I had a comprehensive check up of my RAM truck at the dealership. They informed me that I needed new tires. I took my truck to Mavis (formerly Tire Kingdom) as I had purchased tires there in the past and thought that these might have been under warranty. As it turns out, they recommended new tires, new shocks, new brake pads and rotors and told me my brake fluid was "contaminated" ....to a tune of over $4000!!! The dealer that I just left (where I had my service) never told me any of this, so I went to another repair shop for their opinion. Their conclusion was that Mavis was attempting to RIP ME OFF...exactly as I figured. The tires that I purchased are great, but I'll never be returning to this dishonest business...and you shouldn't, either! read more

My air pressure tire light came on as I was driving home from work so I decided to stop at Mavis since it was on the way. Lawrence was so helpful and made sure that everything was resolved before I got back on the road! read more

https://www.mavistire.com/productcart/pc/_entry_pro_series.asp?utm_id=go_cmp-9654104354_adg-98133150214_ad-442302164112_kwd-1161156711_dev-m_ext-_prd-_mca-_sig-CjwKCAiA6seQBhAfEiwAvPqu1_VqPaCd177ae8ik-JdgKlOnEA2CFofzGPac36PgxlQwfgQau0NenRoCDxAQAvD_BwE&utm_source=google&k_clickid=_k_CjwKCAiA6seQBhAfEiwAvPqu1_VqPaCd177ae8ik-JdgKlOnEA2CFofzGPac36PgxlQwfgQau0NenRoCDxAQAvD_BwE_k_&gclid=CjwKCAiA6seQBhAfEiwAvPqu1_VqPaCd177ae8ik-JdgKlOnEA2CFofzGPac36PgxlQwfgQau0NenRoCDxAQAvD_BwE The tire I saw was advertised 205/60-16 for how much? $61.99!!! I get there and they tell me they don't have that type of tire for that price. A man later calls to try to resolve my bad review. Only to tell me that he does not see this size tire for sale at that price. I think this is what they call Bait-N-Switch. Beware. They did replace the tire earlier than expected. read more

RICHIE IS THE WORST MANAGER AT MAVIS OF ISLANDIA, NY YET!!!! I have been coming to this Mavis for several years and it has consistently gone downhill and they now have the worst manager yet!!! We were having an issue with uneven braking on my car that we had just replaced the pads, rotors and calipers in April. I called Mavis and Richie says to come right down with the car, I have someone who can look at it right away, no wait. He even said he checked the inventory in case the car needed anything and that he has everything in stock. So, I bring the car in and within a few minutes he tells me that my brake pads are fine not even 45% worn, but that it is the rotors the need replacing. Um excuse me, they were just replaced 8 months ago. That shouldn't be needing to be replaced after only 8 months unless they were bad to begin with!!!!!!! So, he argues back and forth with me and finally I said just do it. Then he tells me as he took off the rotors the calipers are shot too and need replacing. REALLY? Again, these were just replaced 8 months ago as well.......you have faulty parts. Never in my life have I EVER needed rotors AND calipers twice....EVER, never mind just 8 months apart from each other. Then he is trying to sell me everything under the sun. I tell him I don't want anything else, that the calipers must be covered because there is no way that both of these items would need to be replaced so soon. I am not a fool, but Richie was treating me as such. He agreed that the calipers would be warrantied out and that the parts would be brought in from another location in a little while. Meanwhile earlier he had checked his inventory for the parts for my car in case I needed them and told me he could get me in and out. I told him I had to go to work by 3pm. For the next 8 hours I sat and waited, and waited and waited. Eventually I had to call my boss and tell them I couldn't work today. If I don't work, I don't get paid! I had to lose money by calling out of work and still no parts were in. Richie did not offer me so much as a glass of water!!!!! All the other workers there kept saying was to me that they were sorry it was taking so long. Richie was trying to avoid me by trying to keep busy by the desk, often ignoring me when I was trying to get an update. It was not until my partner said that they were on the way here from over an hour away in rush hour traffic to help get the parts there that Richie finally moved his butt and got someone to finally go get these parts. 8 HOURS LATER!!!!! Absolutely furious at the lack of respect and the disregard for people's livelihoods that this manager has as well as what a thief he is!!!!! TERRIBLE JOB BY RICHIE AND BY MAVIS!!!!! read more

