Booking was easy and I felt the prices were reasonable. They also adjusted the moving window which…read moreI really appreciated. The movers were kind and got everything where it needed to be safely. Where I knock them down is my moving window ended at 2pm. At 215 I head heard nothing and I could not get ahold of anyone at the office (it was a Sunday). At 245 I had assumed they were no shows so I started moving things on my own. Around 315 I got a call they were on their way. A move earlier in the day delayed them and I respect this is a hard job but I would have liked communication of the delay.

The worst service I've ever had! They are unreachable after they move you!! We had lots of broken…read morestuff gave us an estimate and charged us twice as much! It was such a nightmare do not use these people. They are a scam. I am heartbroken at all my stuff they broke! We tried to reach out to them several times, but never did they pick up the phone or call us back. I've never loved to review before so to be clear. This is the black belt in West Omaha.

Luis p, Luis L, Oliver did a great job and we appreciate all they did!! It was a hot day and they…read morereally worked thru the heat. Everything was fine with no damages to lawn or house.

I was very disappointed by the service I received during my move. Two of the three members of the…read moremoving crew did a good job, a third was less motivated and left boxes in random rooms despite being clearly labeled. I had more miscellaneous scratches than expected on wooden floors and dinged the paint. But I would not have left a bad review based on that. When the crew arrived, they told me that they didn't have enough time to do my move because they had a seven hour move scheduled afterwards. I told them that I had described the situation to the estimator, saying that I could tell them the big items but simply had no idea how many boxes I would have. She suggested a number and gave me an hourly rate which I found acceptable, assuming that they would stay until the work was done at that hourly rate. Instead, I got 2/3 of my house moved. Some of that was my fault because I could've been more accurate if I had been finished packing when I made the appointment, but based on the shear number of rooms and large items I described the estimator could've done a much better job, or told me to call back as the moving day got closer so that I could update the estimate to assure enough time. Even if that, I would've gone back to the devil I knew too to finish the move. There were a few things that needed to be corrected from the move the prior weekend that I assumed they would do when they came back out, but when I called the next week to schedule the second move, the estimator he told me that he would charge for it in my current move despite the fact that it was work was left undone from the previous move. When I noted this, he said that they would've sent a crew out at no charge but they couldn't do it for free when they were sending new crew out. That was the final straw and I decided to use a different company.

***BEWARE*** Hired MMS on Feb 27, 2023 for a move and paid a…read more$300 deposit the same day. They were to arrive on March 5 at 11am. At 1240 I sent a text that they were over 1.5 hours late with no contact At 2:11 I asked for a refund as we still had not contact and wouldn't need them any longer There were several attempts at calling as well, at approx 3pm I received a call from them that there was a problem with their last move and "the police had his phone" and he promised to refund 3/5 4:40pm asked why I hadn't seen the refund yet 3/6 9:30 PM asked why I hadn't seen the refund yet 3/7 They replied that they were in North Dakota and would refund that afternoon 3/8 requested the refund again Yesterday asked again and still no refund, and no communication. July 3, 2023 still no response and no refund. Just stole money and no regard for their customers.

