Whoever owns this company should be completely embarassed by his customer service team as well as…read moreservice technicians. If you can even call them that. The team showed up at my condo this a.m. only five minutes before their two hour window closed. I had a pin prick size nick in my windshield. Over an hour later, the person who was sent ot fix my tiny glass crack, I revceive a call, however he speaks no English. All I can understand him say is tomorrow. I go downstairs and confront him about why tomorrow after an hour here? And then I look at my glass and the pin prick size nick in the glass has spread and is now a semi-circle with multiple layers of riples. I call the company and they interrupt me and all they can say is: "you have to replace your glass. It is not our responsibility if things go wrong." Chris who answers the phois nice enough on the front end when scheduling, but he takes absolutely no accountability. And the other Mexican man working there (name unknown) was down right rude, dismissive, laughed while talking to me and was talking to other people in the background while on the phonewith me. Longe story short, Charlie's Auto Glass showed up to fix a pin prick size nick in my window and left me with a huge shattered crack for which I now am going to have to replace an entire windshield. THere is a reason why your dealerships and other providers DO NOT refer Charlie's. They may schedule you quickly, but beware!!!!! The technician spoke absolutely ZERO English. He called his shop after I came down. Without saying a word or even trying to put me on the phone with an English peaking representatie, he got into the company van, windows up and drove away. That was it. This company came, they created problems, they left, and they take no responsibility. If I were in a third world country I would expect this kind of "don't care...not my problm " attitude. But we are in the United States of America. They wasted my TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I needed a front windshield replacement and they were able to get me in within a few hours. Simple…read moreand straight forward service.

Great service! The staff was nice and car was ready when they promised. Would recommend to others.read more

Went in for rear windshield replacement. The initial phone conversation with staff was pleasent…read moreand the price quoted was the price I paid for the installment. From the minute I walked in it was an A+ experience. Bravo to the owner and staff. Will definetlyt bring them my business and my familoy's business.

Needed to replace the windshield in my Mercedes and the dealership recommended Affordable. They…read moreworked it out with the insurance company and the work was done very quickly and cleanly. They switched over every single sticker - even the Sunpass transponder! - to the new part and everything seems fine. Recommend highly.

Very professionally run operation. I called them after waiting all morning for safelight auto glass…read moreto come to my home and then not showing up for the scheduled appointment. Affordable Glass was on time and had my cracked windshield fixed in about an hour. Highly recommended over the large chain who doesn't seem to value customers time. Robby

Owners Roy and Tamera are running a "top-notched" company. I met Ignascio and Cindy, the windshield…read moreinstallers and the calibrator, Andy. They were all very professional, polite, kind, knew their craft, and answered all of my questions. Tamera made this whole experience painless and completed it in a timely manner. Again, thanks to you all.

perfect service! Tamara was amazing and saved me money when other places wanted to charge me for…read more"recalculating" my car. My car does that itself but everyone else wanted almost 1000.00 to do it. I will recommend them all day long!!!!

It was a pleasure to find this location. I had the windows on my wife's car at a different tint…read morecompany in West Palm and that was not a great experience - even for a five star rated business. I needed some tint re-worked on my truck, so I opted for Auto One. I was able to drop it off and let them take care of it while I went back to work. They were upfront with letting me know that due to the tint being computer cut they wouldn't be able to fulfill the request I had for the visor strip. After picking up my truck I saw they were indeed able to do the strip how I wanted. That was great to see! Thanks Kenny and team! It was pricey. But, sh*t what isn't expensive any more these days? Auto One is recommended by me!

AUTO ONE 452 S Congress Ave, West Palm Beach, fl. 33406-3022…read moreL. F Beatty BS MS MA CIT CISM Good morning to all who read this. Recently I was lucky enough to find a local merchant who was honest and did excellent work. I am referring of course to AUTO ONE window tinting and many other excellent add on specializations for cars and trucks. Ken was honest, straightforward and looks out for alternative possibilities when the normal request was made. The prices were more than fair and availability for what I needed was his primary concern. I can only say that not only did I save money and get an excellent add on to my car but it was within a timely manner and he seemed to care as much about my car as if it was his own. In closing I can only say that if you need anything related to window tinting, tow hitch or specialized station customization using Weather Tech products, this is the 1st and only number you should be calling. 561-689-0262

Good service, polite and prompt staff. In and out with no issues. Second time there unfortunately!read more

Very disappointing experience with Safelite…read more Safelite installed/repaired glass on my vehicle, and during the installation the rear-view mirror came off. I then had multiple follow-up appointments where the issue was still not properly fixed. One technician came out without the replacement glass and only re-glued the mirror, even though the repair did not appear sufficient. The mirror failed again the same day. Another technician came out and again did not have the replacement glass needed to complete the repair. A later appointment was scheduled, but the technician never showed up. After speaking with a supervisor and giving Safelite another opportunity to correct the problem, Safelite refused to complete the repair. At this point, I have been left with a defective repair, wasted appointments, and additional expenses. I expected Safelite to stand behind its work and warranty, but that has not been my experience.

Amazing job. He was on time and replaced my driver side mirror in less than 15 minutes! Great…read morePricing as well definitely recommend!

I called Nick at 10AM to fix my car window after someone had broken it. I had called a few other…read moreplaces before, all of whom said they couldn't fix my car today. He called me back about 10 minutes later with a very good price for what I had requested. He ordered the glass and came to me to install it, in a storm, by 3PM. My window is now fixed and he vacuumed all the glass out of the car as well. It was a great price and quick service, and if you need your glass replaced, definitely call Palm Beach Auto Glass!