I used them twice and just tried to use them a third time…read more The main issue I have is that their site is misleading. First, it says 2 men with a sprinter van = $95 for 1hr. Everywhere a number is shown it says $95, but it also mentions 2hrs minimum, so the minimum total is $190 plus tip. If you're booking quickly, please be sure to recognize that even for a 1hr move you'll be paying over $200 with tip. Second, their site shows availability for the current day, but when you try to book or call, they will frequently say there is no availability (this happened to me twice). When you call in they'll try to book you for a later day. That is a bait and switch and takes up my time that I could have used to find a different mover. Finally, they denied me service today, partly because their drivers are unavailable (site shows availability for every time slot today), and partly because they said I was unhappy with the price I paid last time (which is true, I suggested they update their website, and the site still doesn't list "$190" anywhere as the minimum total). I give them two stars because the moving service was professional and seamless, but all the extra effort around scheduling and pricing make it not worth the hassle. Please note that they also push their customers to leave yelp reviews, which likely skews their overall rating higher than it otherwise would be.

Requested a quote from Yelp and had an answer within about 20 minutes of filling out some info (to…read moresee if I needed a uhaul or not), and got a very reasonable quote. I was moving a 5 medium sized pieces of furniture and needed a bed taken outside. I was working with Jahfari (spelling?) and one other mover and they used a sprinter van- $90/hr. They were great to work with, quick, careful, and had a good attitude. I used them for about 3 hours including travel. There was an ~$83 deposit, $100 for the COI which my building required, and the $90/hr and I tipped 25%. I moved from South Williamsburg to the East Village. Overall, couldn't imagine an easier moving experience. Thanks Jahfari!!

So the first time I used this company we had no problems. Not one but this time around I'm really…read moreunhappy with the professionalism. First off I was extremely clear to the company as to what was needed and when it came time to send pictures of the items, it was a surprise to them that I needed an additional room moved. Again I was clear in my email to the owner so when he gave me his pricing I was extremely happy. No need to look elsewhere. Right? He straight out played me. Hit me with an additional $200 charge with no time to look elsewhere. Then when we went back and forth and I resent the email I originally sent him when we were discussing pricing, he tried to justify his mistake because his "answer" specifically said "stop" and not additional room. You're a scammer who made a mistake and left me no choice to choose you because I couldn't get another moving company in a days notice. Oh and to top it off an hour late without notice. Had to contact them.

Was rude to me whilst I was trying to set up my move. After having to repeat my pick up and drop…read moreoff address multiple times over Yelp and text I mentioned to him how I did not appreciate having to repeat myself - I was told that i was being disrespectful and to use someone else. I am glad i will be after reading multiple reviews about things being damaged beyond repair - don't waste your money here. they may be the most cost efficient but there is a reason for this.

Very good service and friendly staffs!! The crew of men that came to help my family move were…read moreabsolutely amazing! They were extremely kind and helpful. I've never seen a crew work as hard and fast as these men did for us. They were so understanding and helped us moving our stuff so quick and safe! I highly recommend and very thankful to BG Moving Company

I've hired Max and BG movers for packing and moving three times within Manhattan in the past six…read moreyears, and referred them to half a dozen friends. They've helped me through a seventh floor walk-up, and a building with the world's smallest elevator. There was also a building that, due to a building error, tried to not let me move in and would have forced all my belongings into storage for two days, which would have been catastrophic - Max talked things through with the doorman and managed to get me moved in that day, with his team staying until almost midnight because of the delay caused by the building. I really appreciate that they're so consistent, such that when it comes time to move I don't have to spend time comparing a bunch of quotes, researching movers, checking to see if the reviews are fake, etc. The peace of mind that comes from just being able to call my go-to movers, knowing I won't get scalped on the price and that nothing is going to break, is priceless. I literally see the relief on my friends' faces when I mention I have movers I really love and recommend. I never write reviews but want to help this team grow because they've been so great across my multiple moves, and they deserve to be better known. Anyway, this is why BG is the best: 1) The price is flat and doesn't move. There's a flat quote at the beginning for packing and moving, and that's the amount you pay at the end. No nickel and dime-ing over packaging materials, claims that there's actually more stuff, etc. The quote is not hourly so there's no incentive to be inefficient. They used to be a great deal but pricing has gone up and now I would say the pricing is fair. 2) I've never had anything break or get scuffed, including huge mirrors, paintings, china, and delicate objets d'art. Granted, I know this is because they're doing the packing also. They're SO smart when it comes to packing and do a way better job than I would do on my own. They pack in an incredibly thoughtful manner that maximizes your unpacking efficiency later. My makeup brushes which are tucked in open cups were packed and loaded in such a way such that they never moved upside down during transit, so when unpacking they were all upright in their original cups. There's no leakage in my bathroom bottles, and they also know which ones have lids that need to be taped and which ones you can skip the tape (so that unpacking is easier). Honestly if you can afford going with BG for both packing and moving I highly, highly recommend them.

