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    8 years ago

    Excellent customer service and both orders arrived the day I placed them. I'd recommend Maxair to friends and family.

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    Arapahoe Kia

    Arapahoe Kia

    1.9
    (18 reviews)

    Beware of this dealership. Conned me into buying $2800 3rd party warranty for a pre-certified…read morevehicle that already came with a 10 yr transferable warranty. Crooks, keep reading... Before getting into the awful experience I endured with this dealership, let me just say that my experience with Joey Hammer and Ezell, sales consultants, was fantastic! Very professional, responsive, accommodating, and helpful. I appreciate the time they took in arranging the test drive. And when I finalized the deal the following day, they went out of their way to bring me the vehicle and explain all the bells and whistles. Two very stand up sales associates. If you absolutely have to do business with this dealership, I recommend requesting them in the future. Now for the awful part... Let's start with John, the manager. He was extremely rude and dismissive, very off-putting the way he spoke with my husband, who was merely trying to understand the rationale behind the trade in offer we received. Patronizing tone, awful interaction altogether. Why commit to the service industry if you're going to provide that kind of service? Disappointing experience to say the least, surprising from a well renowned brand like Kia. Now for the criminal part... Derek (Financing) sold me a certified pre-owned vehicle, advising me that the 10 year warranty was non-transferable. He then proceeded to sell me a 3rd party policy discounted from ~$4400 to ~$2800. My husband, who was out of town, was furious when he found out. Why? Because as it states on the Kia website, certified pre-owned vehicle warranties ARE TRANSFERABLE to the next owner. Do you know what that means? Arapahoe Kia is taking advantage of people, telling them lies and selling them 3rd party coverage on top of the coverage they already have. Can you imagine how many people they've conned and continue to con? The world is sad enough, you have to take advantage of hard working people too? My advice? Don't buy a car from this dealership. They're criminals. I look forward to calling the Better Business Bureau today.

    We were initially very excited to purchase a new Kia Telluride from this dealership as our family…read morecar (we are currently expecting). My husband has been talking about it constantly for the past few months. Extremely dissatisfied with the service we received at Arapahoe Kia. My husband ordered our new vehicle through them, and coordinated financing through our bank alongside Kia. Everything was confirmed and aligned over three times, following a conference call with Kia and our bank. My husband had been in constant communication with salesman, Jim M., who confirmed outside financing with his manager. After we arrived today (45 minute drive from our home), waited for our salesman, took the car on a test drive, signed all of the necessary papers, waited longer (as Jim kept leaving without communicating where he was going), and were excited and ready to leave in said car- the manager said they do not accept outside financing after it was communicated to us that this was approved several times prior. No other options than to finance through Kia at a higher rate than what our bank offers. Extremely bad business and overall communication. Complete waste of time - several months of back and forth discussion, approvals, and waiting with the expectation of driving away in our family car, only to be extremely disappointed. Would not recommend.

    Maxair - autopartssupplies - Updated July 2026

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