They quickly and cleanly replaced a shattered impact window in minutes. Vacuumed the area and answered all my questions. Chris and his installer were excellent. Happy to make a reference for this Palm Beach County group. read more

Leo fixed our job in the best possible way. Leo is a true asset to Max Guard and is a keeper. He still has the drive to deliver supreme quality and has pride in his skills read more

Robert came to take care of a warrant issue, we had a window cloud up after 6 years, he replaced the glass, did a great job, cleaned up and had a great personality. Very good experience!! read more

Poor service after install I've been waiting for months for a simple hardware repair. I even paid for the visit to come and see what's wrong. No follow up. Buyer beware. read more

Max Guard Hurricane Windows - Windows Installation Near Me - West Palm Beach, Florida

So, to update my post, I had to hire another company to replace my Maxguard windows that were not only the wrong size but when they pulled them off there was actually paper towels stuffed in between the window and wall! I really want half my money back! read more

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Beware doing business with Max Guard Hurricane Windows. I had a terrible experience with Max Guard. After signing a contract in April, and paying the 50% they refused to proceed with the job of replacing our sliding glass doors, unless we paid an additional 25% ($5000) above the agreed price. This bait and switch tactic is unprofessional and unethical. They have my deposit, leaving me frustrated and out of pocket. I strongly advise against working with this company, with poor communication and shade business practices. Look elsewhere for reliable door and window installation. read more

Robert did an excellent job on a warranty service visit diagnosing the problems with our door that were caused at time of installation and ordering new parts to fix everything. read more

Disappointed in the service of this company. Ordered windows for my home on Jan. 6,2025. Installation was started March 12, 2025 & still not finished. No one in company can give me an answer as to when the rest of the work will be done. And on top of that, I've already paid them $9468.00. I'm 80 yrs. old & getting really upset. ACM read more

Cover and move your own stuff. Fitted sheets and towels work well. It's windy here. They are eager to please and the work is as good as it probably gets. It's a tough business and these guys are in it to win it. Communication is key. Speak up and they will respond. However, 3 screens were either damaged or not in the shipment, so they had to come back. When they did, it was at 7 pm and they apologized for having to pressure us for some money we had withheld. A window spring is still missing and we will negotiate with them to receive the entire shipment before we settle the bill. Stay tuned. Also, I am unable to remove stars on Yelp. We were pressured to give them 5 stars and it is no longer my rating. Not for the window parts, but for coming to my home during dinner and demanding money. read more

I made a mistake by not checking the reviews before calling this company, but I think I'm still on time since I didn't give any deposit and haven't paid anything yet. I hired them for window and door installation back in April. After almost two months with no updates, I called them and the woman who answered just told me they still don't have the product and don't know exactly when it will be available. What a disaster of a business, no wonder they have such a bad reputation. Now I see why all these negative comments are here--time to look somewhere else. read more

Nick and Branton finished the install today. Both were professional, timely and courteous. Highly recommend.

from start to finish great job by all involved. From the sales rep - workers on site - to the minor punch list items and timely follow up by Chris to make sure everything was perfect, it was an excellent customer experience. I can't forget the excellent customer service from Eileen who was very responsive to questions and scheduling every step of the way. I would recommend Max Guard for impact windows and doors. read more

Max Guard was nothing short of perfect. From our initial sales consult with Lucas, Eileen in the office overseeing ordering, permits and schedling to Luis and his team of professional installers, it was true precision. The quality of our hurricane-impact windows and double doors is outstanding. Highly recommend Max Guard for your peace of mind and investment quality. They all go beyond the extra mile to ensure their customer is pleased. read more

Sales and office staff are terrible. Multiple times given misinformation or just no updates at all. More expensive than other companies for worst service. The window installers were fine. read more

We had a whole house of 35 impact windows and 3 sets of sliders installed. They did a phenomenal job and were installed in just under 3 days. The quality of the window construction is better than the rest. A bit more expensive, but if you want your house to hold up in a 200mph wind scenario, it's worth it. Think Maria in Puerto Rico a few years ago. Also, burglars couldn't get in even if they tried to axe down the windows! read more

Peter represented himself very well and was a pleasure to speak to. No hassles, just honest service!

