Polite staff and a well run family shop. They never tell you that you need extra garbage fixed the…read moreway dealerships do and they get everything done in a timely manner. You will never get your arm twisted by them or break the bank going here, unlike so many dealerships me and my family have dealt with. I refuse to go anywhere but to Bill to service my vehicle!

Best mechanic we've ever had! Fast and reliable service at a good price! So thankful a local friend…read morerecommended this auto service center!

This place offers fast and friendly service for all your automotive and suv needs at a fair priceread more

Had my alternator and timing belt replaced and service was fast and affordable. John helped me…read moreunderstand what was going on in my Jetta and got me back up and running smoothly in 3 days. It's my third time working with John and I really feel like I've found "my guy". John's easy to talk to, works quickly and is upfront about the breakdown of part cost and labor. Looking forward to hitting 200k miles on my Jetta with John's help.

Took my car in for salvage inspection. Listed out the items that needed to be fixed. Once I stated…read moreI would fix it and bring it back to them, they decided to charge me 160 for a hours worth of work. (half the price of the full salvage inspection with stickers and tags) Terrible service no hospitality. Paid the guy and turns out my car somehow is completely killed can't even jump the battery. A trip to to autozone and 360 dollars later i'm driving back home. Worst experience ever

Bought a used car from a popular dealership in the area. A little over two months later and my car…read moreis riding rough, check engine light in blinking. Yikes. Of course, it happens on a Sunday. Call Hilltop Monday morning. My husband uses them for his car. It's less than two miles away so I was able to drive the car in. Pat explained the process of discovery, the worst it might be, and he least it might be. They were busy and I wasn't in a rush, so I did not expect him to have it diagnosed on Monday and fixed on Tuesday, yet he did! Communicated the process and problems extremely well. Thank you and would highly recommend.

Wonderful service. Great quality work. Very affordable. Great mechanics. We use them for all our…read morecar needs. Honest and reliable.

The service here was fast and efficient. The staff was approachable, took our problems seriously…read moreand found the issue quickly. They took my car in without an appointment and had me out of there in an hour. Will definitely be going back!

I rolled up to Epoch at the beginning of COVID needing a tow hook up and wiring installed. I was…read moremoving the family cross country. Couldn't bring my 1 year old on a plane... Early COVID days were rough. Most businesses couldn't open... John at Epoch hustled to get me outfitted to pull an RV. The new cars are all computers... and a VOLVO has some unique electronics. John is a master mechanic and a wizard with the technology. He was meticulous with his work. I am really appreciative of the special care they took to make sure that my cars safety technology interfaced with the braking system on the trailer I was pulling. They really did flawless work and went out of the way to make sure everything was perfect before I made a COVID cross country pilgrimage. This was a year ago, and I was way to busy to write reviews at the time. But better late than never! Hats off to Epoch for stellar service when things were going off the rails.

We ended up coming to Epoch Auto after reading the 5-star yelp reviews and they did not disappoint!…read more The best shop I've ever dealt with. They are fair, honest, knowledgeable and 100% trustworthy in every way!

It all started with a small taillight bulb. I was treated with warm welcome and genuine listening…read moreand given options. The light bulb was ordered by Tom S. Unfortunately I needed to wait until inspection, due to personal difficulties and the patience was commendable. I really appreciated the kindness and support as life seemed to be out of my control. After the thankfully passed inspection, the car battery had been struggling in cold weather. So as my CBA Mechanical technician Matt was examining the vehicle and battery the alternator gave up. I appreciate how Tom Steven's, CBA Service Manager, careful checked together with Matt all options before deciding that I needed a new alternator. And to make matters even better, they helped me find a replacement alternator that was reasonably priced and quality condition. Since my car is older I was not wanting to pour money into repairs. The communication given to me and updates was so helpful and comforting. I was always aware of what was needed or happening. The diagnostic report and videos on each car concern was outstanding! And I mean outstanding and very informative as to how my vehicle is performing and why certain maintenance must be done. No pressure just made aware. Thank you Tom and Matt for making my car better and safer. I recieved and oil change, steering and brake fluid flush. And even more was able to have my headlights cleaned and trunk mechanism fixed so it wouldn't not fall on my neck. These many decisions were made together and the bill was not a regret but a privilege. The writing of this review is not just to praise Matt and Tom who were the best, and Chip, CBA owner, who shuttled me home and brought me back at completion of vehicle inspection, maintenance and several repairs. I really want to let anyone needing car care and /or repair service to try CBA. (Christian Brothers Automotive)!!! I truly recommend Christian Brothers Automotive! I want to close with a big thank you to AJ, Patrick , Anthony who answered my calls so welcomingly. Also Chip who helped me get home and back. So so good of you!!! And of course Tom Steven's who coordinated all the concerns so relaxingly and smoothly between Me and my Service Technician Matt, who gave quality workmanship and a more functional and safe vehicle for me to drive now!! Thank you Christian Brothers Automotive staff - what a team! I am glad you are here!

