, we were told that the flooring was out of warranty. That was extremely frustrating because we had made the company aware of the problem well before the one-year mark. In our experience, the company did not take responsibility for workmanship that had clearly failed within a relatively short period of time, nor did they make a meaningful effort to resolve the problem when we brought it to their attention. The quality of the flooring installation was unacceptable, and what made the experience even worse was the lack of communication and follow-through afterward. If you hire a contractor, you should be able to expect them to stand behind their work when something goes wrong. Unfortunately, that was not our experience with Restoration 1 of North Atlanta. I strongly recommend that anyone considering this company do their research, ask detailed questions about workmanship warranties, and get everything in writing before moving forward. Based on our experience with the flooring installation and the way our concerns were handled afterward, we would not use this company again and cannot recommend them.

I was referred to Rob H. and Restoration1 by my daughter (Z. Harper). She spoke highly of Rob and…read morewas pleased with the mitigation service that he provided at her rental home. I had the pleasure of working with Rob H. and Byron. Byron was new to the job, but just as hard working and personable. He will be a great addition to Restoration1. The mitigation was completed in a timely manner and Restoration1 worked well with my insurance company. Thank you Rob and Byron for a job well done! -Shirley Harper

I had a leak in my home and had to temporary place items in my home for storage until the repairs…read morewas complete. They loaded the truck, repacked everything, stored and return everything. The service was great as well as the professional of their employees.Rennazo Tharpe was a wealth of knowledge and excellent communicator. He calmed all of my anxiety when it was taking longer than I anticipated for everything to be completed. Robert North is the second employee I encountered. Professional in every manner. He was kind, patient and kept his word each time I spoke with him. I had never heard of this company before using them but will suggest them to others and use them again if I need their services.

Please do your research before signing on the dotted line with this company. They have absolutely…read moreno integrity. Everything they do is about getting more money. I was so disappointed with the service that I received, especially since it came from a referral. I am a single woman and they totally took advantage of me. They even sued my insurance company, because they thought I had kept money intended for them. It was the worst experience I've ever had. Please take your time and find someone who is ethically sound to do the work in your home. I had nightmares after dealing with Rod Coleman...