I had an excellent experience with Coggin Collision at The Avenues and specifically want to…read morerecognize Steve for truly outstanding customer service. I brought in my brand new 2025 Toyota Land Cruiser for a bumper repair/replacement, and as a woman handling this out-of-pocket repair on a $90,000 vehicle, I was understandably nervous about unnecessary repairs, damaged sensors, recalibration costs, and whether I was being taken advantage of. Steve completely changed that experience for me. From start to finish, he communicated every step of the process, sent me detailed pictures throughout the repair, showed me any damaged parts that actually needed replacement, and made sure I understood exactly what was happening with my vehicle at all times. That level of transparency is rare these days, and it immediately built trust and loyalty. I was especially concerned about the parking sensors and avoiding unnecessary recalibration costs, and they handled my vehicle with incredible care. Steve and the technician who worked on my Land Cruiser went above and beyond to make sure everything was done properly and professionally. I truly hope upper management recognizes Steve and the technician involved because this was hands-down one of the best body shop experiences I've ever had, and I'm slightly embarrassed to admit I've had quite a few over the years. ‍ Great communication, honesty, professionalism, and genuine customer care. That kind of work ethic deserves recognition! as a person who works in social media, I will definitely be posting about this experience for others to see, and in hopes that management and higher-ups take notice of excellent quality and customer service by their team!

This is the worst auto body shop I have ever dealt with. They attempted to use aftermarket parts…read morewhile billing my insurance company for OEM parts. The parts they installed did not fit properly, and the workmanship was poor, resulting in an unacceptable and unattractive appearance. Don't use them

Incredible staff. They helped me out when I could not figure out what was going wrong with my car…read more Got me in, fixed it up, and I was gone same day and I haven't had an issues since. For all your A/C and tire needs - go to Otto!

My sister's car has been in their shop since July 13 (actually since the 11th but that was the…read moreweekend). They keep saying they are waiting on a part but I have had no problem locating the part online. Today is August 31; that's 7 weeks and nothing has been done.

New ownership and name, quality service, products. Use to be…read moreFamous Tire and Automotive service

Good service, real certified mechanics who knows how to fix cars…read more Who knows how to work on cars.

My car was being serviced at the dealership for 3 years and they Had replaced my brakes it was…read moremaking a crazy sound I took it back 3 times every time it was something other than the brakes ? Kept saying I need new tires etc A friend recommended San Marco and Walter and Cindy I took it there it was my new brakes from dealer ! Walter and his team fixed it and have serviced my car for 2 years now Always 100 percent honest and transparent I leave always knowing that they treat you like family wanting you to leave knowing your car is safe and they care . Wish I had gone to them sooner .. if you want to trust your mechanic and his team give them a call

AutoZone said my girlfriends alternator was bad after replacing the battery under warranty,…read morecoincidentally in the same breath he offered to replace it for her for a fee. After taking it to San Marco Auto Repair they inspected and tested the alternator and battery and confirmed there was nothing wrong with either. I can't recommend them enough. Wally's honest which is hard to find nowadays and I won't take my car any where else!

I took my car here after getting scammed by Viking Auto Electric, everyone was very kind and they…read morediagnosed my issue within a day, quoted me a reasonable price and fixed the issue perfectly. I know where to take my car to now.

First time here. Needed to get a tire rotation and balance, new rotors and new brake pads. The…read moreprices are friendly and so is the service. As a female, I know it's hard to find a good place to get your car worked on without feeling like you are being taken advantage of ; and I definitely feel comfortable coming back here again. Ken and Joe were a huge help! If you go, ask for them.

Paid 140$ for a slightly used engine block to get cleaned, didn't get the service promised. The…read moreblock came back to me, a day later with 3 times as much rust and grime as when I dropped it off a day prior. It seems as if the block was left outside in the rain. They offered to "try and fix the problem" however I don't feel comfortable running the risk of sending it back just to come back to me worse than it is now. Along with that a refund was refused. Thank you tachyon automotive for the 1 1/2 drive and 140$ (not including gas) just to get bent over.

