I went to this location with my boyfriend to have the weekend off and that was a bad idea. We had…read morebooked a room with a jacuzzi and while we were getting settled in, we noticed how dirty the room is. First of all, the jacuzzi was dirty, there was a piece of hair, the grain was black and dirty, and dirty spots were there as if it was clean. I decided to ignore it and just not hop in. I was going to lay in bed when i noticed these DISGUSTING stains on the bed! I was beyond mad and went to the front guest to complained and asked "do you guys even clean after every guest because it doesn't look like it." He explained how it's the housekeepers fault but still why do they have staff that don't clean especially a stain like this I was so disgusted. He gave us another room which was eh doable but we obviously didn't get a jacuzzi so we got a cheaper room. We forgot to ask about the price so once we check out we will demand for a refund because this is disgusting and should not be tolerated

Decent place reasonable cost clean room a little busy because it's located next to a truck stop so…read morethere's a fair amount prostitution around that area. Having said that the girl I was with had fun playing with several male individuals so it was a good time! She has been going there for about 2 years because she likes to g******* and she finds that is the best place. Has something to do with the truck stop and all the men around there plus it doesn't hurt that she's actually good looking so it's easy for her to fulfill her needs and she also makes some extra cash while doing it. The Travelodge people attendance at the desk are chill and they don't bother you much as long as you're quiet enough. The rooms on the back side of the building are the best to stay in they tend to be quieter and more discreet I did notice three working girls there during our stay so including Stacy my friend and I went with I guess you could say there were four women working out of that motel.I personally had a great time at the Travelodge. I would recommend it to anybody that wants or needs a place to stay that is clean and ultimately fun if you have the right situation.

The hotel was conveniently located to Citadel within walking distance…read more The hotel itself has a huge parking lot, but guest parking pass for overnight parking is required. The court yard is clean and chill. The amenities such as the spa and tool were all present and in working conditions. The room was clean. Beds were comfy. No issue at all. Towels were a bit too dry and harsh on the skin. Not the best but it was good for what you are paying for. The front desk and store are located in the front lobby. The front desk staff was helpful and friendly. Overall, it was a good stay. It gets a 4.2 out of 5.

Very disappointed with my stay at the DoubleTree Commerce location from 9/12-9/14…read more For starters, I'm a Hilton Honors member and we were still refused complimentary bottled water, which was surprising. On top of that, I had a DoorDash order delivered directly to my hotel room door, and within minutes a staff member took it. The bag clearly had a receipt showing that it was a fresh food delivery, so I really don't understand why anyone would remove it from a guest's door. There was also no soap in the shower. We told the front desk about it, but the issue was never resolved during our stay. None of these things by themselves may sound huge, but together they made the entire experience feel careless and disappointing. The food delivery situation bothered me the most because guests should be able to have food delivered to their room without worrying about hotel staff taking it. I stay with Hilton because I expect a certain level of service, especially as a Hilton Honors member, and unfortunately this location did not meet that expectation.

I'm giving 3 stars because our check in took over an hour, which was frustrating after a long day…read more The biggest issue, however, was what happened around 5:00 a.m. A man appeared to be trying to force his way into our room through the sliding glass door while I was feeding my baby. Thankfully, the upper security latch prevented him from getting inside. The staff responded and apologized, but we were never offered a different room, even though the main sliding door lock appeared to have been compromised during the incident. After that, we couldn't sleep because we no longer felt safe. I'm sharing our experience so other guests, especially families with children, are aware.

This hotel is all facade. From the exterior and photos, you'd think you're booking a decent Hilton…read moreproperty. Unfortunately, it's another poorly managed franchise that does nothing but hurt the Hilton brand. Check-in took nearly 2 hours. My original room still wasn't ready at 5:00 PM, so I was moved to a different room. The moment I walked in, I was hit with a strong odor of dirty, moldy socks. The HVAC air filter looked like it hadn't been changed in ages. I was then moved to a second room, but only after waiting another hour while staff inspected it at my request to make sure it didn't have the same issues. Sadly, the second room was just as disappointing. While it didn't smell as bad, it had numerous maintenance issues and visible damage that made me question how it was ever cleared for a guest. The only positive part of this experience was the front desk staff. They were friendly, courteous, and genuinely tried to help. My frustration is directed at the ownership and management for allowing the property to deteriorate to this level. Hilton should hold franchise owners to a much higher standard.

