Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Kevin at Express Oil was absolutely fantastic! He was friendly, knowledgeable, and took the time to…read moreexplain everything clearly without trying to upsell or rush the process. The service was quick, professional, and stress-free. I've had multiple large repairs done on my truck, and Kevin has gone above and beyond every single time to make sure everything was handled properly. He always makes sure my vehicle is well taken care of and that I feel confident driving away. It's rare to get customer service this good--highly recommend asking for Kevin if you visit Express Oil!

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

The front desk staff were very friendly and easy to work with, which I really appreciated…read more That said, I had a 9:00 AM appointment on Monday, and my car didn't even get looked at until Tuesday morning. That was frustrating, especially with a scheduled appointment. What really bothered me was the diagnostic fee. They charged $160 to diagnose an issue that turned out to be low fluid, something that felt pretty obvious and quick to identify. I've always understood that if you move forward with the repair, the diagnostic fee is typically applied or waived, but that wasn't the case here. The $350 for the transmission fluid flush itself seemed reasonable, but adding the $160 on top of that for such a simple diagnosis didn't sit right. Overall, not a terrible experience, but definitely not one that left me feeling great either.

I called this business to get a quote on a repair and didn't get an answer. They called back within…read more10 minutes to see if they could help me which I found really great. Unfortunately, they do not work on vehicles older than 2004, and I needed a wheel bearing done on a 1999. Good info to know before contacting the company for a repair.

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.

Trustworthy people who are very kind. Highly recommend them for all your car needs. Appreciated…read morethe fast service!

These guys are amazing! I was passing through Augusta on…read moreI-20and my tire pressure gauge was dropping for no apparent reason. Stopped for what i thought was a nail in my Pirelli run flat Mercedes dealership and another corporate tire place would not patch a run flat. Couldnt even take me in to check it for at least 4 hours. But someone told me to try Whitehead. These guys took me right in, diagnosed it and brought me back to shop to see there was some asphalt caught inside the rim and tire bead causing the leak. Not a nail. . Once that was scraped off the tire sealed well. Crisis averted and i was back on the road. And they charged a very fair price for what they did and the attention to detail. If i lived in the SRVA i would give them all my tire business.

I went in for an oil change and I was aware that they were closing soon, it was 5:40 when I…read morearrived, I asked if they could still change my oil and they said yes. They looked at my truck for all of five minutes and stated there was a bad leak that they didn't feel comfortable changing it. I told them I would assume all risks to change it and again they refused. Now if the leak was that bad there should be indications where I park and there aren't any. I did know about a leak but needed my oil changed bad. After I left without an oil change I went to take 5 oil change, where they not only changed my oil but said that there was a leak but was not as bad as I was led to believe. So was about not feeling comfortable or was it about wanting to get off work? After years of giving my business to Jiffy Lube maybe it's time to change

My first experience. Staff talked Impersonally to me. Guys laughed…read morea good bit while under my hood. Got highest grade synthetic for oil change for my 4 cylinder. Cost was $100.50 total this date, July 2021. They WERE thorough during my stay, and prompt in all aspects, pointing out other aspects of car maintenance, like tires, brakes. Next time I think I'll shop around for better oil change price.

I've done all the work on all my cars for all my life starting at 13 (yeah, I drove at 13, and…read moremaintained my mom's cars). I took my 4Runner (275k miles) to them for new back tires. I came back to pick it up, and old Marc with his hippy powerboat days well behind him, leaned forward and said "you and I have to have a talk..." "Your rear axle seals are shot, and I don't eve know what I'm going to find when I open that pumpkin (meaning differential)." An off-the-cuff estimate was $2500+ It was a condition I was aware of... just brake seals, not axle seals. They were leaking on the inside of the RR back tire, and rather than be honest or investigate further, they took me for a fool and threw rear axle seals in the mix, a $2500 repair that wasn't needed. I'm 100k further down the road and my axle seals are still fine. The blonde old hippie is a shyster, and his squeaky mouthpiece at the desk is just a minion. I went there because I thought they did good, honest work. But this was my last day ever since... can't re-build that kind of trust.

Second time I have had to rereplace a motor for my rear windows. They always get me right in and…read morelet me know how much. They are so courteous. Even waited for me to get there after 5:00.