I have a lot of empathy for the young guys working at this facility. Unfortunately, I was there…read moreuntil 6 PM because somebody quit and my car was pushed to the end of the line even though I arrived at 7:45 AM. Why is the owner not supervising these young technicians? They have very little experience and should be supervised by experienced in licensed mechanics. When I picked up my vehicle, the alignment seemed way off. I'm not sure if it has anything to do with the work they performed, but they certainly took the two front rims and tires off the vehicle. All I can tell you is my steering wheel was jiggly back & forth driving over 60mph. As a result, I have to take my suv to a tire shop for a wheel alignment. Another $100 bucks.

OCTOBER 19, 2025 UPDATE After all of my phone calls to him…read morefor car advice and no matter how annoying I can be, Frank has never once lost his patience with me. Frank holds high standards of service, knowledge and hard work and he insists on the same for his employees. His prices are fair, he's honest and his education is extremely impressive. After I totaled my car frank helped me choose one without hesitation (probably because I kept bringing my choices to him only to have him say NO YO ). After more than a decade of trusting my car and safety with Gateway and thanks to Franks help ... I finally purchased a new car and it Looks like I'll be a loyal customer forEVER The shop is open Mon thru Fri and his prices remain very fair. END UPDATE For years I have been able to rely on and trust the staff of Gateway Automotive. Today when my car died outside of the library I called the shop and Ryan assured me that if I towed it over they would take care of it so I did. I was immediately greeted by the staff and Ryan went straight to work. The problem was diagnosed and repaired in less than 2 hours. He was direct, accurate and incredibly helpful. I am grateful for his hard work. The entire staff is friendly, knowledgeable and professional. I ALWAYS recommend this shop for the fact that they've never been wrong and have always been honest. Many times I've sent my friends to Gateway for second opinions and nearly every time their diagnosis was on point and way more affordable. It's hard to find an honest mechanic in this town... Gateway fills that need

First gave me estimate of 225.00 for serpentine belt and antifreeze flush. On the second day tries…read moreto tell me 2450.00 but I said I'm on my way cause I knew exactly what was wrong with car. Then I go down there and says he was wrong, then on 3rd day for a job that should have been a couple of hours took 3 days and because had to change other belt, keep in mind I supplied parts & antifreeze price $430.00! Yes $200.00 More than what we agreed to. And after took my car to get smog they noticed battery cables were not tighten at all!!! 3 days and 200 more than what he said and tried to get 2450.00 DO NOT GO THERE

This review is overdue..my apologies. In September 2024 we were stranded 2 hours from home visiting…read moreour family. Nasser was amazing! I'm disabled and we are on a fixed income. He inspected our car and noticed that our ac compressor was very new but wasn't properly done by our previous mechanic. He recommended for us to go back to our mechanic since the part would be still under warranty and would save us the cost to redo the repair all over again. He helped us get tow service to get home safely. He went above and beyond to help us. We owe him so much and are soo grateful. Highly recommend this shop. They are very honest and kind. They very much live up to their shop name. Thank you so much!

I honestly couldn't be happier. My service too less then 30…read moreminutes for an oil change and full inspection. I think my car has found her new and lifetime DR. Thank you so much. And peace of mind to boot, Awesome!!!!

I did not end up using this business, but I wanna give them credit for getting back to me and being…read morehonest about how long it would take, and the price it would be, which was the same as other businesses in the area. It just was gonna be two extra days to wait for them, but they were very professional both at their front desk on the call and for responding through yelp. usually when a business is that busy that you have to wait that's a good sign that their customers are happy too!

Fast and friendly service! Brought my car in because it was making a funny rattling vibration,…read moresound while in motion... turned out to be a simple fix on undercarriage / heat shield. If you're looking for a trustworthy mechanic, I'd highly recommend Lorenzo and his automotive shop .

