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    Services - Maven Air Care

    Air duct cleaning

    Air duct sanitization

    Environmental abatement

    2 More Services

    HVAC installation or replacement

    HVAC system maintenance

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    2 years ago

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    Josh R.

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    Pugh Heating & Air Conditioning

    Pugh Heating & Air Conditioning

    3.9
    (12 reviews)

    I needed to replace a thermostat that was not connecting to an app on my phone or to a Website…read more(Cor). Since my air wasn't working, I called to report the problem. They scheduled an appointment for the next day and their technicians came on time and put a new, simpler thermostat that did not need to use an app or the Internet to work. They were kind, respectful, thorough, and knew exactly what they were doing. I'm very happy with this company and their technicians. I highly recommend them for your hvac needs.

    After decades of being a customer, I have decided to switch HVAC companies. I found the Pugh…read moreService Mgr to be rude in a recent issue with my Carrier furnace. The fan bearing had gone out and they did not fix, yet the he stated I had to tell their tech that I wanted it fixed. ? Seriously? I have to direct their technicians, even though I have been paying close to $500 annualy for their VIP program? He later wanted to reimburse me for the VIP and NOT fix the problem to avoid taking care of it. After a final legal threat, a tech was sent out to replace. They have no after hours support even though they claim to. Their on-call tech was sick when we called. He could not reach his backup or the Serv Mgr. Extremely poor management in my opinion. I contacted another Carrier HVAC company and they came out immediately as I smelled something foul in the house. They discovered that poisenous gases were in our house from a plugged heat exchanger. This same heat exchanger and model had a Class Action from over 20 years ago which Pugh did not notify me of or take advantage of. They had waited too long and compensation for a replacement had expired, now. This is inexcussable to allow to happen on Pugh's part. Thankfully, we have seperated and I now have a new furance and a company that I can trust my life with.

    Baker Inspections

    Baker Inspections

    2.0
    (24 reviews)

    Wow, the complainers, I'm so surprised. I've used Ken for 25 years and he is bar none the BEST! He…read moreis the only inspector that takes apart the furnace to inspect and walks on roofs .ken knows all aspects of building and codes, Ken is calm, not alarming and super attentive!! Ken has never disappointed, he has killed some of my deals and rightfully so! As far as a well and septic you can count on him thoroughly poking the ground to find what he needs for a good inspection of septic. He is fair and I'll use and recommend Ken until I retire from real estate.

    Moving across the Country is no easy task, especially when you have to rely on strangers regularly…read moreto assist you. We chose to reach out to Baker Inspections after asking in our new community's Facebook page for recommendations and it was practically unanimous that they were the ones to call. The response time was phenomenal from my very first inquiry, and Marshall was kind and professional every step of the way. When I spoke with him and explained our situation, that we were making this purchase from across the Country, he didn't view it as an obstacle but rather gave me several options for how to handle the Inspection and how to communicate during and after. The morning of the Inspection I received a text message along the lines of, focus on work and know I've got this covered. I almost cried with relief! Our Inspection report was timely and thorough including pictures and some video. Marshall walked through the entire report, made recommendations, and was patient while we asked a million questions. After the inspection we heard from Marshall congratulating us, wishing us luck, and asking how things ended up with certain items he'd identified. We're thrilled to move to our new community knowing we not only have a well inspected home but a great new neighbor!

    Maven Air Care - airductcleaning - Updated June 2026

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