I have nothing but praise for this hospital. My mother was treated with empathy, compassion, and…read morerespect throughout her entire stay. From the Emergency Room to the ICU, the level of care was truly outstanding. On behalf of the Hicks family, we extend our deepest gratitude and thank you from the bottom of our hearts.

Worst hospital ever! Seems like anyone could work here. I…read morecame here once, they had 20 patients for 1 nurse. Incompetent doctors who can't read radiology reports. Stay away

saved my life. !! I am and was treated like royalty throughout the entire KECK system through life…read morechanging events. Followups informative and real KECK cancer center fantastic. KECK knee replacement spectacular Special shout out too Dr Oakes . thank you !! Dr Ciccone. thank you !!

Had prostecthomy and an implant after a year by the caring doctors and staff of Norris cancer…read morecenter. Totally recovered and cancer free since 2018. Post surgery care was excellent. Will trust my heart with the usc professional specialist.

In the ER for the first time for arrhythmia. Everyone was kind, attentive, and good natured, from…read morethe orderlies to the physicians.

Worst experience the 2receptionist at the ER checking one had purple dyed hair and the other one…read morehas white hair they are both older women Very rude no customer service skills They don't care if you are dying pretty much You can be there waiting for them to finish gossiping because their gossip is more important then you. They' should be fired or quit since they hate their job so much No sympathy towards people smh -0 stars

Brought my daughter here for a podiatry appointment. What a beautiful and clean clinic. Very…read morewelcoming and friendly staff. The doctor that helped us was very nice and gentle with my special needs daughter. He did an amazing job cutting her toe nails and treating them. It's really hard to find a place where they will treat a disabled person who's non verbal. I was very happy with the service that was provided to my daughter. He also asked the nurse to make a follow up appointment in two months at a location closer to our house. That's great patient service.

Dr jafferi,Ali ejaz Dosen't listen to a thing you gotta…read moresay, as soon as you start speaking, he starts to dismiss your concerns. So sad to not care for the patients and the nurses outside all they do it's chit-chat with each other while you are in the room waiting for discharge papers. Ridiculous

Avoid interacting with TYRA WELCH. ​ I visited this Kaiser…read morelocation for a flu shot during posted hours, only to find the desk closed. While the first two receptionists were rude and condescending, a third receptionist was incredibly helpful and sought out answers for the waiting patients. ​Unfortunately, the manager, Tyra Welch, was visibly upset that her staff member went out of her way to help us. I overheard Ms. Welch "talking crap" about the helpful employee to the rude receptionists right in front of patients. When I stepped in to defend the helpful staff member, Ms. Welch became unprofessional and dismissive. Most shockingly, when I asked for her name, she refused to provide it and deliberately hid her badge before calling security on me. ​Kaiser HR needs to provide Ms. Welch with serious leadership training. A manager should be the solution, not the person creating a hostile environment for both staff and patients.

Lancaster, CA I used…read moreto go to these places when I used to have a Kaiser Medical Insurance. I had been coming here for the Pharmacy, blood draw and flu shots. For all those times, my experiences and expectations were met. Employees were always friendly and helpful. They show care and compassion. Plenty of free parking spaces. Facilities are available and accessible for people with disabilities.

An amazing place to have your baby. Had my second child here in March 2018. The nursing staff is…read moreamazing and they took great care of myself, my child and my visiting family members. Very clean. My son was taken to NICU and staff there was great with him. All my nurses were so friendly and consistent with checking in on me and my new baby. They also made sure my boyfriend was very comfortable. They allowed my 10yr old daughter to be there for as long as she wanted it really was amazing.

I have have to say something about the staff from the pre surgery calls to going into for surgery…read morethe staff was so nice and very helpful. Made my experience so much better. Thank you

Yes this is a good hospital. My husband had cancer surgery on his back in 2004 done here by Dr…read more Manning. Everyone was nice. Doctor did a great job. It's clean and very quiet in there. Everything went smooth. Highly recommend it.

Exceptional DR'S and office personnel. Blood work next door! I thank my insurance company for…read moreHDMG.The "BEST " choice for the A V for Medical in my opinion.

Spoke with a customer service rep by the name of DANIEL. He didn't want to provide his name due to…read morehis horrible customer service skills. He sounds like a kid and that may be why he doesn't know what those skills actually are. He played on the phone and refused to transfer me to a supervisor when I asked. He just disconnected the call. It's not hard to do your job and transfer people to the correct department the first time.

I came in here because I had a stroke and my male nurses are great very attentive nice helpful…read moregreat men. Gamzalo gueciaand another one foe got his name Very sweet young men they picked the right profession.

Sometimes you just have to go with what the insurance will cover. Remember that…read more My 76-year-old mother spent about a month here recuperating from open heart surgery. When she first arrived, it seemed okay except it was very crowded. They have three hospital beds in rooms that should probably only have two. At times during the day the halls become very crowded with residents sitting in wheelchairs. There is no way to call a patient unless you provide them with a cell phone. At first, they were responsive when someone pushed a nurse call button. I noticed a sign on the front door about a state inspection going on -- probably not a coincidence. By the time she got out a month later, it was taking 45 minutes to get someone to respond to the nurse call button. They were also very good about getting her cleaned up and dressed when she first arrived. Toward the end, not so much. I came to visit at 11 a.m. and she was still in her nightgown with a loaded adult diaper. (She was a fall risk and they wouldn't let her go to the bathroom by herself.) Communicating with family seems to be a problem. I got a message to call them at 8:30 p.m. one night. I called back and they told me I would have to take her to her upcoming doctors appointment (I knew this already). Apparently, there was a disconnect about what they were calling about. She needed a blood transfusion. I know my mother knew she was going to the hospital the evening before they sent her there in an ambulance. I found out when I showed up the next day just a few minutes after she got back. Still waiting on the bill for those ambulance rides. If money was no object, I would have pulled her out of this place in a second. However, this is real life. We did take her out earlier than the facility recommended because insurance wasn't covering her full cost anymore. If you have a choice, try to tour facilities like this before you send a loved one to them. EDIT -- Got the ambulance bill $300!! Yikes.