Great shop, Mechanics were attentive and they kept me informed the entire time they were more…read morereasonable than any other place I called around they went through my Tahoe and took care of all the fluids and breaks to make sure it was in tiptop shape they were pleasant and great to work with

I just wanted to take a moment to say thank you to the entire staff at McCoy Tire the service was…read moreimpressive the quality of professionalism in a inconvenient moment for myself brought ease to my morning hurdle. The true core Value of running a business is the treatment of the consumer which I hold in high regard. A while ago. I had a issue with my tire and they treated me kind , then I needed a new Tire ( second experience with them ) I needed to replace the tire so I went back (They treated me very well then ) Today was my 3rd experience with them. 3 different issues completely different years of service... As they may service tons of people and not remember me personally ( to my surprise they actually did have my previous encounter stored and knew exactly which tire they replaced) I certainly remembered how they treated me in the past.TODAY WAS NO DIFFERENT they had me in and out of there and my experience was just as pleasant. Thank you to the McCoy Crew Sincerely ,Angela

I went in for a tire rotation and was shown my tires needed replacement…read more So that was costly, but thank you for keeping my car safe.

What a great place to get your car fixed. Nice people, quick service, great work, reasonable…read moreprices. So convenient for those of us around MJC West. Needed to discover why my car's A/C had stopped working. It was quickly diagnosed and I was given an estimate. I picked the car up later the same day, the estimate was right on, even though he did a small extra repair. It's been working perfectly since. Highly recommend.

Nice Guys, Smart Guys and very considerate prices. I'm so happy I went to them…read more I definitely will refer people to this shop !

Excellent customer service! Very reasonable!…read moreFast, efficient service! Thank you, Greg, for taking care of my mom's window issue!

Greg and company has worked on 3 of my cars. An electrical issues on a BMW that was been running…read moregreat ever since, a Nissan that was diagnosed , and a catalytic converter change on a Mazda. Most of the fluids on the Mazda plus a door fix. Waited a bit to see if any issues would come up , but 30 days later I'm still happy. Fair pricing , and good honest work. Small staff so don't expect answers right away, as he is always working on something. I always drop off my car and I get an update when ready in a few days or week. Gives me peace of mind knowing I have this place to drop my car off if any issues come up.

I've taken my Lexus here for a few years and recently needed service. Carl, the service manager is…read moregreat to work with and the owner is too. I recommend Car Pros.

Car Pros was great! Carl was helpful, answered all of my questions, and got to the bottom of what…read morewas going on with my car. Ultimately, it was an issue that could be fixed under warranty at Honda, and he went the extra step to call them and get more information. Carl kept me informed throughout the process, and I couldn't recommend them enough!

I have been bringing my car here for many years this location is FAST , EFFICIENT & PROFESSIONAL…read more 10/10 recommend their services! Gracias!

Joel and Devon had excellent customer service today as always. I've been coming here for about 10…read moreyears, maybe more, maybe less, and I keep coming back because of the great service I have received. I have had both of these gentleman numerous times and it doesn't matter if they are super busy or not I receive the same amazing service. They approach my vehicle with a smile on their face and answer all my questions as if I'm the only customer there. I truly appreciate all of your kindness and hard work. Keep up the great work because your customer service is why I keep coming back. Oh and I can't forget the ones underneath, I may never get to see you but you're doing an awesome job because my last car (a Nissan Altima) went to 380,000 miles and all my oil changes were done with you guys! Have a beautifully blessed day! :)

Wonderful business and wonderful people!! Had a bubble in my tire so I took to Firestone to get it…read morelooked at . I was able to bring my car right in and they took the time to look for me right away. I needed to replace the tire so Crystal was on it and ordered it right then because they didn't have any in stock and said it would be there tomorrow. They again were very open for me to go and replace the tire which was nice because I was extremely busy. So I brought it next day and was helped again by Crystal, Austin, & Steve. Took an hour to put new tire on. Excellent customer service. Very friendly and helpful people.

Free inspection, my a**. The inspection that's supposed to be free cost $10 and what they really…read moremean is that they're going to look at your car in their parking lot and tell you that they're gonna wanna charge you $170 for a diagnostic. Rude disgusting mechanics running a ridiculous scam.