7/6/19...TOTAL WORK TIME: 1 HOUR 15 MINUTES= $240. Movers were 9 minutes late, took a "smoke break…read more(6 minutes)" less than an hour after they arrived, they left 30 minutes early & I still paid full price AND tipped them $20!!! I did NOT EXPECT TO STILL BE DEALING WITH THIS A WEEK LATER!! My main problem is with the owner, he is uncooperative and unprofessional. Movers damaged my furniture and I caught them when they did it... I CALLED THEM DOWN, ALSO! Ken (owner) told me he would send a form to fill out, he did not. He insulted me and told me, "they said your furniture was not in all that great of shape in the first place". 7/12/19 4:14 pm I have been calling over a 5 day span (4 TIMES RECORDED) and waiting for an insurance claim form. Today I called and said I was upset with this situation. 7/12/19 4:43 pm Ken (owner, Manager, president, whoever) called and yelled at me for 8 minutes and 30 seconds, about leaving this review. He said his lawyer was pissed and I would be getting paperwork about defaming him. He was also making excuses for the movers being in 100 plus temperatures that day. According to Accu Weather, the high was 84 that day. He said he would call me tomorrow morning (7/13/19) "when he cools down", that he had been mad since he read my review. Mobile phone was on speaker phone and I do have a witness. 7/13/19. 11:34 am I HAD TO CALL AND LEAVE KEN A MESSAGE BECAUSE, AS USUAL, NO CALL FROM HIM. He did call (11:42am 7/13/2019)and tell me he was sending the insurance claim form. 7/13/19 12:42 PM recieved instructions on how to proceed with 1st step. INSURANCE CLAIM IS THE 6TH STEP, so I may be dealing with this for another 2 months. I Sent photos of furniture and building damage, as requested.

They were so good! Outstanding work ethic, prompt, and very careful not to mark up walls. Did not…read morecomplain at all and were very respectful nice!

YOU BETTER BUDGET MUCH MORE The owner is real slick. Upon…read moreinquiring about a move, Nick McDonald comes off friendly and continuously says he has the best prices. His original guesstimate based on real numbers provided by me: about 10 items like couch, queen bed, bureau, coffee table, 2 bar stools, a small desk, coffee table, rug and 12-14 boxes. Then I emailed and said 2 couches because my daughter was given one for her new place. Nick's guesstimate was $245. ( see attached) I thought jeez that's not alot so no problem with an extra 10% weekend fee. Nick was very aware, per our discussion, about long hallway and walk to loading zone at first apartment. Loading zone and easy access at new apartment with reserved elevator. It took Kennedy and Jonathan over 3 hrs to load items onto truck. They had to do probably 6 more trips to load due to only having a dolly each. No flatbed. Kennedy and Jonathan moved mattress and heavy couch on a dolly. I was surprised an experienced and allegedly best moving company per pompous and rude owner, Nick, didn't provide a single flat bed. I would not have used this company if I knew owner provided only 2 dollys. It's unrealistic to move apartments and homes without flatbeds. The longer it takes benefits Nick 's bottom line. One flatbed could have moved 12 boxes with one trip. The dolly handled 4 boxes and increased the number of trips. Flatbed could have moved everything else in 2 trips. Instead of loading 10+ boxes on a flatbed these guys could only load 4 on each dolly making numerous trips. I've never seen a mattress being moved on a dolly. Pretty difficult to balance it moving down hallways. So the move became over 800.00, 3+ hrs to load at first site and 2 at new apt. (see attached) Nick also didn't send contract prior to move. He had the mover bring it and do the unpleasant job of informing you that you must sign understanding that if Budget Moving damages any items you will be paid a whopping 30 cents per pound - I stand corrected from pre edit, However, per lb is worse than per dollar. So your antique lamp worth $1000 gets damaged. 30 cents per lb is about $1.80. A contract presented at the time of moving when you've made plans is putting the customer "under the gun" so to speak. I consider this in legalese, "signing a contract under duress."When I asked Nick about the 3% merchant charge that he never mentioned, I couldn't get a word in, he was beyond defensive and was probably the rudest person I've ever experienced. A know it all, braggart and beyond rude. I told him he did not mention this charge and if I'd known, I would have brought cash, so i'm not paying it. He kept rambling about his 5 star reviews and his experience. Blah, blah, blah. Well, his overall rating is 3 on most review sites. With all his experience and business acumen, one would assume he could provide you with a close guesstimate instead of your cost being nearly 3x his "quote." Reminds me of the old bait and switch tactic. He then rambled on that he has top reviews and I responded, " Not anymore." Nick responded, "I doubt your negative review will affect my business. " I responded. "We'll see." This is an honest and factual review. See attached his guesstimate with so many caveats; it can rise or fall depending on traffic, weight of boxes, number of items, distance moving to load truck. Then see final charges. The only positive was that our movers were excellent. Kennedy and Jonathon were professional, friendly, polite and very hard working. Not sure how they can work for anyone as unprofessional and rude as Nick. Thank you Kennedy and Jonathan. You were a pleasure. Given Nick McDonald's response below, I have posted below a text he sent to a customer who also wrote a negative review. There's others even worse. He attacks anyone who posts anything negative. Basically harassing reviewers which is against policy for good reason.

