They asked more questions to ensure I would receive what I actually want. They also were very kind.read more

Amazing customer service and always willing to help. Can't recommend enough for all your mailing…read moreneeds!

Very nice little shop ! Boxes and envelopes of all sizes!! Very friendly staff!…read more It has some of everything you need in here!

The young lady that helped me tonight was very nice and respectful. Unfortunately, when I didn't…read morebuy into their "spring promo" I think she tried to over charge me. I purchased a new phone case for $29.00 and I asked her to put on a new privacy screen protector. She rang me up and said"$70.00"! I said excuse me? She said the phone case is $29.00 and the screen protector is $35.00. I said I'm not paying $35.00 for a screen protector. She was kind enough to discount it down to $25.00. Either way, I could have purchased these items on Amazon for $25.00 total. Tried to support small business but not when I feel gouged. Again, the young lady was very helpful and nice. It all just felt scammy.

They fixed my screen that was broken.they were nice. They were very fast.I would go back again if…read moremy phone breaks ever again.

I called this STORAGE FACILITY in HURST, TX. I wanted to RENT A STORAGE SHED. But then, the Girl…read morewho answered the phone - was EXTREMELY RUDE and hung up on me. When I called back, I got a different person, who told me that there was another facility in EULESS, TX where the Owner was. I called there to complain about the woman Named Shirley, who hung up on me - and the man who answered the phone was polite. But upon being transferred to the OWNER, I was accosted by a real creep - who not only yelled at me - but was totally obnoxious. This was THE OWNER - no less. He kept talking about someone named Sherry - and I have no clue what he was talking about. So, therefore if you LOVE HORRIBLE PEOPLE, and POOR CUSTOMER SERVICE - then THIS IS THE PLACE FOR YOU. Good Luck, because I won't be using this place Ever!!

I love this storage facility. they didn't have any outdoor units available so they gave me and…read moreindoor climate controlled unit for the outdoor price. they have only gone up in rent 10$ since I've been there and they openly notified me in more than one way. I have had hard times. they don't know this however they have been very good tome as a customer who has been late for several months in a row. once my friend was to pay the bill and totally forgot and I thought it was paid and it wasnt realized until the second month was due. I missed the notices but they were totally cool about me catching up. they are also very very reasonable with their late fees and the amount of time you have before they are enforced. and even cheaper by comparison by a landslide are their rental rates. I love the customer support and the ease of getting my issues resolved. the face of Arrow Storage for me is always the same. she's always there dependable and she is easy to deal with!!!!! anything I need to change or alter in any way I know I can call or email or leave a message after hours and am 100% confident it will be taken care of WITHOUT WORRY OR QUESTION. this is you're best choice when it comes to price, service and having your ever changing needs met with people who will be there to work with you with respect, diligence and your satisfaction in mind at all times. I really can't say enough about this place. they are PERFECT!!

The staff is extremely helpful and nice! They have been able to help me with shipping, making…read morecopies and notarizing documents. Highly recommend!

Had a laptop from my employer shipped here. Was berated by a woman named Pinky for the audacity of…read moreholding a package for less than 24 hours. I have never been to this establishment before and did not know they did not hold packages. Employer said, "Here is your new laptop. Go pick it up." The cherry on top of the cake is the $5 charge for holding the package. Did not see any kind of signage in the store or website for this nonsense charge. Felt like a charge for the petty owner to make herself feel better. In conclusion, Pinky, since you so lovingly charged me $5 for a package being held that I had absolutely no control over, you can have the pleasure of having my review plastered to your establishment.

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

Utilized this business to make yard signs for our schools cheerleading squad. They have good,…read morecompetitive prices and awesome quality products. The staff is professional, friendly and quick to respond to you. The turnaround time on orders is great. I would highly recommend this business as they pretty much do it all!

Hands done 100 percent great customer service…read more Walked in last minute and they were able to meet our requirements and deadline with the number of request/design.