I had an appointment at the Pittsfield, MA store for 3pm on a Sunday. The gentleman said I did not have an appointment and he could not help me since they were not accepting any more cars. I found that odd since it was 2 hours before closing time. I inquired if he knew another tire repair place that was open. He said he did not. I found a place 2 blocks away. This place handled my needs immediately, the men couldn't have been nicer and I was out of there in 15 minutes. What a difference 2 blocks make! I would give this Mavis store negative stars if it were possible, like a black hole in space. read more

This place is so Mia managed-everyone at the desk gives a different answers-go somewhere else because this is a s***show

I came to Mavis Discount Tire needing back tires for my Mercedes ML320. I had the front tires rotated to the back since they were fairly new and new tires replaced to the front. I thoroughly appreciated all of the amenities they have for their customers at this location. They have a small toy section for children, a recliner section that includes a large screen tv, 4 charging stations in which you may plug your laptop or your phone and an alternate tv section which includes regular chairs and 2 vending machines. I was there for about 3 hours and while 3 hours is a long time, at least I was able to remain comfortable while I waited for my tires to get changed. The employees were professional and the prices were adequate - I paid about $450 for 2 average grade tires on my small SUV. I will definitely be back and would recommend this location. read more

The store at 6371 I 55 N. Jackson, MS 39213 are total SCAMMERS. They knew they couldn't make more money off of my daughter other than selling her the new tires she went in for, so they schemed to damage her car for additional services she would need to buy from them. Why do you need the hood raised to mount new tires? Erin Howard, the slimy store manager said "safety check." But the Check Engine light AND the traction control light came on as soon as my daughter started her car. She asked them to look at it and the manager and her accomplice said "it must be a pre-existing condition because we only changed the tires." Then, after my daughter left upset, the car stuttered to a stop on the side of a highway. Why? Because these CRIMINALS unplugged her Mass Airflow Sensor on the top of her engine!!!! THAT's why they had the hood up. They were sabotaging her car to come back for more service work. Erin Howard, the biggest waste of Customer Service flesh and bone there is, was defiant and useless when I talked to her for resolution. She simply looked for every way to say "pre-existing condition" to me, even though the car ran great going into the store but was broken when it left. Coincidence? No. BUYER BEWARE. As unethical and devoid of customer service as it gets. Understandable why they have a D or F rating every where. Mavis Discount Tires.....do better. This is not only dangerous but it is criminal behavior. read more

The Mavis store in Wheaton always worked on my vehicles, until yesterday. After making an appointment on Friday for both my truck, which is a dually, and my wife's car, I was told on Saturday that they will not work on my truck, since it is a "heavy duty" truck, even though they have worked on the same truck before. Needless to say, that store lost both appointments for the tire we were buying. The guy behind the counter, Bob, seemed like he didn't care. I know I won't be using this location any longer. Too bad I couldn't leave a zero star rating. read more

I would give this place 5 stars but the wait time with an appointment is a little out of control. Both times I came prepared to wait but more than 3+ hours to get started on my second visit (just to get a nail out of my tire) was ridiculous. The customer service is great. I feel like they explain things well and the place is very clean--which is important given the wait times. I also think it's reasonably priced considering how much Nissan charges. My advice make the earliest appointment possible and be prepared to wait. read more

Took my vehicle to this location for tires. They ruined my steering and bent my wheels. Horrible location for any automotive services. Stay away from all Mavis & STS tire centers. They are affiliated and damage vehicles with there untrained staff. read more

I see the low reviews for this store but my experience was great and I found out there's a new manager there named Sean,so maybe that can count for my experience, he took very good care of me, found me great tires at a good price. Clean and friendly environment. I would definitely recommend this spot. read more

Mavis Discount Tire - Clean store - Auto Repair Near Me - Union, New Jersey

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Lied about balancing/weighting my tires at two different locations when nothing was ever done! Corporate can now entertain this bs.

