Don't sleep on the cafeteria food here. It's not your typical hospital food. Yes it is healthier…read moreoptions but it's also delicious. I work nearby so I often stop here when I want a healthy hot meal and the prices are not bad at all! It's affordable enough if you work here you can afford to eat here everyday. They have their usuals but also switch it up with specials. Nice they have grab and go options too. I delivered both my babies here and both were c-sections and I had a pleasant experience both times. I grew up around here so I've been going to ridges my whole life. I even had my emergency appendectomy here and it was great as far as surgeries go. Never had a bad experience.

After leg surgery for broken femur I got a bone infection do to the night time nurse jabbing the…read morethermometer in my gums. I told her to stop doing that to me. $3000.00 later 5 straight weeks of iv and over the 4th of July I couldn't do or go anywhere. I was very sick. The hospital wasn't willing to work with me.

I have been to this hospital for a few different reasons and i wish i could rate each dept I have…read morebeen to seperately. The Maternity Ward: 5/5 I had my first and only child here right after they updated the rooms and was treated with such care. The maternitt staff are all so kind and compassionate. If you are pregnant I could not recommend them highly enough. ER: 3/5 The ER has been empty every time we have needed to go in but muxh of the time the staff is surly. Im sure it is stressful but a little kindness goes a long way. Plus charging 800 to get an ankle wrap for a sprained ankle is ridiculous. Perdiatrics: 5/5 We see Dr Morgan in Vibrant health and she is the most incredible woman. She takes excellent care of my daughter who has health issues. She is intelligent, patient, and caring for my daughter. I would see no one else!

My significant other had a total hip replacement at RFAH in October, 2017. We are very happy with…read morethe way the staff interacted with us; the doctors, RNs, Physical therapists, occupational therapists, NAs, housekeepers and dietary staff were all wonderful. The large window had a lovely view. The staff was very responsive and anticipated the patient's needs before he even thought of them. We will return to RFAH any time the need arises.

I read all the negative reviews on this place and went anyway. Let me tell you what my experiences…read moreis, and what my expectations were. I have been treated poorly or dismissed at other clinics for a skin issue that has been plaguing me for 5 years. I was checked in, got registered, sat in a nice clean, well lit waiting room with other people who were all experiencing their own emergencies. I got called on quickly. Saw 3 amazing nurses who treated me with care and kindness. If you value your dignity, this place will take amazing care of you. Saw the doctor who was absolutely a joy to speak to, listened, and offered amazing advice for treatment. Set me up with a referral to a dermatologist and had me out of the ER in a very short amount of time compared to other places I have been to. DR. Schroeder is probably the best doctor I have had the good fortune to have met. He really did an amazing job. My prescriptions were sent over to my pharmacy, and the follow up nurse named Riley made sure that I understood the prescriptions as well as listened to me ramble on about owning a Jeep. The first nurse who took me in was amazing, vegetarian and lovely behind her mask. The second nurse was also really kind but I do not remember his name. When I went to leave, finding my way out was made much easier thanks to a nurse with tattoos up her right arm, I did not get her name. I love this place and anyone who says it is terrible, obviously has never been happy a day in their life. This place did an amazing job.

these guys were the worst hospital i have ever visited. they treated me and my family so wrong and…read morethey would keep giving us werid stares they would point and laugh at us like we cant see them it was truly they worst experience ive ever had at a hospital. shame on those nurses