I had a very disappointing experience at Christian Brothers Automotive (Montgomery Mall, 565 DeKalb…read morePike, North Wales). My son brought in our car to have both rear brakes replaced. He provided the parts and was quoted about $300 for labor. The shop only replaced one rear brake, discovered the other caliper was seized, and then reassembled the car without calling us for options. Afterward, they informed him the vehicle was unsafe to drive but still charged the full $300 labor fee -- despite not completing the job. To make matters worse, they didn't even have the caliper in stock, leaving us with no solution. This was unacceptable. The lack of communication, releasing an unsafe car, and charging full price for incomplete work shows poor customer service and questionable business practices. Customers deserve honesty, fair billing, and consideration for safety, none of which we experienced here. Thomas Stevens was very dishonest, stating that we resided out of town on our invoice, when we live 15 minutes away from this location. Here at this location, they consider everyone else's position, but the customer. Their practices are unethical, immoral, and unjustifiable. My recommendation is that you search elsewhere for your automobile services as this franchise is anything but Christian based. I have reached out to the owner and I am waiting on a response. I will update this Post upon hearing from the Owner, Chip Eissler. I'm not sure if they're even recognized by the Better Business Bureau. I will look into it.

My wife and I have used Bob Adams Auto Service for over a decade. As other reviewers have…read morementioned, finding an auto service team that one can trust is hard enough. Finding one that brings honesty, expertise, and genuine friendliness to their service is even more rare. Never do we fear that we will be overcharged; never have they recommended unnecessary work as so often can happen at a dealer. Yet if they find a problem, they will discuss options with us before moving forward. No job is too big or too small for Scott, Tim, and Brandon. We cannot recommend them more highly.

Extremely honest and fair with pricing. High quality mechanics. Scott is awesome. If you need a…read moremechanic in the North Penn Area this is the place!

Dropped my car off and left all my documentation in the key drop-off. They have a box that you pull…read moredown to the right of the door with the key drop slot, and it has a pen in there, envelopes, where you can tick off the things that you want done and write in anything extra. Loved that extra little bit of care because nothing drives me crazier than trying to find an envelope and pen in my car because there's nothing but a key drop slot in the door in so many other places. They think of the little things. I had made my appointment online a couple of weeks before using one of the flyers that came in the mail, I scanned the QR code. I did put it in my phone as a reminder however I actually put in the wrong day, I would have been a day late however they sent me a reminder text to let me know that hey your appointment is coming up. Amazing, and very timely! I spoke mainly with Brandon and in all my years I have never spoken to any car repair place and receive such great service. He listened to my concerns as I have a few because my car is older. They kept me apprised of every step of the way. From initial diagnostics, when they finish them they sent me a link that took me to a website but not only detailed information about what needed to be done, but also recommendations with PICTURES to show what they were talking about. I was able to show them to my brother who was mechanic in New Jersey he said I see their concern and he agreed on their diagnostics, but we're getting rid of the car within a year so no need to do those things right now. When I spoke to Brandon we talked about what needed to be done for the inspection, the things that I wanted to have done extra including the oil and having an A/C repaired, and there was zero hard sell of any of the other options that were recommended but not needed at time of service. I have never had such an amazing experience at a mechanic shop in all my years and I can guarantee I will never go to another auto repair shop as long as I live in this area, I finally found the best mechanics around and trust me I've been to probably just about all of them including dealerships. They are absolutely outstanding and it didn't matter who I spoke to on the phone they were great, Brandon stood out as exceptional. Thank you Ross for the detailed Diagnostics.

My opinion....Avoid this shop until the state's investigation is complete…read more I was planning to have my vehicle inspected here until I was warned by someone I know with a friend at the the state auditor's office. According to them, this location is allegedly being investigated for allegedly allowing a technician whose Pennsylvania state inspection license was revoked to continue performing state inspections while management covered it up. I was also told that the reason why they are being investigated is inspection records may have been changed so the shop could continue maximizing profits instead of following state regulations. If that's true, any vehicles inspected under those circumstances could be required to undergo another inspection by a properly licensed technician. I can't personally verify every detail, or know if this is 100% true but the information was concerning enough that I took my business elsewhere. I think you can call the state inspection hotline and confirm wether a shop is under investigation or not. My opinion.....if there is an investigation, Until the investigation is complete and the facts are made public, I would think twice before trusting this shop with a state inspection. There's too many other options where this isn't a worry.