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    Mavis Tires & Brakes

    4.6 (11 reviews)
    Closed 8:00 am - 8:30 pm

    Services - Mavis Tires & Brakes

    Oil changes

    Routine automotive maintenance

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    13 days ago

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    Alysha G.

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    4 months ago

    Great Service Mary Beth and the associates were wonderful no complaints would recommend to others

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    Alysha G.

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    1 year ago

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    Gold Hill Automotive

    Gold Hill Automotive

    3.5
    (11 reviews)

    We towed a vehicle that was not starting over the weekend. After a week Gold Hill said he had…read morestarted it 3 times and it started every time but he wanted to keep it longer to look at more. On Wednesday, he said it would be $780 for a starter and a hose. My son called back to say we were just going to pick it up. (We live more than an hr away and we figured if my son fixed it or junked it we just needed to move on to someone who would give us a time line and communicate.) We called back a few minutes after receiving their call but for the next day and a half there was no answer. When I picked my son up from school we were only an hr away so we figured it was the best time to pick it up. We called to say we were coming and we finally had someone answer. They said the car was taken apart but I figured it was a diagnostic, couldn't be that big of a deal to put back together. They said it would be an hour, we were okay with that since we had a drive. When I got there he said it was not drivable. We knew about a loose radiator hose, my husband and son reconnected it before it did not start but I did not know it needed a new radiator. When I went to pay, I expected the diagnostic fee but he said he was charging for taking the car apart and putting it back together. I was not sure why a diagnostic cost so much but I never want to feel like I was not fair or I owed someone something. I paid it and I ordered a tow truck to take it to my mechanic, 80 miles. Driving home my son said, did you read this? I hadn't. It said we have permission to order the starter. We didn't we called for a day and a half to tell them we wanted to pick it up. This was totally dishonest. It made more sense though why they had to put it back together. I still wanted to assume the best though. I called the next business day since the receipt said we payed for the part to be ordered and wanted to pick it up. I also wanted to explain our point of view, that my son's car is only worth $1500 and my son needed to get to work, and there was poor communication weather it was their fault or not we felt in the dark. (I had asked the day before why they don't answer the phone. He said they have a number that is only for outgoing calls. Maybe we were calling this one.) Then in reference to picking up the starter he said I could not just have it because it had a core charge. I was not aware of that but asked what it would cost, he said $69. It still seemed worth it and what good is a preordered 2006 Acura Starter to him. So I told him my husband would be making the drive to come get it and would pay the core charge. My husband drove there and was told he could not have the part because it was not payed for. The charge was for dismantling and reassembling the car. Something we had never approved of. Now after my husband made the drive they did not only want the core charge but $300 and some dollars more!!! They have our number, if they change their mind call us. We never approved of the repair or part order, we said we would call and we did, A LOT of calls, and they never called us back to confirm. They had our number. The earliest communication we had after the estimate was when we said we were coming to get it. I really felt at first there was a misunderstanding, at this point I feel that it was intentional. I am not sure how they can feel they were fair in this situation. This an 18 yr old who drive a $1500 car. Keep in mind he just payed $75 to have the car towed there, $320 to leave with the car, he has to pay me back for the new 80 mile tow, and I drove him to work for a week but he missed a week of work too. The guy is smart, there is no doubt about that but his timeliness and communication is poor but I question his integrity as well.

    Rich is not only knowledgeable, he is curious, inquisitive, and takes pride in his work . These…read moreare the exact attributes that are so uncommon these days, but make all the difference. Such a great find.

    Mavis Tires & Brakes - tires - Updated August 2026

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