Beware of the company!, Max Guard windows were scheduled for installation in Nov 2020 with a$50,000 deposit, install started in Feb 2021 due to delivery issues. The installation started out great, with friendly workers, but ended up horrible after weeks of sloppy installation and sliding doors not fitted correctly. My house was so covered in the dust for more than two weeks that my guest had to move out due to breathing problems. The A/ C filters were completely blocked. I wrote a 2-page list of things to be addressed but for the most part, was ignored. Repairs were done slowly, intermittently, and mostly substandard with the second serviceman having to do what the first did wrong, a demand for payment in full was demanded each time. SOME OF THE ISSUES: Exterior doors installed and damaged: shower door installed with clear glass-they replaced it after a year but the lock has never worked- I can't open the door and am still waiting for it to be fixed: slider doors installed too loose and A/C loss is so bad that my electric bills are much higher than before: frogs, lizards, and salamanders come in thru the gaps, pressure cleaning water comes in thru the tracks: Door latches are hard to operate except for one of the six doors. One door gap was fixed but now the door doesn't operate smoothly,; my expensive shade was damaged during the repair, the exterior was horribly finished, then they refinished and still is not done professionally with stucco but a metal band that is out of character and crooked. One repair was done on the outside with a wooden baseboard that warped and should never be used; Installer tried to use pine studs to frame the sliders instead of pressure-treated wood. I stopped them and got pressure-treated wood myself for them to use but am not sure they did as they had to tear out what was already done wrong and I had to go to work. Beware as the contract says: not when the job is done; but, when the inspection is completed by the building inspector, payment in full is due regardless of all kinds of issues. My job never would have passed inspection, was not complete or correct yet they insisted on payment in full and said the rest would be completed as warranty work. The inspection was bogus as the inspector never came thru the inside or outside of the house but signed off from the distance of my barn where the installer was waiting for him. I recently discovered that because of COVID they could have the installer just meet the inspector. It has been two years since the job started and a year since the inspection.I held back $5,000 out of a $105,000 job and was threatened that they would not make corrections or finish unless I paid the balance in advance. Maxguard would not make things right or replace the doors unless I paid them first. I paid $2500 when they replaced the damaged doors, and held back $2500 to be paid when all was done. I'm still waiting and praying they will make the sliding doors right and have my locks working. I don't mind paying the balance, I just want a job that is complete. I feel abused and taken advantage of due to COVID, my age, and being single. I am in my 70s, I am frightened that my house has been damaged beyond my ability to repair, and my anxiety is overwhelming. I have been threatened with a lawsuit and lien if I do not pay even though things are not correctly done. It takes months to get them to come and do a single thing, they harass me each time for the balance even though they don't finish and don't return for weeks. None of the locks they put on my doors work correctly. It would cost me more than what I am withholding to make the needed adjustments and repairs. I am hoping by posting this they will do what is right and treat me and others as valued customers. At least others may be able to avoid such a never-ending nightmare. I could include more photos and horrors but surely this is enough to justify a complaint. read more

Max Guard Hurricane Windows - Hugh Gap on edge of door I had to insist was filled. This is how they did it - Windows Installation Near Me - West Palm Beach, Florida

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I had 18 impact windows and a sliding glass door installed with Maxguard. They did an awesome job and were able to install all the windows and door in one day. They came back the next day for the final inspection and installed all the coping. The windows are high quality and would highly recommend Maxguard if you are looking to install hurricane windows. Aaron our salesman was very helpful and professional. Everybody we dealt with was extremely nice. We signed the contract and in six weeks our windows were installed as promised! read more

PBC LT resident seeking hurricane impact windows on custom home. Max Guard advertises well but horrible comes to follow up. Tired of run around. Weekly my home is bombarded with Max Guard US mail flyers telling them how how great they are. My neighbors and friends they too are disgusted. Their prices I've found often are higher than competitors. Be careful. Do your research and go elsewhere. Licensed & experienced in housing field. Also corp. mgt. exp. Especially you seniors be careful. I've caught them in lie. read more

Started install in November. Still waiting for parts For three windows. maxguard got their money and they haven't made an attempt to make it right since. Co owner, Peter, even came out. Said he would make it right. That was two months ago. they left two rather large holes on both sides of the inside of our front door for us to fix. This is after the wrong front door showed up, French doors installed backwards, one French door didn't lock correctly, months and months of repairs, new ultra lifts, lift assists, and we are still waiting for parts for three windows. No attempt to fix the holes by the front door. I am so discouraged by the whole process, very dissatisfied with Maxguard. On top of all of the above, installers left and dumped their garbage in the yard for us to clean up. Also, I told the owner that I was not signing the paperwork until it's all done. Peter's response "you can't expect perfection and you have to honor the contract since inspection passed". Peter also said that he has won all the cases that went to court. Since we financed through Ygreene we really didn't have much if a choice but to sign off and hope that Maxguard would make it all right. Well, they didn't. read more

"We only deal with homeowners not with property management companies," says David their phone support.

