I recently moved from Denver, CO and joined Charlotte Athletic Club primarily for the location and…read morewalkability to Uptown. From signup through cancellation, the experience was consistently poor. The signup process was unnecessarily difficult. You cannot sign up online or over the phone and must come in person. I arrived during hours I was told a manager would be present, only to find they had left early, requiring an additional visit to complete enrollment. The gym charges $150 per month per person, with additional costs for lockers, an extra month (extra $150) due on signup, and a facility improvement fee every six months. Despite the price, there is no coat rack or place to store even a jacket. Communication is "you must pay an extra amount for lockers each month" even though lockers are framed as an optional amenity. Charging for lockers in the first place is grubby. Every gym I've attended in the past includes them for free. Pool access is advertised. The pool is actually pool access passes included in membership to the Omni Hotel pool, we were told it was to be opened fall 2025, it has remained closed. This was communicated after signup. The equipment itself is fine, but there is no water bottle refill station, and the water available specifically says "don't fill your water bottle up". It's a gym. Who wants to use a small paper open top cup when working out. Bathrooms are often not clean. If you're coming in in the afternoon for workouts, the gym maintenance and cleaning happens then, so expect some vacuuming and hammering happening most days. But my primary issue is the staff experience relative to the price point. Front desk staff are often disengaged. A trainer instructed us to re rack weights that we didn't use. When we told him they were there before we used the machine he communicated "clean them up anyways". I rack weights when done using them. For $150 a month, if another gym member leaves weights behind, and this is noticed by the staff, I'd expect gym staff to care for the cleanup of other members weights left behind. And especially the first time, just unnecessarily hostile and unfriendly. There are many more similar interactions like this with staff. After I canceled my membership and requested my wife's remain active, a manager approached her requesting credit card information, the implication being "don't forget to pay" in a way that felt inappropriate. This is acceptable at a lower priced gym. Again, it's not what I expect at this price point. This is a premium priced gym with a good location and adequate equipment, but the service level does not match. I'm switching to another gym in the area.

Curious as to why there's a lack of transparency on the membership rates not posted in the website…read more Instead they want you to fill out a contact form.... And what about advertising "all classes included" however all of these indicate again, the lack of transparency that these class descriptions in RED are not... And it looks like the website is back online.

Long time member. They raised rates significantly without any changes/improvements to their…read morefacilities, and was not able to access the new facility without an even more expensive membership. Staff spends more time socializing than cleaning or assisting customers. Additions promised, but never delivered. They seem more interested in promoting their trainers on social media.

Great gym! Great people! This gym has everything that I need and it's quiet and well kept. The…read morestaff members are extremely polite and welcoming.

Favorite gym in Charlotte, great trainers, great workouts and dope environment, happy I was able to…read morefind this gym after leaving my gym in Greensboro, NC.

Fantastic gym with a lot to offer, they provide a one stop shop for all of your fitness needs. Very…read moreimpressed with this gym and most definitely will be returning my next trip to Charlotte!

Was looking for a morning workout, and found Core 24. The Day pay for the Gym was pretty…read moreaffordable, the lighting woke me up at 6am the Front desk was really accommodating and gave me a tour of the gym! But the first looks of it, it may look with an influencer type of gym but I didn't see any recording I just see people working hard and getting their morning workouts in

Rip off, building not completed. won't let you cancel unless you are there in person, poor service.read more

I told the manager Jesse about the unsanitary and unsafe conditions of the sauna over a week ago…read moreand he had an attitude and was dismissive saying he didn't have anything to do with that. He said he would pass it on to the person that is responsible but it's been over a week and it looks the same..also I read a similar post from 5 months ago so I guess they don't care. Spend your money elsewhere.

Sauna has looked like this for months but has gotten even worse over the last few weeks. This sauna…read moreshould be shut down until it is meeting standards. This is a public health concern. I believe this sauna has already gotten me sick once. I reported to management last week again and they have done nothing.

I love this place, it's super good for fitness and the pool is amazing! This is my favorite place…read moreto do exercise plus not only the gym and the pool they have games like tennis etc and it's so fun, my favorite for sundays

As you read this...Keep the fact that this facility is the most expensive gym membership…read moreanywhere...and especially Charlotte. Also this is meant to provide constructive feedback in hopes that management/area director and leadership at Lifetime read this- finally these are constant grievances of mine, others on this feed and I have been a member for more than 3 years. Additionally, I've experienced the brand new top shelf Lifetime in Cary NC...world of difference in service, equipment (of course new) , AND true spa like feel in the men's locker room...down to lockers have 'bumpers' on them so when they are shut they are quiet. 1. NOISE! Men's spa area is so loud I have to wear airbuds to escape the constant yammering of others in the steam and sauna. 2. Tired Equipment and in consistent amenities- I joined for the quality of equipment and mainly access to steam and dry sauna- Equipment is worn out...bikes, cable machines, benches, accessories for gym equipment in general need replacement. Machines sit dormant waiting for repair often...and Steam room is constantly inconsistent and temperatures in dry sauna are below recommended temps. Did I also mention how LOUD it is in the 'Quiet Area.' 3. Towel service is 1 STAR....and unacceptable. Last night and many days/nights the shelves in the locker area are bare with NO TOWELS....I literally had to walk the locker room to find a clean towel to dry off with. 4. Family Friendly. YES! It should be...but now that school/college is on summer break the gym experience is fraught with kids being kids.. from locker room to gym floors...absolute chaos... 5. Showers- The entire shower area is a mess a lot of the time, but especially last night....walk into a shower and someone left towels inside stall....No attendants cleaning up or restocking towels...counters full of water, etc. NOT A PREMIUM EXPERIENCE! I truly enjoy investing in my health and consider Lifetime a splurge in my budget....BUT I continually leave shaking my head at the level of service...quality...and inconsistency....even the 'simple things' from a staff person, like Have a good night...hope you had a nice workout. It would be nice to have persons on the floor assisting 'newbies' with workout tips or offering assistance in using the equipment.

This gym has amazing classes, friendly staff and great equipment. I would highly recommend this gym.read more

Based on the new parking vendor Metropolis Memberships now limits workouts to three hours. After…read morethree hour members will have to pay to park . Gym hours are posted at the front door... make me understand how members that drive and park are now limited to 3 hours to allow Metropolis to make a profit. Membership at the YMCA is not cheap. Members are not treated equally based on those that park and don't park. How can the Y now limit membership work out time???? We pay to use the facility at our leisure!!

What a great event. I loved doing something different. It was a 50 min full body workout. I love…read morethat MADabolic's flexible and fun interpretation of interval-driven strength training allows you an intense full body workout. As a Plus Size girl gym-timidation can be frustrating. I felt comfortable and empowered. Alex was great. He gave me great suggestions how to use what I learned at home. The venue is open and has a large breath of equipment to help you focus on training your core and specific muscles groups. I took a Momentum class that gradually builds in intensity. The Focus was on athleticism & endurance where the pace was 6 rotations (2 each at 70 - 80 - 90% off weights) on 6 different stations. Let's just say you can feel the burn! I also got adjust positions based on my flexibility and limitations. I like to give it 100% so I did change too much. It was such a great experience! I could see few monthly classes in my rotation. I really appreciate the private parking too. That's a huge plus for the area!

I came to MADabolic with Yelp! We had an amazing event. I really enjoyed the different stage…read moreworkouts. Everyone that works at MAD is extremely helpful and encouraging! If you are looking for a solid workout that challenges you and is already planned and different everyday then this is for you. I actually have been back twice since then! See you guys again soon! :)