A broken bone left me feeling forced to go to the ER. The attending physician was good in that he…read morefound the fracture, even though the radiologist said there was none. They left a resident to set my bone, but he was very sleepy and very poorly trained. He was not supervised while doing it, and he made three major mistakes. Though I didn't realize it at the time, I told him three things that should have prompted him not to make those mistakes, but he made them anyway. I pointed out an area of pain after he finished setting the area, but he just glanced at it and threw his hands up as though he was upset that I mentioned it. Then, he stared at my face, unresponsive. I'd been calm and patient throughout, but bizarre behavior concerned me. I didn't feel safe with his trance-like gaze and lack of response to the pain. I had told him it would have to be fixed before I left, but he refused. He could have called in his attending physician, but he didn't. He was ready to discharge me with an improperly set bone that ignored three significant precautions he should have taken. Since I was exhausted and sleepy, I told him it was fine so I could get out of there and seek care somewhere else. If I had been more rested, I would have insisted that he bring in the attending physician. Instead, I simply let them discharge me with an improperly set bone, in pain, and went home. When I got home, I found the problem. I made e a temporary fix myself, waiting for my family to come home 14 hours later to help me make a better one. Then I returned to the hospital to have the bad splint cut off, with the standard procedures followed, the precautions taken, and the problem fixed. Until I did that, the first one was unsanitary and caused intense itching from bacterial overgrowth as he'd not sanitized the area; there were bloody abrasions in an area not close to the broken bone, and there was swelling from him jamming two body parts tightly together without precautions. The resident clearly had no idea what he was doing, as the situation was not complex. All he had to do was properly sanitize the area, protect a specific area from abrasion after swelling began to subside, and prepare the area so that no collateral damage was caused by the way he set the bone. He did none of that, though I had pointed out those three issues. Instead of getting help to find the cause of the pain, something I was able to do myself at home, he simply wrote that I had experienced a psychological problem. I looked that up, and I had displayed ZERO symptoms of that or any other psychological problem. He just used that as an excuse not to address the pain his very poor performance caused. When I talked to the surgeon about addressing that baseless diagnosis, the surgeon blew it off, though he easily could have told the resident to address it, especially since my having to replace the splint quickly left plenty of evidence that his bad performance was the issue. The surgeon then tried to dismiss me from physical therapy after only one session, though I was unable to use that part of my body, it was mangled-looking, and there was intense pain and immobility in a large area. I did everything as directed. Rather than investigating, the surgeon laughed it off, saying, "No pain, no gain!" He dismissed me without addressing that area and without my having full functioning of my body part. The records said I did, but that was absolutely not true. I had to read medical literature on my own and use kitchen utensils to try to fix the affected areas, and it was painful. Because of the delay in diagnosing the large areas of many thick and painful adhesions (with me having to self-diagnose) and because I'm not a medical professional, there was no way for me to get them addressed well by myself. I did the best I could, but years later, I'm still unable to straighten that area or use it normally. In fact, it caused limited blood flow, and I had to figure out on my own how to improve it. Two areas shriveled over the years due to inadequate blood flow caused by undiagnosed adhesions. To top it off, that surgeon was supposed to send approval for transportation since I couldn't drive with the fracture, but he repeatedly failed to do so, leaving me stranded and suspected of fraud by my insurance company. In one appt, he made grotesque faces and wildly waved his arms while speaking in a nicer tone than usual. That was after a badgeless man who claimed to be a doctor came in his place and asked me inappropriate questions for the situation, claiming the surgeon was not there. To top it off, a surprise phone appointment with the surgeon featured him slurring his words the entire time. Very unprofessional all around. Not exactly what you'd expect from someone paid 7 figures every year.

MUST READ.... I wanted to start the review with…read moreacknowledging just a few of the many exceptional staff we were fortunate to have interacted with. Dr Rachel Neff, Dr Franz, Kimberly Thompson, Dr Matthew Koster, and Eva Carmona are few that come to mind as being extraordinary in their fields of expertise. But unfortunately I feel an overwhelming obligation to share my Moms overall experience with Saint Marys hospital and Doctor Kalra, and Dr Silva. With the intension of hopefully helping others with unique cases like my Moms by sharing what we have learned. We realized early on that my Mom's Autoimmune Pulmonary Fibrosis was extremely sensitive to any types of stress, resulting in flare-ups and repeated hospitalizations. After years of continual monitoring we realized low oxygen even for short periods of time put Her body under a tremendous amount of stress creating inflammation, resulting in increased oxygen needs, elevated resting heartrate, and hospitalization (flare-up). So to extend time between flare-ups we implemented strict oxygen monitoring and titratration to maintain Her oxygen 93-95. Which has proven over the years to be Her healthy range. High enough to avoid an inflammatory response but low enough to not elevate Co2 levels. For us, strict oxygen management was the most impactful treatment validated by the few years of continuous oxygen monitoring data we have stored in the cloud. For Her low oxygen is like treading water, putting Her already weakened system under continual stress resulting in inflammation and increased heartrates. While in the hospital I know I ruffled feathers by continually mentioning this and was told I was worried too much about the numbers and should just go by how you feel. My Mom doesn't get really winded until Her oxygen drops really low, into the low 70s, which we try to avoid because we have repeatedly seen the negative results. Even one crash to the low 70s has doubled Her oxygen flow needs, and increased Her resting heartrates over 100 without the ability to come down without high doses of Prednisone. While dropping to 88 for short periods of time, for a few minutes, usually while recovering from activity doesn't result in any negative effects. Extended periods of time clearly does. It was extremely difficult to have our learned experience be repeatedly dismissed by Dr Karla, and Dr Silva. When bringing my concerns to Dr Kalra He said oxygen levels at 85 for hours isn't dangerous, and that people in the Himalayas have low oxygen their entire lives. As a life long runner, I explained that is actually incorrect. People living at elevation adapt by producing more red blood cells which is the bodies way to maintain healthy oxygen saturation levels similar to us. Which infuriated Him. It was so frustrating seeing my Moms oxygen levels regularly in the mid 80s, and referring to it as weening. The best way to ween my Mom's oxygen is by maintaining 93-95, which is what we returned to after discharge and without that stress on Her system Her flow rate came down on it's own. She returned to Her 4 liter baseline and it has remained that way for the last 2 months. This was the first hospitalization when low oxygen practices were used on Her and was also by far Her longest stay 41 days. She was admitted on 8 liters in the middle of a flare-up and eventually discharged on 7 liters with resting heartrates 90-110, still in flare-up. She also experienced erratic heartrate arrhythmia, chest pain and tightness during Her hospitalization for the first time but hasn't experienced it since discharge. We have the data to prove She was maintained a majority of the time in the 80s from our personal continous oxygen data logger. And daily pictures of our monitor numbers matching their monitor. Theirs was a visio logger that often had a dead battery for hours a day. So She was often unmonitored except for our personal logger. I was continually going to the nurses station begging them to turn up Her oxygen and noticed on their monitor once Her room number showed She was currently 81 oxygen but it wasn't red or in alarm. Apparently they were annoyed by my Mom's oxygen alarm continually going off so turned off Her alarm rather than turn up Her oxygen. Dr Kalara just repeatedly got angry when I attempted to communicate these concerns. Even more concerning is the repeated false reporting in my Moms clinical notes that our data, pictures, and time can prove was false. I was there and maintain meticulous documentation. I even reached out to patient experience with my concerns and realized rather quickly they weren't really interested in ways to improve the safety of patients or the integrity of reporting. More a coordinated effort of further suppressing and covering up legitimate concerns. When they found out I had proof I was told I wouldn't be able to visit in the future. Please stay with your family, advocate, monitor, document.