Scammers. Work on your communication skills. Don't have someone waiting for hours saying a car will be done that day then tell them before closing that it won't be done until the afternoon tomorrow. Then the next day comes and it still takes you til nearly 6pm to give the car back. Overpriced and inconsiderate read more

I brought in 4 tires on wheels in to the North Greenbush, NY store to be balanced only. . . . . not mounted or even taken off the vehicle . Simply balance them, please. I was shocked at the $80 price when I came to pick them up, but I was in a hurry to take them home and put them on my van, so I kept my mouth shut, paid the 80 bucks, put them in the back of my truck and drove off. When I got home, I found that the stick on balance weights were falling off before the wheels/tires ever hit the ground. Bonehead who did the balancing didn't even have to wipe the spot on the wheel where they were put as I had cleaned the wheels already. . . Didn't even take the time to make sure they stuck. I had to glue them on myself. read more

Don't, just don't. Even if you have to do a "Fred Flintstone" do yourself a favor and stay away from this place. Got a flat at 10 in the morning, called Mavis in Hillside, NJ who referred me to this location (Union) because they didn't have my tire in stock. Someone from this location contacted me around 11 am and scheduled my appointment for 130. I got here at 125. It took 3.5 hours to get my tire! Yup 3.5 hours. Hostage situation at it's best. YELP you need a negative zero star option because that's what this Mavis deserves. On the upside, I complained to corporate who responded with $180 in vouchers for my troubles. read more

This is my first experience with Mavis. Have been calling this Mavis location since Sunday. I had ordered tires from an online svc to this location. Sunday I received a notification that the tires have been delivered. I called Mavis Monday they told me are I am sure it was delivered here, we don't have Sunday deliveries, you should check with the online svc where it was ordered. So I did call them they said it was delivered as it is shown on their site with the tracking number and signed by a supervisor there at Mavis. I emailed Mavis Monday after calling them, and the email reply was the tires are their location and it was delivered Monday afternoon even though the caller said there is nothing there. When calling Mavis the first time they said it's not there, the email they sent said it was there?? There's signature proof and tracking proof. I called Mavis Tuesday to confirm an installation appt, they said they can't find anything and also they canceled my appointment?? She said she will call me back, but no calls. I called again 30 min later, and they told me will call you back were very busy and were filling in from another location, so I'm still waiting for their call. Why was the appointment canceled? Why they are saying nothing was delivered when it was? Why say call you back and no callback? Wed morning still no calls from Mavis. Cust svc? Update---- have been there three times so far They can't seem to get it right this will be reported to a higher level.. Went back for balancing issues after they installed the tires, they said axle issues but seems they rebalanced and it was back to normal. Went home, and tire pressures were off. While driving a few days heard noises from the front tires, and checked all of them at night with a flashlight, the front lugnut was missing, took out my tools, and checked the other lugnuts, all loose. It's crazy, they put life t risk for a lawsuit, apparently, the front lugnuts were loose enough for the tire to start making strange noises to warn me something is wrong and I noticed the lugnut was missing. read more

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I stopped by Mavis on 22nd Street in Bayonne on 3/5/2022. I needed to put air in my tires. As a disabled senior that is not an easy task. My daughter got out of the car to help me. Before we could even get started, Ryan the manager came right out and asked if he could help me. I told him all my tires needed air. He told me not to worry he would take care of it. He put the air in all my tires and was so nice, didn't want me to stand out in the cold. Every time I go to Mavis, no matter what it is for, they are always so helpful and nice. I recommend them very highly! read more

My husband had to Jack up our car and bring the tire back AGAIN because it was flat AGAIN. Supposedly repaired, he brought it home. But, NO. He went out the next morning for work and the tire was flat. I received a message from Mavis in response to my first review. Why would I waste even more time and infuriate myself further by talking to or worse going back to Mavis a third time? My husband found the problem on his own, and will be bringing it elsewhere to be properly repaired. read more

Don't give time expectations if you can't even come close. Come in for an oil change and associate say they are moving fast so anywhere between 30 minutes to an hour. After a little over an hour I ask how it's going only to find out they just brought the car in and it's going to be another 30 minutes. People have things to do. Be considerate of other people's day. read more

