Emad, thank you. I…read morewas deep in the process of importing a car from Japan. I thought I could do all the customs and final clearance paperwork myself as I'm usually a pretty hands on guy. After looking through it and other peoples experiences with customs, I decided it was best to hire a professional to avoid penalties and delays. Only one issue- my car was landing in 3 days. I reached out to referrals from friends and called several other brokers who had NO interest in helping me because it was such short notice (you can receive fines and delays if not done timely and correctly.) Until I called Emad- he had no hesitation and assured me with 100% confidence there would be NO issues. I was a little skeptical, it sounded too good to be true, especially after my previous conversations with experienced vehicle custom brokers. But I didn't have much of a choice and decided to proceed. Emad was on it, quick. He immediately requested the necessary docs and followed up with the next steps right after. Through each stage he kept me informed, and told me what to expect next. Several times he was messaging me and/or updating me with new documents well past 6PM. I did not expect this attentiveness and deliberate sense of urgency from anybody, let alone someone who I had no prior relationship with. I have heard horror stories of cars getting caught up in customs for MONTHS and clients having to pay exorbitant storage fees to the port. This guy got my car full customs clearance before the ship even landed at the port!!! This allowed me to book the appointment and pick up the car immediately after it was unloaded without any issues whatsoever. A+ experience, will use again and will always refer to people who ask. Thank you Emad, keep up the great work.

I had an amazing experience working with David and his team at EMD Customs. I had imported a car…read morefrom Japan with very little to no knowledge of how customs clearance worked. David provided me with a rundown of what was needed to make sure this process went smoothly. He answered every single question I had promptly and had a TWIC escort ready with my vehicle at the port! I would definitely work with David and his team again for any future importing needs.

I was looking for an Import Broker for the fist time, as I had a large international shipment I…read moreneeded assistance with the import documents and clearance. After searching through Yelp, I happily stumbled upon Juliana Lim CHB for assistance. I contacted them by phone and James was the first to pick up. I explained my situation with him, being a first time import for myself, and he was extremely patient with me and walked me through the entire process. He was always there every step of the way and always available via email if I needed him. The entire shipment took about a month to arrive and once it arrived at the port, James helped me with the import documents and clearances and everything was finally scheduled for delivery. I couldn't have done it without his help and would recommend this company for any import needs. Highly recommend!

I was in a bind due to a previous broker, not answering their phone so I called these guys up. I…read moredealt with James Roman. Amazing fast service, and he took care of me the same day. Great service especially for the price. Will gladly use him next time again. A lot of the bigger companies do not want to clear your customs if you did not do the shipping with them. So he solved the problem I had. Thank you James

I've been doing business with Norman Kreiger for a couple of years now. They take great care of my…read morecompany and offer a personalized service at a competitive price. Great people.

From the owner: "At Krieger, we pride ourselves in providing exceptional service and expertise."…read more We are a full service customs broker, freight forwarder, NVOCC, and 3PL offering personalized service to international trade. Our team also provides consulting services to reduce risk and cost in your international trade.

I contacted 2 other brokers, one that didn't want to deal with a small air freight import shipment…read moreand the my normal large shipment broker, who indicated they needed additional documents that I believe weren't required. Found Michele through Yelp. She responded quickly, answered my call right away, led me to her website where she makes it extremely easy to submit POA, and took care of all Customs clearance quickly. I've been importing and exporting for over 30 years and this is the best Customs broker experience I've had. Thank you, Michele, for having thought through beforehand how to make this process simple, quick and efficient.

I called Alta Logistics because I had a small shipment coming in from China that was being held in…read moreUS Customs and I had no idea what to do to get it out. I called Alta Logistics and an employee named Peter answered the phone. Peter was extremely knowledgeable and very patient in dealing with all of my questions and concerns. I spoke with him in the morning and everything was settled by that afternoon. When I went to go and pick up the package I even emailed him from the China Airlines warehouse because I was missing a document and he faxed it over to me in less than 5 minutes! Whatever Alta Logistics is paying this man, they need to raise his pay! I will definitely recommend this business to others.

Thank You ERIK!!! Well recommended, Erik was great!! after…read moretrying to get my bond with with other companies, Film logic got it done in less than 1 week. Great service from everyone phone calls and emails were answered any time, Erik help me through the process and explained every step and keep us updated. Well recommended! Erick is the best!!

this company, and especially Erik, have been nothing short of amazing when it comes to customer…read morerelations and overall performance. we highly recommend giving these guys a call if you're in the market for their services. Erik especially.

I am in the middle of my first transduction and it seeks to going good so far. They are definitely…read morehelping me through the process.

As a first time importer I didn't really know what I was doing, and I failed to submit customs…read moreforms in time, which carried a $5,000 penalty. That is on a $600 dollars worth of imported goods. Because of that none of the agents here in Hawaii wanted to deal with me, because I didn't have the money to pay the penalty, I was just going to abandon my shipment. Then my overseas supplier recommended this company, and they have been absolutely wonderful to work with, I really appreciate them helping me to get through this difficult process, and without paying the hefty penalty for my first time ignorance. This is the third time I am using the services of this company, I definitely will stay with this company for all my future imports despite the fact that Honolulu is full of (not so helpful) customs agents. Everyone here is wonderful and helpful, especially Gina, Hannah and Yvonne. Thank you guys!