Never come here this place is disgusting they didn't even change the sheets before we got in and…read morerefused to give us a refund after. Don't comer here.

If I could rate negative numbers I would I can't describe how disgusted I was when I walked into…read morethe room there were suspicious stains every and it's smelled like cigarettes if I could describe the bed it would be rock it was so hard and dirty the cover was nasty and the bed wasn't even a bed it would have been more comfy and clean to sleep to sleep outside we paid close to 100 hundred dollars to sleep in our car that's how horrible my experience was I might be one out of a 100 people who disliked it but I promise don't make the same mistake I did DONT GO THERE !!

Very decent motel for the price! Rooms are always clean and they have an option for a Jacuzzi room.read more

Wanted to thank the representative ( working today 7/10/25 well last night/morning ) for his…read moreamazing customer service and understanding of the situation. This hotel is clean, with nice rooms and an amazing staff thank u....: Always a great experience

I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

This review is for the hotel only as I don't play the games; I love the ambience of the lobby and…read morethe rooms; probably the nicest modern bathrooms for a similar price range of hotels I've experienced; love the deep purple/ magenta color schemes: the casino does NOT smell like cigarettes, which is a true plus for my preference; smokers go outside; Staff from check in, to valet, to security are very welcoming and helpful; Lots of legit high quality dining inside the casino area including hand rolls/ sushi, Vietnamese street food, noodles & soup and a Chinese restaurant with dumplings! The Bike Cafe is priced very reasonably and offers a huge selection of breakfast to dinner friendly foods; healthy salads, parfaits, fresh hot food and prepackaged snacks; basically anything to keep the customers comfortable while playing; they use a lot of the robots to move food; they come a bit close to the humans. Kind of entertaining. I also appreciate the self serve filtered water station by one set of the bathrooms on the casino floor;

I'm happy to say since they have renovated and added hotel this place has quickly flipped from a…read moresad casino to posh and more welcoming. I used to tell my friends I have zero interest goi g here but now it's on the radar as poker player again

Staying at Home2Suites in Montebello and staff said their sister property Hilton Garden Inn had a…read moregreat bar and grill so we went there and ordered a steak sandwich a classic hamburger we also ordered bbq wings and I had 2 drinks and a great conversation with the bar tender. Great service great atmosphere and would definitely come again.

We booked this hotel because it was only about 16 minutes from Children's Hospital and, based on…read morethe photos, it appeared to be a clean, more upscale place to stay. Unfortunately, our experience was very disappointing. We were in town for medical treatment, so having a comfortable and clean room was especially important. When we arrived, the room felt extremely humid, the refrigerator door had been left open, and there was a strange odor throughout the room. We're not sure if the open refrigerator caused the smell, but it definitely wasn't a pleasant first impression. The next morning, we left early for medical appointments and requested housekeeping. When we returned around 7 p.m., our room still had not been serviced. If you're traveling on a budget, be aware of the additional fees. The website listed parking at $34 per night, but we were charged $50 per night because of an additional hold for potential room service charges. That unexpected cost was frustrating, especially during an already stressful medical trip. We had originally booked the hotel for a week but decided to check out after just one night. Based on our experience, I would not recommend staying here.

Simple nice motel for good price. Area is quite and there are a lot of restaurants in the area…read more Owners are sweet and had no problems. Great Value!

This place is just horrible I stayed in this hotel on a emergency trip. My brother was complaining…read moreof being itchy... he got up and found a BED BUG on the pillow. Overall it's overpriced probably can find a cheaper hotel with better service because when I told the lady in the front she looked at me like I was crazy. Overall I will not be staying here and I think this is the shittiest motel I've stayed at.