My 7 yr. old Camry needed rear brakes this week- brake pads, rotors, calipers - and I checked out local brake specialists in my area over a very short period of time as it was unsafe to pass inspection or drive. So I was comparing some very similar services and prices among the companies. Mavis Discount Tire in Latham, NY. came out on top based on services being offered in their brake special. Latham is a very busy location, yet I got in and out in the same afternoon that I pulled in with my car. I was impressed by the way they treated me and they went the extra mile to negotiate a price I was able to afford! I left with new brakes and peace of mind. Yes I'd recommend Mavis in Latham to friends based on my experience getting new brakes! read more

wow simple little job i wanted, install tire sensors they couldn't do a worst job. damage my tires and o i know why all the drive bays are empty avoid these people don't act like they care one bit for the coustomers property HORRIBLE read more

Mavis Tire in Egg Harbor Township has the worst customer service and inexperienced techs. I took my vehicle to have my tires inspected for a possible leak. I was informed I had 2 cracks in my rims. A few minutes later I was informed that I also had a hole in my tire. Keep in mind I deove my vehicle on the Parkway to Mavis safe. I then ordered a tire from Mavis and scheduled an appointment to have the tire replaced the next day. The tech handed me my keys and I said I'll see you tomorrow. NO ONE INFORMED ME NOT TO DRIVE MY VEHICLE!! I drive the car and and made it to the Parkway where a few minutes later my tire popped. What I find strange is that I drive to Mavis safe with air in my tires, smooth ride but then I leave Mavis and my tire pops. Keep in mind no one tells me not to drive my vehicle. This shows very poor and lack of communication at Mavis. Someone told me not to go to Mavis because they hire people with no background history in cars. Those workers are trained as they work and this shows the proof Mavis needs to do a better job at communicating with customers about severe car issues. read more

I had a very bad experience at this place. My store was on Sheridan Drive in Buffalo. They changed my car oil, but when I arrive home I saw that they put a different oil checker and it is not an original Toyota Camry oil checker. I have an old year car and therefore I check my oil often and I know that my oil checker is. when I went back to store the manager and workers said I am lying and that was on my car. I tried to tell them that that's not my original car oil checker they did not care. So I called the mavis costumer service two times and they only listened what my complaint is and they got my phone number and that's all no one contact me and nothing happened. So, if you don't want to loose any of your car's original parts, or a bad experience think twice before go there read more

Had a tire warning come on. Tried to resolve myself at an air station. Getting very low readings. Decided to go to Mavis to check it out. Incredibly courteous service. They took time to remove all tires check them, inflate. Even checked brakes, battery while at it. Reset warning light. All good - no charge! Incredible follow up service to tires I had had them put on 6 months ago. Again the person taking my info, checking me in, they are the face of the company, did it extremely well, helpful, informative, kept me updated while I waited. Can't say enough good things for a simple thing well taken care of. read more

Did not put my lug nuts on properly has car accident on belt park way. Mavis did not make me whole like they promised. Do not go to Mavis Discount Tire in Huntington ny. read more

Customer service is almost the worst in town next to Firestone. Two times I went in for service and both times I was turned away. Very unreliable group. read more

This updates my 1/18/21 review of the store at 2195 Cobb Parkway, Smyrna, GA (found elsewhere on this page) regarding my road hazard warranty claim. Store operator #999997. The company was prompt in responding to my prior review by giving me a customer service number, which I called and ended up being referred to who I believe is the store manager. From that point, however, all I got was the runaround. Through at least 3 conversations, I realized the problem was not that the employee used the wrong tire price to calculate my warranty discount, but he used the wrong formula. So to be fair, I am not cheated out of $100 like I suspected, but only $60. The manager though has so far tried to use two different made up reasons for not paying, and now he is just ghosting. At this point, I still do not recommend this store. My review drops from 2 stars to 1. read more

I went to Mavis Discount Tire and had service for breaks, after it was done I drove home. The following day I returned to Mavis Discount Tire because my back tire was making a weird noise, Grinding noise, Pulsing or vibration in the brake pedal or steering wheel and high-pitched squealI, i have secided to take the car back for service 2 days later. The tech stated it was the rotor and needed to be replaced at a $90+ tax each axe. Strange I just took it for breaks NOT ONCE did the tech mention the rotors. I went to my mechanic so he can see what was the problem after I had went for the break servixe and I had to replace the wheel bearing, in which they did not mention, also for the Break service they WILL NOT mention that they DO NOT replace the Heardwear. "New brake pads need new hardware. It's important that every time you change your brake pads you are changing the brake pad hardware with them". I called back the Mavis Tire and they DO NOT REPLACE, the heardwear. If I want them replaced there will be an additional fee. Logical is to let the customer know, However Mavis Discount Tires does not communicate with the customer and ONLY changes Break Pads noting more. Mavis Discount Tire website states "A free brake inspection". in which they failed to do. I also made an appointment online for Wedensday June 29, 2022 and when I called the loaction to confirm the tech said not to come in until the following day. Very inconvienient when in fact that day was offered. I will no longer TRUST MAVIS DISCOUNT TIRES, to service my Car for the NOT Communicating with my car needs and for the safty for my family and myself. read more