If you want to be treated like a number in a machine then go here! Place is a joke. Don't expect…read moreany care quality or any good type of care

Very goid emergency room. Great nurses and doctors. The wait was short compared to Mayo. But the…read morecare was just as good

I have never been to a medical network like the Mayo Clinic. This place is absolutely massive, and…read moreI was not disappointed in the care I received here. I first visited to discuss a surgical procedure for my facial nerve. Even with me traveling here from across the country, everything was a well orchestrated symphony. The electronic check in systems gave me exactly what I needed to know, and told me precisely where to go. When I arrived, they even told me where I needed to sit for when I'd be called back. The care team took their time with me and I had all my questions answered and we agreed on next steps. They even got me in, same day, to talk to a physical therapist, since I was from out of town.

The good, I have had excellent care at both the La Crosse, previously in Caledonia, Mn…read more Although, this hospital should really move into the new realities of life in 2026. What I will describe to you is the phone system, the RN or MD calls you, and leaves a VM with the phone number to call back. Alas, you cannot call the number that is provided. I have a heart procedure scheduled, and you would think proper care would involve the hospital providing the patient with an important phone number to call in the VM. Of course, perhaps I am not an international patient who pays cash?? This practice should stop, full stop. I was told by a kind receptionist that the nurse ( who called 4 times within 10 minutes while I was teaching) leaving an accurate phone number to call back, was possibly a HIPA violation. What is going on here? This is ridiculous! Is leaving the correct number a HIPA violation, I think not. If so, how about a modern variation TEXT me the proper information, that is used with many Mayo correspondence. The app doesn't help, when responding to the updated time that was described in the VM. I believe I am not the only person experiencing this problem. Too big to fail ? Maybe

I switched my care to OMC from the other provider in town and have never looked back. My doctor is…read morecompassionate, knowledgeable and supportive. I have seen specialists at OMC who have all been excellent. Great comprehensive care can be done at OMC with much less stress.

My appointment on Apr 7th, 2025, someone (low life) at the clinic had dirty hands to change my…read moreappointment (to missed) and removed the doctor' s the information Today on Feb 16th, 2026, I did show those evident papers to the nurse and her manager, and I called OMC Patient Relations office I hope I can meet someone to show those papers but no luck, she was refused to meet me

Seriously, if wanting to die check into district one hospital. My mother sat in the er for 10 hours…read morewith a bleed that they couldn't stop and did nothing but shove cotton in her nose.. thank god we were able to get her transported to Abbott.

If I could give this place no stars I definitely would. My son had gallbladder surgery here, they…read moreactually said to me that it was a life or death surgery, when actually could've been! The gallbladder was 3 times the size of a normal gallbladder. Surgeon said it could've ruptured!! So a 90 min surgery turned into a 4hr surgery. I was very worried for my son. Then overheard the same nurse talking about me at the desk! Very unprofessional. Will be making a formal complaint