Quick to schedule . Excellent service on a 3 story move . Made a tough situation as easy as it…read morecould be and for a fair price .

The crew really hustled and was cheerful, and what I appreciated most was that they were very…read morecareful about not banging doorways and walls, and they were willing to rework placement of furniture per my direction after it was already placed initially. They also were smart with suggestions for best placement based on function, e.g., rotating the sectional so it could fit and identifying where the powered recliners would get most use, etc. I took away one star because I didn't appreciate having to pay for their round trip travel and gas when I already was paying for a multi-hour move job, and the fact they had individual crew members leave early with no advance notice to me.

In response to the company's reply, several statements are simply false…read more The move was scheduled for late May because I was explicitly told by Julie that it would be cheaper if I moved before the busier summer months. I was told that even waiting a few more days would increase the cost. Holiday pricing was never framed as a premium issue to justify subpar staffing or service. I also never rescheduled the packing at the last minute, nor did I delay the crew because my home "was not ready." I did not need extra time to clean, and I did not prevent the crew from working efficiently. I have no idea where this claim is coming from, and it is not accurate. More importantly, none of the core issues raised in my review were meaningfully addressed: the decision to send one person to pack a three-bedroom, two-bath home; the lack of oversight; the dismissive and condescending communication; and the clear conflict of interest in supervision (the "supervisor" being the manager's wife). Those were management choices, not client-caused problems. I did not file a formal claim for every broken or missing item because I had already spent an extraordinary amount of time dealing with this company during an extremely stressful move and home sale. Choosing not to prolong that experience does not invalidate the condition in which my belongings were packed and delivered. Finally, the response itself is telling. The company was fully aware that my belongings were being delivered directly into storage--where liability is conveniently limited--and the packing quality reflected that reality. Poor labeling, careless packing, and insufficient protection of fragile and valuable items were evident immediately upon unpacking. I stand by my review. The attempt to rewrite what happened only reinforces my experience. Do not use this company.

Kelly and Amy packed us for our military PCS and I couldn't be more thrilled with the speed,…read morequality, and service they provided. We've had multiple military moves and this was by FAR the least stressful and quickest, most organized pack out of our career. Absolutely recommend them!

We had an excellent experience with 10 Men Movers! From our very first point of contact through…read moremoving day, everything was organized and seamless. They truly are experts at what they do. Jaron, the manager/owner, communicates clearly and makes sure you're well taken care of. Highly recommend this company. I'd absolutely use them again for our next move!

These guys don't mess around...Great bunch of guys. the had the piano into my house before i could…read moreget in there. Highest possible rating.

Absolutely unacceptable experience. I would strongly advise anyone considering this company to look…read moreelsewhere. We just opened our moving truck and almost everything is broken. Not only was the furniture damaged, but many of our items were not wrapped or protected at all. From the start, the packing job looked careless. Boxes were stacked without regard to weight, items were wobbling in the truck, and furniture that we specifically pointed out as expensive or fragile was left unwrapped. I even climbed into the truck myself and could clearly see that it was not packed properly. One of the movers (I believe his name was Rusty) appeared to be brand new and repeatedly dropped boxes while loading. At one point clothing items were literally scattered across the yard because he dropped them coming down the ramp. It was incredibly frustrating to watch. There were two other movers -- I think their names were Quintin and Axel. Only one of them was polite and apologetic. The other was extremely dismissive and arrogant. Every time my mom or I raised concerns about wrapping furniture or packing items more securely, he brushed us off and repeatedly reassured us that he had been doing this for 11 years and that everything was fine. We even labeled the boxes ''Fragile" or "Nothing on Top"- as pictured below. Clearly, it was not. Despite our multiple requests to properly wrap furniture and secure fragile items, those requests were ignored. Now we're left unpacking a truck full of damaged belongings that could have easily been prevented with basic care and professionalism. This experience was careless, frustrating, and incredibly disappointing. When you trust a company with your home and belongings, you expect at the very least that they will handle them with care. That did not happen here. I would not recommend this company to anyone. PLEASE LOOK ELSEWHERE.

