It has been frustrating working with the corporation that owns Pinehurst Apartments…read more. In my household, we paid rent and media fee two days early (the only two things showing that we owed), bringing our account down to zero. Two days later, they posted another (optional) fee to our account..and instead of applying my payment to what I actually paid for in the first place, they took a portion and applied it to my optional fee, leaving me a "balance" on my rent and media fee which was paid for in the first place. Now, they have charged an extra $115 "late fee" (on a $14.95 optional charge) because they chose where they wanted to apply my payment to instead of what was actually paid for. One of us left a review, and the customer care team responded and told us to email them because they would like to resolve the issue. However, after reaching out to customer care a couple of times, they have ignored the emails and have not responded at all. Again, not showing they really care. Another reason I'm leaving a one star is the walls and ceilings are not very sound-resistant. We here our upstairs neighbors and their dog constantly.

Unless you like being exploited by a greedy corporation, I would not recommend living here…read more I paid my rent and media fee two days early (which were the two things showing on my account that I owed) and brought my account balance to zero. Then, two days later they posted another (optional) fee to my account. Instead of applying my payment to what I actually paid for in the first place (my rent and media fee), they took a portion and applied it to my optional fee, leaving me a "balance" on my rent and media fee, even though I directly paid for those in the first place. Now, I have been charged a $115 "late fee" (on a $14.95 optional charge) because they chose where they wanted to apply my payment to instead of applying it to what I actually paid for. I went and talked with the office about it, but they did not care and insisted I pay the ridiculous late charge even though I have been a faithful tenant who has never once been late on anything. Another reason I am giving a one star is the walls and ceilings are not very sound-resistant. We are constantly awoken at night because we hear our upstairs neighbor walking around in their apartment. It's a good location, but there are tons of other apartments to choose from.

I love living here. I've been here for almost 2 years and love it. My home is my oasis. Everyone…read morethat works here is amazing. Anytime I've had anything that hasn't been perfect they have been quick to act. I miss the community events they use to have each month but they aren't to blame. Hopefully they will come back some day.

One of the best apartments I have lived in…read more I lived here from August 2017 to April 2018. The leasing staff were very nice and I never had to worry about ordering large packages. The gym even had a free weight bar in it. I've never lived in an apartment with a gym where I could cancel my gym membership and just use the apartment's gym before I lived here. I'd recommend living here to anyone.

A small community with great location, garage parking, spacious floor plans, and pet friendly.read more

We have been renters for 1 year now and are coming up on our renewal. We are pleased with the…read moreproperty, and maintenance is great to work with. However, they raised rent on us in the midst of the coronavirus outbreak (I lost 10% of my income and my wife is now unemployed) they wouldn't work with us to maintain our same rent, and they wouldn't work with us to extend our lease beyond 12 months to 18 months. This is all while we have never been late on a payment and while they have units sitting vacant at our location. They are very professional but heartless. So I can't rank them too poorly (the place is awesome), but if you are looking for a human touch, look elsewhere.

Since the recent management change, living here has become a nightmare. While base rent may be…read morelisted at around $2,000, expect to pay closer to $2,550 each month after they tack on random fees--none of which they'll clearly explain or assist with. Service requests? Good luck. You'll have to follow up multiple times just to get a basic repair acknowledged, let alone completed. Management is totally unresponsive unless you chase them down, and even then, you're unlikely to get any real help. For example, my AC was broken in the middle of summer--during a major heatwave--and it took four full weeks to get fixed. Their "solution" in the meantime? A tiny mobile AC unit that didn't even come close to cooling the room. When I asked for help--maybe a rent adjustment or compensation--they told me, "By law, that's all we're required to provide." No discount, no apology, just a shrug and a "not our problem" attitude. This place is a joke. They squeeze every dollar they can from tenants while offering the bare minimum in return. Look elsewhere if you can.

Love The Morton. Management is fantastic--always friendly, approachable, and ready to go above and…read morebeyond to keep things running smoothly. The location is awesome, right near downtown If you're after a relaxed, inviting place to call home

Pros: - Lovely A+ home interiors & outside lounging areas…read more- Tons of court area amenities, fire pits & grills - Right next to TRAX - Well-maintained, beautiful pool & hottub area - Decent safety with plenty of FOB scanners and Vivent home security & front door cameras - Walking distance to mall, restaurants & grocery stores - Great apartment events & food gatherings - Non-stringent trash valet is neat - Awesome & quick home repair & crew - Nicer part of West Valley & by Police staion Cons: - Absurd contracts, contracts, contracts. Also specifically targets you for leaving reviews (good thing I wasn't a co-signer). READ EVERYTHING before signing & take note! - Typical West Valley residents. Loud neighbors (and dogs), constant thefts, plus trash, smoking and dog-pee stench in stairwell areas. Downright spooky at night - Office staff can get emotional & take things personally, lol! - Apartment cleanliness when moving in. Hair and stains could be found throughout drawers, around laundry machines and in bathrooms. Office was dishonest about how well they clean after tenants - They rely on not telling you about lease-ending notices to move out with tons of hidden move-out fees so you must be vigilant Lots of pros/cons in my review but a 4/5 stars instead of 3/5 is because I had such a great experience living there! I miss this place!

It's nice living here! the handicap accessible apartments are more spacious than previous locations…read moreI've been in. maintenance is also speedy and thorough.