I called the Camillus, NY location to have winter tires ordered and make an appointment to have them put on. I was told the tires were ordered and would arrive by 1 pm on Friday 11/05. The appoint was then booked for that Friday. I was sent a confirmation email. Well, today is Friday 11/5. I arrived at 1pm as scheduled. The man at the desk was very overwhelmed due to lack of staff, and boss at lunch. He was almost freaking out. I was told it was going to be 2 hours. I said that was fine, as I needed the tires on today. That's why I made the appointment. I was sitting in the waiting area for 5 minutes when I noticed my car being driven into the bay. I had just asked my husband to come pick me up, but told him nevermind after noticing the car in the bay. I confirmed that I no longer needed to be picked up because they got my car in so quickly. The overwhelmed man said I should be good. 5 minutes later he comes to tell me the tires I ordered weren't there. He then asked if I ordered them from tire rack. I explained I did not order the tires...they did and I was told they would be there by 1pm on Friday 11/5 and that's why my appointment was made and confirmed for the same day the tired would arrive. Now the manager returned from lunch. The overwhelmed man behind the desk was trying to help and see how they could help me. The manager said "it says very clearly on the paperwork the tires won't be in until 11/8. The tires aren't here ma'am" when showing him the email he again said " paperwork says 11/8 clear as day". Why wouldn't someone confirm the tire delivery and installation appointment line up??? Why would I make the appointment before the tires arrive I was asked?? Are you serious?! I was told when the tires would be in ( that they ordered), and they set up the appointment and sent the confirmation. Why would I be treated as if this is somehow my fault. CLEARLY the manager at this location is belittling, rude, unorganized, and has no business dealing with public. No apologies, nothing! I will never do business with them again. read more

Mavis Discount Tire - Here's the confirmation email - Auto Repair Near Me - Union, New Jersey

I realized (too late) that my state inspection is about to expire. I made an appointment at the Mavis store on State Hill Rd in Reading, PA. They said "sure, bring it in, 9:00 Sunday morning". Ok, this shouldn't take too long. I showed at 9:00. At 9:45 they pulled my car into the garage. They left it idle until nearly 10:30. I started getting a little irritated and asked what was taking so long. At 11:00 they reported to me that my car passed emission testing and that it would need a tire (which I told them about when I made the appointment) and that it would need tie rod bushings. I told them to put the tires back on, fail the inspection, I was done with this nonsense. I finally got my car back a little after 11:30. I took the car to another inspection location who reported to me that I still needed that tire and I had two side marker lights out. My car is inspected now and approved road worthy. So they missed the marker lights, and the bushings were just fine. Mavis will up-sell you at every possibility, they are, at best, incompetent. They will never see my car again. Good bye morons! read more

Ithaca, NY location -- dropped by w/o appointment for State Inspection and peek at fluids; was greeted and treated promptly, securing local coupons to $ave in the process. read more

My sons car had a blowout. Marcel was very helpful and we ended up replacing 2 tires on his car. Overnight, one tire list air. We didn't find a puncture so we filled it with air again and the next day, same thing. We took his car back yesterday where he was charged for a new tire to replace the faulty one. I called them today and spoke with a manager who informed me that there was a puncture in the side wall and that it was my problem. I asked how he would react to the situation and he said "if it was my fault, I would pay for it". The tire was 1 day old and was just driven home from the store. Aside from Marcel, the customer service and quality is awful. Won't ever go back. Nor will my friends or family. read more

12/2022 if you take a car to the easton pa store for inspection and they recommend additional work, do not get it done. have another garage check it first. they told me my car needed back brakes when another garage said there was nothing wrong with the brakes. this is not the first time this happened read more

