Recently switched to K&K because I like to use private local companies. The company I was using…read moresold to a national corporation. I signed a service agreement and Cody came out to look things over. My systems are only two years old but he still dug into like it was 20 years old to make sure everything was operating like it should. He even said I could request him on future service calls. I probably will.

Had a new furnace and A/C installed by K +K less than 10 months old and I'm experiencing issues. I…read morecalled koi for service and they wanted to charge me $99 for a service call. WAIT. LESS than a year old but I have free service calls not repair OH. .I forgot K K called and wanted to service the furnace before I even used it but that was free. I declined and asked can I use it first. THANK YOU Katie for waiving the charge

The best of the best. I had new furnace and air conditioner installed. The best price of 4 quotes…read more Owner was great. Quality work, I would recommend 100%.

This company is top notch. Look no further and call them. They are professional, knowledgable, and…read moreclean. You Will be glad you reached out to them! Every time I have used Them it has been an excellent experience!!!

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and…read morefixed a major problem in less than a hour! Highly recommend!! Great service.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

Russ fixed my A/C when it stopped working the beginning of hot weather. He is professional, very…read moreknowledgeable, and fair priced. Berea heating and cooling will be my first call when needs arise. Do yourself a favor, get an estimate from anywhere else, then call Berea heating and cooling And compare. I know they will be more affordable, that's not my point. Take notice of how good they treat you, it stands out. They are so fair priced and just generally good humans. I'm grateful for finding them........

We contacted Berea Heating and Cooling based on a recommendation from a past customer. Russ…read moreresponded in a very timely manner. His estimate for a needed repair was more than fair compared with other outfits. Then he very honestly stated that given the age of our system even his fair price might not be worth it and went on to offer a couple simple fixes to get our furnace working long enough to make a decision. I definitely recommend Berea Heating & Cooling and will consider it as my first choice for future needs.

This is a great, locally owned, business. They are reasonable, and more importantly, honest. I…read morehave had them work on two homes of mine, and I would not hesitate to have them out again. I will contact them every time because the honesty and integrity they show in their work is of great value to me. I feel I can trust them and that is the bottom line.

Huge Heating and Cooling did our duct work and installed our furnace about 17 years ago. From day…read moreone they have done high quality work with dedication and kindness.They have maintained our furnace beautifully (we call them for maintenance every year before cool weather starts).The service people are proactive, noticing something minor before it's a problem. Huge repair people are always very polite and very good at the work they do. I'd say Huge is consistently the best service provider we have in our home.

I can't say enough good things about Alex (E&M HVAC). He's reliable and has always shown up when…read moreI've needed him most, even during late evening emergencies. He never turns down a call and has helped me and my family through some stressful situations with both our A/C and furnace. It's a great feeling knowing we can count on him. Highly recommend.

Alex stopped by to inspect my A/C system recently. My system wasn't kicking on and staying on, so I…read morefigured there was something wrong. Sure enough, Alex told me the system had a leak, which is why it wasn't blowing warm. He added some refrigerant to the system and told me to monitor it going forward. It was good to have someone work on it that I can trust. I'll call Alex again if the system leaks and he will perform a leak test. Friendly, fast service!

My brother already reviewed the amazing installation that Strongsville Heating and Air Conditioning…read moredid two weeks ago. They installed a new AC unit, and an Instant-On water heater (which is amazing, and will probably save us at ton). They also installed two Activepure Air Scrubbers, one on each furnace. I have had asthma problems all my life, and ozone air cleaners actually make it worse. These systems that they installed purify the air with ultraviolet light and honeycomb air scrubbers. The difference in my breathing has been amazing. Finally, they installed an in-line humidifier for the entire house. Believe it or not, it runs sometime even now because A/C takes most of the moisture out of the air. Strongsville Heating and Air Conditioning has been awesome with us for years, but this extremely profession installation (the inspector was impressed) is a 5/5, easily. - Denny

Late November and my heat pump failed. Called this company and got a representative who offered me…read moresales or service, with no guidance at all. I explained the urgent nature, but she didn't budge. I asked for service, only to be told the soonest would be next week. No concern about safety, no offer of urgent or on call help. Just an appointment in a week. The next two companies I called (Royal and Olmsted Heating) got me on their same day service list. Save your time. CALL SOMEONE ELSE.