My sweaters were handled with care. Pricing is reasonable. Quality of work is very good.read more

Love them. Won't go anyplace else. Always reliable and my shirts come back perfect. Even the…read morealterations they did for me were perfect.

Very good employees, they follow directions and are prompt and helpful in washing any laundry you…read moredrop off for laundering. However, even though we bring our own hypoallergenic detergent, our comforters come back reeking of smelly detergent/fabric softener/dryer sheets and the smell lasts weeks (PSA to the world, clean laundry should not smell, use Dirty Labs unscented you only need a tiny amount it is actually quite economical, add a little oxygen bleach, pretreat stains with Ecos unscented dish detergent). Wool dryer balls. Fluff n fold needs to reserve a washer and dryer for employee use with no smelly detergent/softener/dryer sheets allowed. Also clean the washers periodically (Grab Green is excellent for this).

Worker was very helpful, but the place is just gross. I would hate to have to go there with kids…read more Dirty and hazardous. I hope at least the inside of the dryers, etc. were clean. Felt like I just needed to go home and shower after leaving that place. Also, just because it's gross does not mean it's cheap. It isn't.

My clothes were not pressed and cleaned properly. A…read morecomplete waste of money on s**t qualtiy service The tall guy serving at the billing counter thinks himself no more than kim jong un of the poors. He seems to run the business with arrogance and attitude as if he is running the white house. Boss - salesperson hammers this to his brain that "customer complaints is school book from which he learns and not argue"

Okay, Yelp, this is the 3rd time I've tried to leave this review SO PLEASE DON'T DELETE IT!!!…read more I'm trying to reward good service here! I don't usually write reviews unless service is either stellar or someone really angered me. This, fortunately, is one of those former times. I've been to this place two or three times over the years. The first time it was just for suit tailoring, nothing difficult. The suit came out great and I was very happy with it. The second time was after that same suit got horribly stained. I thought for sure I would have to replace it... I'll be damned if it didn't come back looking brand new. The third time, I brought my wife in. I had purchased her an expensive maxi dress that didn't quite fit her correctly. The gentleman behind the counter had her change into it and then began to clip areas until it hugged her figure just right. He took the time and answered all of her questions and then went so far as to reassure her that they could do anything they wanted her to do with the dress. Upon our return to pick it up after being tailored, it looked perfect on her. High marks for this experience. The last time, I brought a pair of pants in to be tailored. Well due to mitigating circumstances, I completely forgot about them. They must have been hanging there for about 2 months when I went in next to drop off some more clothing. To my surprise, he had those pants waiting there with the others when I came to pick them up. No extra storage charge or anything like that. I just paid for the dry cleaning. This is how businesses should work! My single regret is that we live far enough away now that I can't frequent this place as much as I'd like, but I'll still make the trek for tailoring service. I'm not bringing an expensive suit to just anyone.

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

Had a down comforter cleaned, service was very good and the comforter looks great! Location was…read morevery convenient and personnel are very friendly

First time customer to have a couple shirts and pants dry cleaned. Friendly local in-house service…read morelocated on route 30 next to Mel's Commonwealth Cafe. - $5.25/dress shirt - Dry Cleaning - Bring in 5, get 10% off! - Dry Cleaning - Bring in 10 or more, get 20% off! - Free pickup and delivery Wednesdays - alterations - rug cleaning - wedding gown preservation Designated parking for pickup/drop off plus regular parking

If I could leave more than 5 stars for Gem Cleaners, I would. The owners are so nice. My clothes…read moreare always cleaned quickly and professionally. They frequently run promotions like the recent $10 suit cleaning. This is the kind of establishment on which other dry cleaners should base their business practices. I will continue coming here for as long as I live in Massachusetts.

Wonderful Dry Cleaning - gets the stains out and nicely pressed. Haven't used their tailoring but…read moreintend to do so.

Our family has used this place for more than 7 years and Sheila has always delivered , reliably,…read moreand without any issues/concerns. They don't have any gimmicks, and not many coupons either, but seeing how they always have customers, I imagine others feel the same way and trust her for quality and dependability.

Been going here for 10 plus years. Never a problem and always get my dry cleaning and laundry on…read moretime.

The machines take card or coins which means I don't need to count quarters. The driers seem new as…read moreI didn't notice dents in the drum. The machines are relatively quiet. I just here someone's phone. There's AC and the place is clean. Some of the washers need service but there are enough.

Clean and functional.easy to use machines. Wasn't super crowded during my mid week visit.read more