The installation team was great, very clean and professional. The installation was done in a timely manner once the merchandise was received. The product took longer than quoted though. The inspection was done right after completion. He was very thorough, inspected inside and outside. We love our new windows!!!! read more

Update: After posting my initial review in December, Max Guard acknowledged their error and repaired the interior wall damage at no (extra) charge. Thank you, Max Guard. I have increased my rating from 1-star to 2-stars. read more

Beware of this company. There is no white glove treatment of your house or property. They hire unskilled and unqualified installers. There is not one thing that was done right. Installers are not qualified to do any finish work, drywall or stucco. Stucco had to be re-done on our three french doors. Sanded off the 3D effect and re-stucco. All the drywall work around windows had to be re-done. Finish work on inside door trim had to be re-done. Be very aware of hiring this company. Still waiting for entry door trim, 4th time. They did not order proper trim from manufacture, instead someone tried to pass off Home Depot trim that they painted to try to match door. Deceptive and dishonest. read more

The sales rep, came to our home, today to give us an estimate. After looking at our options, the salesman was very arrogant and pushy for us to commit to a sale NOW, we told him we had some other companies we wanted to look at. He actually had the nerve to say, if we wouldn't commit today, he would not come back again. The statement of not coming back, I can guarantee! read more

Contacted Max Guard and disappointed with customer service. Their advertising is over the top but not only are their prices higher but they don't follow up. High pressure and want to seal the deal immediately. I am a housewife and had a series of questions and felt u comfortable with the aggressive sales pitch. read more

We ordered our windows in August. They were installed in December after we were told it would only take 6 - 8 weeks. So.... TWENTY SEVEN WEEKS LATER!!!! they have NOT YET PASSED inspection! The windows from the MANUFACTURER are nice (we also have one issue about that as the coating is peeling off of them) The sales, installation and follow up have been terrible! We have given Max Guard MORE THAN ENOUGH time to take care of these problems! They have been very nice and cordial but I didn't spend $23,000.00 to make friends! I regret not going with the other company I had in the running... more to follow......SHWINCO! Do you see these reviews?! read more

We got several quote for hurricane windows and doors, max guard was the most expensive, however we went with them anyway figuring they were a quality shop. The workers could not community in English, they scratched my floors , got caulk on my furniture and bed pillows. No response on that to date regarding those issues. The door was not installed right and therefore not level, they tried to "fix" it. Made a bigger mess and had to get manufacture to give them a new The workman ship was very poor, operation manager said he was going to fire the guys that did the installation. Them why are you sending them to my house? The finish work is very poor can't even measure right! I had to point out issues and tell them what to clean and what drywall repair needed fixed. I sent pictures of their finished work so they could see there results and asked for a call from management. Nothing once they got there money they were done! Run DO NOT USE. read more

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Don't waste your money with these guys who don't care at all about your home! It all seemed great up front, even got over 50% off (which brought the price to what it should be in the first place, hah). Windows were okay but have some bent frame pieces and aren't nearly as nice as the ones in the showroom. Doors came with all wrong and mis-matched hardware, and 11 months later it's still not resolved. My exterior doors don't operate properly and despite a half dozen "fixes" from MaxGuard, they still require two hands to lock because they don't line up. One tech bolted the door using a zip tie, so these guys are real classy. The door company rep from Advisar Doors came out and said all the doors were not up to standard and would be replaced. He even criticized MaxGuard's install of the sliders and windows. Then after a few weeks of crickets, he ignored my attempts to reach him and MaxGuard claims he never said that. Besides that, during the install they broke a marble window sill and damaged several of my walls, inside and out. I just want my doors to work properly and have the hardware I ordered. MaxGuard just keeps giving me lip service and does not care about doing what they were paid to do. Stay away from MaxGuard! read more

I cannot even give a one star to this business , they are unethical, not accountable for anything but very quick at taking the money from your hands. These people promised to have my windows finished 2 months ago and I still have missing windows and some of them were installed with the glass broken. They take 90% of the money the day they show up to install the first window and then they disappear. I am contacting the BBB and my lawyer. This has been a total nightmare. If you respect yourself, DO NOT USE MAXGUARD. read more