I moved into these Apts in April 2012. This being my 6th month here and I love living here…read more Background: My job moved me out to Utah from Seattle. I have never previously been in this state before moving here. I did not have a lot of time to complete my move so instead of making a trip to visit SLC first I looked for apts online and narrowed my search to Riverwalk and "the other well know apt community around the corner in Midvale that shall remain nameless" I applied to both, however Ashley with Riverwalk was always available and always kept me up to date with my application and what was available. She was able to answer all my questions over the phone or through email. Much quicker than the other community. So due to the quick response time, and excellent customer service I picked this place over the other. I arrived in Utah on move-in day. It was on a Tuesday and I met Ashely, the maintenance man and the community manager. Ashley had my paperwork and keys already to go. I walked into my apt and fell in love!! It looks much nicer in person than the pictures available online. I LOVE the layout, the kitchen, spacious closet and separate laundry room! These apts are beautiful!!! Staff: I'm not one of those people that go to the office every other day, week or even month, matter a fact I've been there 3 times in the past 6 months and 2 of those times was just to pick up a package and the other was to pay rent. But every time I go they always greet me with a smile and they always remember who I am. Every time I have called they remember who I am and are always willing to help. I see the maintenance man often making his rounds and picking up trash and he is ALWAYS smiling and friendly. One time I wasn't able to pick a package up at the office and the manager offered to take it to my apt and leave it inside the door. Even though I declined; this stuck with me and made a HUGE positive impression! I have lived in 4 apts in three different states in the past 2 yrs and I have had the best hospitality here at Riverwalk. All in all I have NO complaints about this community. The community is quite. It's also very clean. I am VERY satisfied with my choice of making Riverwalk my home and would not and have not hesitated to recommend them to my friends!

LOVE this place! Moving from Iowa I was a little hesitant to sign for a place before seeing it…read more However they made the process seamless and stress free. Office and maintenance staff are super professional but also friendly. They will always go out of their way to help you out! The location is fantastic, especially if you are a dog owner! There is a park right off the back of the complex. The apartments themselves are beautiful and I am proud to invite people over to show them the place. I have a two bedroom and its very spacious! The tub is lovely too! I highly recommend Riverwalk Apartments to anyone looking for a place!

We have lived here for 5yrs & we really have had an easygoing rental experience! ‍…read more New community patio is nice, Luxor is handy, very clean common areas, pretty well maintained garage & Rick is always speedy to finish maintenance requests. Management has changed multiple times but they have always been pleasant & host good community events. Super convenient location too. You can walk to grocery stores, coffee, food & bars in no time! My only complaint is the courtyard noise can carry if your apt faces it & sometimes the hallway noise can be a lot. But overall not too bad noise wise.

I have lived at Cityscape Apartments since 2018, I can safely say that two problems became…read moreincreasingly bothersome after COVID: lack of people's courtesy and too friendly pet policy. The outcome? Tenants spit or smoke pot in the community areas. Washing pigeon poop off their balconies with the use of a hose. Messing up the clubroom and not cleaning up afterwards. Slamming apartment's front door so it sends the whole floor into turbulence. Hall carpets and stairs get periodically stained. Loud dog barking on the balcony and within apartments is OK, never mind the noise. Pet owners don't tame their charge, there have been cases of aggressive pet attacks on tenants. I found dog stains on the stairs, in the elevator and near my car, I saw some guys let their pets use the garage as a dog park. The management keeps sending notices, but nothing is done beyond. Tenants I know just don't bother complaining, it's no use. Sorry to see all this happening, it was a decent and safe place before. I am a dog owner myself, I say this without malice. Word of advice to the management, if these guys cannot train their dog properly to keep the place clean, quiet and safe for all, apartment living is not for them.

Alyssa Olsen is amazing at finding and securing packages. The staff are friendly and helpful…read morethroughout my stay here. I am currently in my second lease here and this is the best experience I have had within staying in apartment complexes.

-- Unprofessional management, punitive move-out practices…read more I would strongly discourage anyone from leasing at Camber in Salt Lake City or at any Greystar-managed property. The most alarming issue isn't maintenance delays or building quirks--it's the conduct and attitude of the leasing office. During my tenancy, the leasing office manager openly gossiped about tenants, discussing residents' personal lives and situations and complaints in a way that felt deeply unprofessional and inappropriate. As a renter, it seriously undermined any trust that concerns would be handled discreetly or fairly. The assistant manager demonstrated little to no customer service training and appeared to take satisfaction in finding reasons to charge tenants. Interactions felt adversarial rather than supportive, as though the goal was to catch residents in technicalities instead of resolving issues reasonably. This attitude becomes especially clear when you decide not to renew your lease. Once you signal you're moving out, the tone changes entirely. There is a noticeable effort to penalize departing tenants by adding move-out charges that most renters would reasonably consider basic wear and tear--including: * Small nail or screw holes from hanging shelves or photos * Minor wall marks consistent with normal occupancy * Routine apartment use that any reasonable landlord would expect Rather than treating these as standard wear, they are used as justification for inflated move-out costs, giving the impression that non-renewing tenants are viewed as revenue opportunities rather than former customers. None of the management were qualified or equipped to provide the care and service they promise when signing a lease for the price of the rent they charged. This is not a tenant-centered community. It's a corporate operation where policies are enforced selectively and changed to limit effort for staff, professionalism is lacking, and renters are treated as disposable once their lease term ends. If you're considering Camber or any Greystar property: * Be extremely cautious about move-out charges * Document everything obsessively * Do not assume good faith or reasonable discretion from management. I would not rent here again, and I would advise others to look elsewhere unless they're comfortable with hostile management practices and aggressive fee assessments.