Having been a GM Ford a fleet manager and been an all-around mechanic. These guys definitely are…read morecut from the same cloth. Very good customer service. They work on high-end cool cars to the normal every day Joe cars so if the guys that have hot rods. Trust these guys. They work on cool collector cars. That tells me they are trustworthy

I got mixed feelings about this place. They helped me out a lot when it came to replace my engine…read morefor a 2015 VW Passat 1.8L but I had to find the engine and deliver it there. So really, all they did was the labor and it was less than $2K. Very affordable but. I got a fuel pump done recently and it was over $1,200 with them finding the parts and labor. Definitely overpriced. I got upset because the text message that the wife sent wasn't clear enough for me to know the final price was. After arguing with both the husband and the wife, I asked them to remove the parts. It took the husband less than 15 minutes to do it. I was being charged 3.6 hours at $145 an hour for a less than one hour job. YouTube has a step by step 30 minute video only one tool needed. Both of their responses were "we charge you for what we know not what we do". The husband doesn't even know English. I found all the parts for less than $350 on rockauto.com with guarantees and they were charging $440 parts for an Audi parts just because the cars come from the same maker. Only reason this isn't a one star is because the wife wasn't upset with me, even after I was rude. But they didn't even respect my car when they returned it.

Carolina lied to me saying that they would have my clutch installed and ready within 72 hours. She…read moretranslates for her husband (the mechanic) who doesn't speak english. Get an invoice before they do work, don't assume they are honest. They initially quoted me $750 and increased to $2,100 for additional repairs they pressured me to get without an invoice. They said the previous mechanic left bolts loose, etc. I had my previous mechanic come to EJ's to talk about the mistakes they found with his work. That's when my previous mechanic told me that they are liars & scammers. He was shocked that they gutted my car as it's unnecessary to remove the engine to replace the clutch. It's not necessary to remove my wheels to access the clutch. They also double-charged me for labor ($750 + $800) which they haven't broken down in the invoice. They've had my car for 2 weeks, gutted it, and let my car sit on the lot as they worked on other vehicles. I've been without transportation for 2 weeks. I'm paying car insurance for a vehicle that I haven't driven for 2 weeks. Every day they lie saying that my car will be ready by tomorrow. I assumed this place was trustworthy from the 5-star Google reviews. The labor time for my initially requested services to change the clutch is 3-6 hours. They said my engine had a major oil leak. They've added on more unnecessary repairs while keeping my car hostage. Their business isn't secured with a complete fence. I have severe anxiety that my rims or other car parts will be stolen. I have severe anxiety that my vehicle will not be repaired correctly by someone who only speaks spanish and may not even be certified. Every day that goes by that my car is not repaired, I panic. This is a Honda civic, they are easy cars to repair, they have several youtube videos on the clutch replacement steps for my model. I feel stupid for trusting this business. Scammers! Beware, they will ruin your $7,000 vehicle investment. I was just getting ready to sell it too. Having the clutch changed was my final issue before I sell it! Now i'm out $2,000, filing a BBB complaint, and will likely have to pay more money for someone else to fix their mistakes. Expensive lesson that I had to learn, but nobody deserves this.

Can you trust a snake? Smile in your face.. and rip you off. Not BBB... a small shop with…read more"hands-on" mechanics who have no training. They are sub-contracted with parts companies so that you cannot bring your own .. have to order from their parts companies. You don;t know the quality of what they are installing.

Mr. Johns is so helpful and accommodating takes care of his clients and follows up with great care…read moreto make sure all is running great! And if you're lucky enough to meet Mr. Santiago you would really be in for a treat! Very knowledgeable person and so eloquent and professional thank you and the team for taking care of my baby in its time of need my Toyota 4Runner with over 235k miles thanks you too!