My sweaters were handled with care. Pricing is reasonable. Quality of work is very good.read more

Love them. Won't go anyplace else. Always reliable and my shirts come back perfect. Even the…read morealterations they did for me were perfect.

Very good employees, they follow directions and are prompt and helpful in washing any laundry you…read moredrop off for laundering. However, even though we bring our own hypoallergenic detergent, our comforters come back reeking of smelly detergent/fabric softener/dryer sheets and the smell lasts weeks (PSA to the world, clean laundry should not smell, use Dirty Labs unscented you only need a tiny amount it is actually quite economical, add a little oxygen bleach, pretreat stains with Ecos unscented dish detergent). Wool dryer balls. Fluff n fold needs to reserve a washer and dryer for employee use with no smelly detergent/softener/dryer sheets allowed. Also clean the washers periodically (Grab Green is excellent for this).

Worker was very helpful, but the place is just gross. I would hate to have to go there with kids…read more Dirty and hazardous. I hope at least the inside of the dryers, etc. were clean. Felt like I just needed to go home and shower after leaving that place. Also, just because it's gross does not mean it's cheap. It isn't.

Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

Had a down comforter cleaned, service was very good and the comforter looks great! Location was…read morevery convenient and personnel are very friendly

First time customer to have a couple shirts and pants dry cleaned. Friendly local in-house service…read morelocated on route 30 next to Mel's Commonwealth Cafe. - $5.25/dress shirt - Dry Cleaning - Bring in 5, get 10% off! - Dry Cleaning - Bring in 10 or more, get 20% off! - Free pickup and delivery Wednesdays - alterations - rug cleaning - wedding gown preservation Designated parking for pickup/drop off plus regular parking

If I could leave more than 5 stars for Gem Cleaners, I would. The owners are so nice. My clothes…read moreare always cleaned quickly and professionally. They frequently run promotions like the recent $10 suit cleaning. This is the kind of establishment on which other dry cleaners should base their business practices. I will continue coming here for as long as I live in Massachusetts.

Wonderful Dry Cleaning - gets the stains out and nicely pressed. Haven't used their tailoring but…read moreintend to do so.

The owners are a wonderful and friendly couple and they charge reasonable prices. I have brought…read morepants and jeans that needed to be hemmed and waists taken in all the time. They all came out perfectly. There is once I brought in a trench coat with a two year old tea stain and they were able to make it like new again.

I have a very special 100% silk custom made gown I brought in for a cleaning and wanted it…read moreshortened an inch off the ground so I could wear flats. I brought it in on May 19th and told the seamstress I had a wedding to wear it to on June 20th. I specified I wanted the style kept the same, it had three layers of different lengths silk, I knew it was a complicated ask, but i thought we came to an understanding after talking through Google Translate. She assured me that it would be ready in time, but asked that I come back in on June 4th for a fitting. She told me $38 for cleaning and $100 for tailoring. I paid that day. I come back in June 4th, she said she was very busy and didn't have time to pin it yet, so to come back the following Wednesday. I come back then and all the layers were pinned the same length about four inches off the ground, she said it was too complicated to keep the original style she had to do same length all the way around. I kindly said never mind then, I will just suffer in heels, asked to please refund the tailoring and just to dry clean it. She told me the cleaning would be $48 (ten dollars higher than initially discussed) and to come back in one week (today june 17 -4 days before the wedding) to pick it up. I said fine, came back today, and she only refunded me $70, said she had to charge an additional $20 for the pinning!!! I was upset because she was unable to do What she had told me she could do. I would have never left my dress there for four weeks if i knew she couldnt do it. After inspecting the dress when I got home, I noticed slight tears, some staining, and where there was white spots now there are black spots. She told me when I picked it up "silk is very difficult", I told her 20 times when I was leaving it 100% real silk, the dress cost over $1k!! I'm so upset. This is my first bad review I've ever wrote a business. editing to add the chest area of the dress is damaged. it seems like she used chemicals for synthetic fibers instead of treating it as silk. Photos are attached.

Our family has used this place for more than 7 years and Sheila has always delivered , reliably,…read moreand without any issues/concerns. They don't have any gimmicks, and not many coupons either, but seeing how they always have customers, I imagine others feel the same way and trust her for quality and dependability.

Been going here for 10 plus years. Never a problem and always get my dry cleaning and laundry on…read moretime.

The machines take card or coins which means I don't need to count quarters. The driers seem new as…read moreI didn't notice dents in the drum. The machines are relatively quiet. I just here someone's phone. There's AC and the place is clean. Some of the washers need service but there are enough.

Clean and functional.easy to use machines. Wasn't super crowded during my mid week visit.read more