Asking about an oil change. They are appointment only. Asked about clearance tires for my elderly…read moremother on fixed income and was told to go look for yourself. No customer servic.

Customer Service is terrible they are so rude and have the worst attitude the girl in the front of…read morethe auto care needs to get more customer service skills, they are lazy and not helpful at all would not recommend any one this Auto service choose I different Walmart for Auto service. I would give them 0 stars if I could

DANGER!!!! My wife had her tires rotated at "Elite" before…read moreheading on a road trip to North Carolina. Because of abnormal noises from her back left wheel, she pulled over to a repair shop in Indiana only to find that the wheel was about to fall off because only one of 5 lug nuts was in place and tightened. She could have been killed. The owner acknowledged the mistake, apologized, and paid for her repair in Indy. Some mistakes simply can't happen!

Stands behind his work. He has always been timely in…read moreservice. He offers choices on parts like batteries and tires.

Today was a fabulous day. I met Sandra at Cassidy Tire shop in Downers Grove, gave my keys to the…read morerep and while waiting for brand new tires to be installed; Sandra and I completed my lease application; an hour later my tires were installed. Thank you Wheelz On Time, you truly came through at a time I needed help. Financing has never been easier than working with Wheelz On Time.

Hi Sandra. I just wanted to say thank you for having this program. If I wasn't able to get tires…read morethrough you I would have had to get used tires and that's not what I wanted. I felt safe driving my family to vacation this year. Once again thank you and God bless.

The most helpful shop I've been to in years. On a Friday afternoon, I called asking if they could…read morecheck my car and they were able to get me in and out in an hour all fixed up before the weekend. Amazing customer service, will definitely be back.

I've been here twice and happy both times. The staff are nice. Called both times to make an…read moreappointment and they usually have availability the next day or two. Didn't have to wait too long. They also gave me a very fair price and assessment overall. The shop is very clean and organized. Will definitely come back

Very honest and professional; excellent prices; took my car for what dealership wanted $1500, Lunt…read morequoted $380 but when I took the car in it turned out I only needed a minor reset for $55

Lunt is super close to my house and I had a blown out sidewall. I went in and was greeted by…read moreNicolas. He dropped everything and came out to check my tire. They didn't have a used one in stock but he was able to get me a new cheap one the same day. I came back the next morning, and Nicolas once again dropped everything and got the new tire on in like 5 minutes. He drilled the lug nuts on and even rechecked the tightness with a hand tool. There was no BS, no upselling, no shadiness! I highly recommend Lunt!

Forest Park Auto has serviced my car a few times. I was very impressed by the service, speed and…read morequality of work. More importantly, Forest Park Auto has been honest and very trustworthy. They are very transparent and the prices are very reasonable.

Crooked shop. Avoid. Brought my own shocks and sway bar links--they didn't install them and then…read morecharged me. 1 star because 0 isn't an option.

Extremely helpful & knowledgeable; Lake & Thatcher auto repair shop . Accurate in accessing the…read moreHonda CRV issue & fairly priced in repair. In short , a winner !

I can't say enough positive things about Pete at this shop... I am a parent in Texas trying to get…read moremy college student's car fixed in River Forest, IL via phone! I found Lake & Thatcher through the positive reviews on here, and since the first phone call, Pete was extremely helpful and attentive. He even made arrangements to pick up the car from the student lot and bring it back to the shop. After finding out the repair was too extensive for them to handle, he made recommendations for where to take it and let us keep the car there for an extra week while we found a way to make it happen. I appreciate their honesty, competence, and goodwill in helping out a stranger out of state! I will definitely be using them in the future. Thank you Pete for everything!

I was disappointed with the service I received at the Broadview Pep Boys location. I brought my…read morevehicle in because it was pulling to the right and requested that it be checked for a wheel alignment. I was later informed that the inner and outer tie rod ends needed replacement, which I approved. The total cost was over $500. After picking up the vehicle, the issue remained unchanged. I also discovered that the front right tire had been inflated to 47 PSI. Standard PSI is 35 PSI. I returned the next day, and after another alignment inspection, I was told that worn out front tires was most likely causing the issue. I paid an additional $40 at another shop to rotate the tires, but the vehicle still pulled to the right. When I returned again, I was told they could only refund the alignment charge of $138. In the end, I still have the original issue despite spending several hundred dollars. Unfortunately, I was not satisfied with the overall service experience.

My husband had an appointment at 10:30 so he dropped off the car and asked how long it would take…read more(wence the employee) did not give him an estimated time at all. I went to meet my husband at target since its right by the pep boys and he figured he can shop around while while we waited. In the time i got there he got a notification from pep boys. It said his car wouldnt be done until a week from today, what the hell is going on we made an appointment for a reason. He called 3 times no answer i called 2 times and got an answer. I asked them whats going on with the car we brought it because the online tracking process website says it will take a week. He said it must be malfunctioning (understandable) so i asked him how long it will take to get it done, he said an hour and a half. I called at 11:45 an hour after drop off so we went and got lunch by chic fil a to stay nearby and be ready for pick up at 1:15-1:30. We did not get any call and by 2:30 i was over it we walked to pep boys and when i walk in pretty much all of the employees are sitting in the front talking and joking and laughing. I walked in everyone got quiet and just watched me, once i mentioned the appointment and car model one tire tech automatically started going to the back. The guy at the front desk asked around who was working on that car and the guy walking to the back (kevin) was pointed out to be the one. So why was he sitting there talking watching shows with his coworkers until we walked in and i put him on the spot. I asked how much longer it would be then because we had an appointment for 10:30 and was told when we called at 11:45 it would be an hour and a half. I mentioned its literally 2:30 pretty much 4 hours later from the apt and the cars still not done. I also mentioned we saw the car still sitting outside earlier waiting for service on our way to lunch at 12 and now we see its up in the air with no tech working on it. They said 30 minutes, and boy did they make sure that it was 30 minutes. I saw the tech rushing in the back to do the work he should have finished 3-4 hours ago. It doesnt take 4 hours to changed tires but it will if youre sitting on your ass talking to your coworkers and watching videos in the front instead of actually working. FIRST TIME COMING TO PEP BOYS AND LAST. Employees will waste your time and make it take longer than it actually does just out of pure laziness.

We like Costco gas but hate the lines....they have a lot of healthy stuff, which is great for…read morefamilies. I especially like the fresh produce.

This CostCo had a great selection. I was able to get some food here I enjoyed. It looked like they…read moretypically had good produce here. The store was spacious, and they have a large parking lot. I was grateful for self checkout kiosks.