Made an appointment and they never showed up and when I called them they said they tried to call me, but my cell phone was busy, then they said they left a message; which one is it? No one else has a issue contacting me! If they do this to me now, what excuses would they give me if they replaced my windows and door? read more

I'm a "High End Landscaper in Palm Beach. I deal with many companies on a weekly basis for my accounts on PBI. I seen & heard all the excuses from many. That is why for work on my own property- I'm even "double dog vetting" all companies looking to work on my house! After looking into several window companies & products offered. I chose to go with MaxGaurd. It was the best decision I've made since buying my home 18 years ago. I had 34 windows replaced, (2) 8' double sliding doors, a Advisar single Hurrician door & (2) double Advisar entry doors. Needless to say it was a huge job. If anything could have gone wrong on my job, you would think it sure would have! But, it didn't! The experts from day one, starting with the guy who came out to do all the measurements, to the person who put the order together, the person who quality controlled my order/delivery, the office staff that organized the the install all the way to the installers! The installers, those guys are one point! They went way above what the standards are to put my windows in. They left my house clean & my yard too!It was a huge job and they came in on schedule! I'm so glad that I went with MaxGaurd. My next door neighbor started having his windows replaced with another company before I even started my search and his downstairs windows still where not done by the time MaxGaurd had finished my total job!! That tells you "Buyer Beware!" Go with a company that can do the work like they say and stands behind the product the sell! I can't say enough about this company, I highly-highly recommend them! read more

Max Guard - West Palm Beach, installed my windows just weeks before Irma. Ron and staff were easy to work with, friendly and patient answering all my questions, and believe me, I had a lot of them. Staci were very professional and caring and her follow-up was superior. The installers were awesome, leaving my house spotless. This company is the best! We can recommend them with 100% confidence. Thank you Max Guard. Love my new windows! read more

We are very happy with our new hurricane windows! Brian and Noilan did an outstanding job with the installation. Great attention to detail and making everything work correctly. The windows look so much better than my 45 year old jalousies! Thank you Max Guard! read more

The quality of Maxguard Impact Windows is the Rolls Royce of Impact windows. We did our entire house (50 windows) and the installation was great. We did have some issues but the Sales Rep was amazing and most importantly the in house Team of Laura and Miguel really made EVERYTHING happen. Laura really went out of her way to make me happy - worth her weight in gold. And Miguel is a fantastic Manager who took care of all issues. Great Team and very responsible and professional!! Lifetime Guarantee! read more

We had all the windows and doors in our home replaced by Max Guard. We are very pleased with the product. We have already seen our power bills decline and outside noise is all but eliminated. As for installation, Ron and Doug are true professionals who went out of their way to accommodate our schedule and did everything they could to make sure we were completely satisfied! We highly recommend Max Guard Hurricane Windows! read more

Save yourself the headache and go with a different company for hurricane windows and doors! Max Guard is absolutely horrible!! We ordered 4 exterior doors, and ALL the doors have been replaced 3-4 times because their contractors ruined them putting them in. It's been SO frustrating. Maxguard also lied to us about having the licensure to enclose our patio with windows and doors. After lying to us that the project manager was being overseen by a GC, they in fact didn't have a GC at all on the project and the job had to be demoed and started again WITH a GC. We are going on 2 years of work being done and redone by them and they still don't have it right, or done. They've been reported to the state, and the city is watching them closely. If you don't know anything about installation or construction, they WILL take advantage of you. Don't let these clowns in your home! Their turnover rate for all the employees and contractors in this company is faster than a Chik-fil-a drive through. No one wants to work for them with all the headaches they create because of their negligence. Every time they get a new hire it starts the process all over again- walk through, empty promises, more waiting. You've been warned! Don't trust this company! read more

I couldn't be happier. They replaced my 31 year old single hung old ugly nasty windows. What a difference. The install crew showed up on Tuesday and finished it up on Wednesday. Doug measured these himself and they looked like they grew there. The crew were super polite and courteous. I would definitely recommend these guys. I used the Pace financing so there was no money down and they add the monthly payment to your property tax bill. I won't be boarding up again! Great job guys! Thanks read more

I had my sliding glass door replaced everything was going good until the handle broke I have been trying to contact the company for over a week and keep getting the runaround. The door has been broken for over a month and I still have no results. Abby will either not return my calls or ignores my calls. I will no longer be dealing with this company after my door is fixed if it ever gets fixed. read more

Very responsive and responsible every step of the way. The actual installers are very respectful, nice and do a very clean job. I would highly recommend this company. read more