I booked an appointment to get my rv generator repaired. they were booked out a month in advance…read more my appointment date came and I dropped my motorhome off. they had a sign on the counter which stated that there hourly rates is $189 with a minimum charge of one hour. I decided take my unit back home and fix it myself.

Value for the service is terrible. They made changes to the plumbing on my motorhome and didn't…read moreeven mention it to me. They diagnosed issues incorrectly. Price of labor is ridiculous -- especially since they are ineffective.

Pricing is complicated and not simple. Don't appreciate how they charge your card without you…read moreknowing. Cost came out 33% higher than originally explained, due to all the add on charges.... Damage Waiver fees, cc'd fees, etc...

Very friendly employees who give me their undivided attention when I am trying to rent their most…read morepopular equipment that is often times not available precisely when I need it. They work with me to get me in their rental schedule ASAP. My go to rental shop.

We've rented from these guys three times now and they have been great to work with. They are now…read moreour go to rental place, and we have quite a few around our area. Highly recommend.

From the owner: We're committed to helping you, on time and on budget…read more Reliable and professional staff that will help you every step of the way. New, modern equipment to help you turn your do-it-yourself project into a professional grade completed job. We offer advice on the proper equipment you'll need, and there's never any hidden fees. We may not always be cheapest, just always the best!

ZERO STARS! AS IS should be changed to IS NOT, or WE WON'T. If you read the review left by Kasey K,…read more5 years ago, I am the single mother she referred to. The ministry she spoke about blessed me so much by even wanting to provide me with a better RV to live in. HOWEVER -- The problems with this trailer have yet to cease, ranging from aesthetics, (small stuff that's easily fixed if they weren't maddeningly abundant), to HUGE, potentially dangerous issues, such as the electrical system (wiring, breakers, etc), the propane furnace motor that was already on its last legs when I moved in, & the propane regulator, which I have already replaced, for obvious safety reasons. Like any sketchy used car company, AS IS made sure that everything worked "just enough" to sell the RV to an honest, unsuspecting ministry & this single mother with a very limited income (otherwise I wouldn't live in a 5th wheel RV), but once I got settled in, things began to go wrong, & have not stopped. I have already put so much money into this trailer that I'd most likely have been better off buying a brand-new, never occupied RV, from SOMEWHERE ELSE, which is what I would recommend to anyone thinking about doing business with these people. They refuse to be held accountable for their dishonesty, referring only to their name, "AS IS RV" when presented with any of the problems that they had to have known about, before and upon selling this trailer. Regardless of your name, any business that sells dwellings of ANY kind, should understand -- YOU have a responsibility to your customers, especially regarding their safety, but to also have at least SOME level of basic human decency, to either disclose ALL issues before selling someone a potential HOME, so your customer can at least fix said issues, or to at least fix the potentially dangerous problems yourselves (since you have the resources to do so, whereas a single mother does NOT) so that your customer does not have to, because they SHOULD NOT HAVE TO. While I understand that an RV is not necessarily intended to be a permanent dwelling, some of us don't have the resources for anything more permanent at present, & with the money I've shelled out on repairs to this place, at this rate, I may NEVER have. Again, regardless of your company's name, there are vital qualities that any & EVERY business should have: honesty, basic human decency, compassion, respect, and perhaps most important, INTEGRITY, which means doing the RIGHT thing, every time, to every customer, even, or especially, when no one is looking. Unfortunately, AS IS possesses, instead, deception, dishonesty, ethical indecency & cold, cruel indifference. Ultimately, when "making the sale" & "just getting the RV off of the lot" is your mission statement, rather than these crucial qualities, someone needs to be held accountable. Sadly, the "Lemon Laws" don't apply to these people, so they are not. If you are looking for an RV, for ANY reason, go to Bobby Combs, or ANYWHERE else.

On behalf of a local ministry we went to Blue Dog RV/As Is RV in Hayden off Hwy 95 to look to…read morepurchase an RV suitable for winter for a single mother living in the Coeur d'Alene area. We let them know the situation and the fact that this would be her home and not used for recreation. Before we purchased the RV we went out and had them show us that everything was working. They didn't show us that the water and sewer were working but assured us that Blue Dog/As Is RV had winterized our RV and that they would also make sure the batteries were fully charged. They told us they had gone through everything when they first purchased the RV and that it was all working. When we arrived to get the RV the batteries were dead. Later after we delivered and set up the RV for the single lady, we found that both handles to the valves that open the sewer lines were broken. Both the black tank and the gray tank were frozen including the main sewer line and had not been winterized. The fresh water line was also not drained and frozen. When we told them the issue they said they had no service person from Blue Dog RV/As IS RV to help us. Prior to the purchase and part of the deal we made, Blue Dog RV also promised they would fix a few minor things such as some molding that was separating from the wall and the shower door that wouldn't close properly, none of it was done. Blue Dog RV/As Is RV also told us they had people who would deliver the RV and when the time came to deliver, the two separate drivers we contacted through them bailed on us last minute. The first day we waited more than half the day and weren't able to schedule with someone else until the next day, where the second driver cancelled just minutes before he was scheduled to arrive. The single mother had all her belongings moved out of her current trailer awaiting the arrival both days in sub-freezing temperatures. We weren't able to get the trailer delivered until the following week and with someone who was not affiliated with Blue Dog RV/As Is RV. We hired a repairman to come out and he was unable to get the sewer line working because the lines were not drained and were frozen. The single mother went without running water for over a week and went without a place to go to the bathroom for 2 weeks. When we talked to the owner of Blue Dog RV/As Is RV, Bill, all he would say is "We are paying for nothing." and "What is our name?" When we replied Blue Dog RV he said "No. As Is RV". If you look at their online information it's the same building, lot, and SAME EXACT address etc. See screen shot. This is where we conducted our business. We reminded him that he said he would fix the things, as promised, he kept saying "Our name is As Is RV!" He eventually said that they didn't have a dump station at their location, but has a service come do it and probably had a receipt somewhere. When I asked to get a copy of the receipt or know who did the service he said he didn't have time for that. We will never purchase anything from Blue Dog RV/As Is RV again as we were continually lied to. It's shocking to know that a business would lie to a ministry and knowingly put a single mother in a position like this.

CUSTOMER SERVICE: I've had only great customer service at…read morethe CDA/Hayden store. They always have the tools I need in stock. They have a great prices and good pick up drop off option.

Generally very poor customer service and unreliable equipment…read more Rented a sander with electrical issues that caused me to loose production. Read the entire rental contract yourself before signing. Sales team will not assist you by pointing out important information. In general if you can get it from a big box store, you'll be better off choosing a different business.

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.