As of today, I've called to speak to the regional manager three times and emailed her. She hasn't returned my calls or responded to my email. The regional manager called me today (3/3/22). She was polite and apologetic but we don't agree on what was said to me about fixing the front struts and stabilizers. Specifically that if I did that repair, the TPMS notification would go away. But, besides the two TPMS devices the local store installed for free, she is going to send me a refund for the other two devices. read more

Vernon hills location they have bad customer service period. I called and they said they had two tires my size for 79.00 then I get there they took my tires off before they even checked for the tires, then came and said the computer said they where in stock so I questioned why would you remove my tires without checking for the product that you said you have. Then he said ok I have a 89.00 tire so I questioned you need to honor the first price you quoted it's not my fault you dont have it in stock then he comes and say okay I can do that, then he returns and stay we dont have that tire either we have two tires for 160.00 how we go from 79.00 to 160.00 this is after I've already been there for 1hour, so you totally wasted my time for 1hour and 30 mins took my tires OFF for no reason. HORRIBLE SERVICE NEVER GO HERE MAVIS OF VERNON HILLS read more

I got a price of of $87.99 on line except for valve and disposal fee. The same price that was on Amazon . When i got there the price became $200 . When I told it was on line for $87.99 he looked it up and said OK but had to charge me for balancing and a vale another $25. Paid the $118 and left. I would have been ripped off if I had not looked up prices before I went. Will never go back. read more

This entire company is awful. I had my suspension break and was towed to the Union NJ store after hitting a pot hole. Long story short,they called me when my car was "completed (2k later)" to come pick it up. I live 70 miles away, drove to the store, and left. Half way home the car started making club king noises where they replaced the suspension. I made it home and took it to my local Mavis. Come to find out they did not replace all of the broken parts, and DID NOT PUT BACK all of the parts. My local Mavis ordered the parts to fix the first Mavis's incompetence, those parts came in 2 weeks ago and my car still sits unrepaired. Mavis has done nothing but lie and take my money. DO NOT using this company at all! read more

.minus 5 stars , if that was possible. Mavis in New Windsor, NY Dropped off car for tire rotation and wanted to wait. Next to me is a guy rudely blaring his cell phone. Asked him to turn it down or use headphones. He said: NO. Complained to the manager, who said it's fine for the guy to blast his phone. Left! Mavis in Newburgh NY 12 o'clock appointment for tire rotation. They say we are behind 2 hours. Manager calls me after 3 hours and tells me that I am next. Little did I know that means nothing. Got the car at 6:35, after 6 1/2 hours. Asked the manager what the point is to give out a 12 o'clock appointment and then telling me 3 hours later that I am next. (Which I wasn't. I waited by the car and they took it in at 5 pm) He said , he just wanted to communicate. What? I think when Mavis sees that no money can be made on a job (Tire rotation is free) they take ANY customer with billable jobs first. Certainly not in the order of appointments. Another place I will avoid and cannot recommend to anybody. Will be interesting to see if they dare to publish this review read more

Initially, my visit to the 5th street highway location was PHENOMENAL. I have never gotten such great customer service. Honestly, that poor service in years past is why I hadn't gone there. Jobe the store manager was a mountain of information answering any question I had with knowledge and authority. Also his assistant Jay was very helpful. They listened and explained and I appreciated that. Previous experiences were HORRIBLE!! I was counting the moments to get the review in about my visit that day because I have not ever gotten such great customer service at the 5th street highway location even when it was NTB. I had literally just paid my bill at the register preparing to leave glad of my visit as I waited for the mechanic to bring my car out of the garage. It took a bit longer than I anticipated. A few minutes later, Jobe (Manager) took me to my car I thought to show me some of the great info, or work that was done. Instead, it was to show me damages that had occurred to my car. My center bumper was ripped through, and there were damages going all the way up the door to the window and a few other areas. I was shocked, angry, and simply beside myself when I saw that my car was damaged significantly. It needs to have service for repair. I don't know how it could have happened as there is a reverse camera. I held it together, and considered not giving the review because I was just so upset at that time, but felt I must. As I left I was just shocked and angry, worried about what else could be wrong. I was mad that I even paid my bill for all this and wasn't just credited. Even after a few days, I look at my car and still am so bothered. Waiting for the estimates... read more