We are giving them a 2 star as people tend not to read 1 star or 5 stars…read more We previously used T2 Movers in 2024 of October and could not have been more happier with the service. So when it came to our move in October 2025 we stayed with them. First of all, when we called for a quote to move to our new house, we specifically said that we needed several large items disassembled at our old home and assemble at our new home. They confirmed that could do the job. My husband also sent pictures of our large furniture items so they could visually see the items we had. They "disassembled" our air hockey table incorrectly as they did not take out the bolts. One leg on the air table was broken when we went to set it up. Secondly, they did not have the proper tools to disassemble our treadmill. So they did not take our treadmill from the house. One of the gentleman said to my husband "I wish I would have brought my own tools." When they completed the move, the mover asked to use my husband's phone to close it out as it would be quicker. He immediately hit 5 stars and handed the phone back to my husband. I had to call back to ask if they were going to come back to help us with the treadmill and if they now had the tool. I was then asked to buy the tool. One would think they would have the proper tools to complete the task. They did rectify the issue after I had to call them several times to come to the house and take the treadmill to our new home. We were told they don't work on some treadmills. During the estimating process, we sent pictures of the treadmill and the manual and was told it would be no problem. When we called about the air hockey table we were first told by Justin it was broken particle board so not covered. We sent pictures of the bolts that were not disassembled. Justin then changed his story to they only disassemble items so they're able to be moved safely. I asked how the parts were moved safely if they broke the leg. At that point Justin repeatedly began speaking over my husband and myself. I then complained that the mover set his own review at five stars. He stated we can go back and change it (implying that is their standard practice). We stated we would be changing our review and contacting the Better Business Bureau. Justin stated that sounded like extortion. To me, it sounds like someone almost learned a new word. It's not extortion to provide honest reviews and report failure to comply with the moving contract to the relevant consumer groups. We will never use their services again. I hope this review has anyone considering using this company to think twice. *please note the saying-the customer is always right (especially when the company ruined our air hockey table) does not apply to these folks! I think their staff is learning from their manager Justin and owner Ashley. Their staff should NOT "here let me help it will be quicker" and press the 5 stars on their tablet for their review after their job was finished. Justin told me that if "the stars were is wrong" then I needed to go into Google and change our starts that were chosen for us! LAUGHABLE

Hired 2 guys for a few hours to help unload a 26' U-haul. Booked through U-haul, company confirmed…read moresome particulars via text. Texted day of unloading that they would be about 15 mins late. They were only about 10. They sent 3 guys instead of 2 for no extra charge! Got the truck completed unloaded and into our home in just a couple hours - more than worth the few hundred bucks and the tip we gave them.

Hired through MovingHelp. Movers showed up without equipment and were not careful. Hurried,…read moredropped things, broke things, damaged hallway walls. All to pack a pod. When the pod arrived there was quite a bit of damage due to poor packing and handling. I had bought a couple dozen blankets to cover furniture. They were barely used. I had bought a mattress protector bag and showed it to their lead guy twice. He forgot to use it. Mattress arrived dirty from pod. Lightweight fragile boxes were placed under heavy boxes. A fragile painting box was jammed into a space too small. Wood furniture and painted furniture were placed wedged against each other, damaging both prices. Furniture with glass was not wrapped and more glass broke. Tried to contact owner and no response. Scammers at best.