I see the response I received from the owner. He still doesn't explain why they said I had 10…read moreboxes, but the email I pasted in this review says 20. I also believed I reacted in a normal way to someone who kept insisting 10 boxes, when I had the proof clearly in the email they sent me I put 20. As I said in my review, I offered to help and pay more money on the spot. Any perception of me being "hostile" was me being eager to do whatever it took to get the job done, including help. How else would anyone else who was on a time crunch act? Just sit back and take the lies? We were all adults here. I offer for anyone reading this to contact anyone I know on yelp... including my employer of 4 years and my previous employer of 17 years. They will attest what a compromising person I am and how I've bent over backward to help them, which I tried to do with these movers.

AVOID!!! I cannot say this enough! They're sharks, and honestly there are SO many better options…read more(i.e. Dumbo movers). THEY CANCELLED ON THE DAY!!! on a Sunday..!! I booked my move a month in advance, I had a long discussion with the lady on the phone who knew we were moving to Long Island from Brooklyn. She told me it would be an hourly rate for a minimum of 3 hours + travel time, and "end of month fee". The movers turned up at 8.35am for a 9am appointment, they eventually came up to our apt at 9.15am. He surveyed our goods and said "ok no problem, we'll start with the boxes, i'll be right back" THE NEXT THING I GET IS A TEXT CANCELLING OUR MOVE at 9.35am! They claim our building we're uncooperative (UNTRUE ON SO MANY LEVELS) and that we were not packed... our entire apartment was packed and ready when they showed up. I had no discussion with the movers about this, they simply cancelled. Presumably because they couldn't be bothered to move on a Sunday. We had to find a last minute mover on a Sunday in July during COVID. THEY ARE THE WORST! avoid.

Really can't say enough good things about these people. I dealt with Andrea on email, and she was…read morealways super responsive and clear and accommodating. I see other reviewers talking about how emails are curt, but the fact of the matter is I'd rather have a short, clear email, than one with lots of details and where information may got lost. I'm sure they've worked out why they put certain information on their website on others they keep for email. The delivery/assembly guys were great. Spent nearly 8 hours putting everything together. With their tools and experience, it validated my instinct that it was worth paying for the assembly service. It would have taken me days, if not weeks, to do what they did in a day. They also asked about use case, and did some finishing work that wasn't part of the instructions to make sure I really got value out of the furniture. Kudos to the entire team. Highly, highly recommend.

I am really impressed. iFurnitureAssembly did a fantastic job assembling an Ikea PAX wardrobe for…read moreme. From scheduling to assembly, everything was great! Marina handled the scheduling and her response time was very quick. They were able to schedule the assembly in just a couple of days, which was great. Konstantin did the assembly work, he is very polite, courteous, professional, and did an amazing job. He really took his time to make sure it was done right. I am very happy with the service I received. I would absolutely recommend them and I would definitely use them again for any future assembly needs.

I was getting stressed about a move and my partner called this business. Angelo sent over his…read moreemployee Rey the next day and Rey was a huge help. Friendly. On time. Professional. Respectful. I felt he was honest and trustworthy. Wore the mask the whole time. He was also efficient, strong, and got things done well without damaging things. I was so happy my partner hired them. Then I needed to move a couch and Angelo helped with that. Angelo was at least as professional, trustworthy, friendly and respectful as his employee. We got the couch moved and things went smoothly. If I need more moving help they will likely be my first choice. I felt both moves were a fair price as well. I have zero affiliation with them, just really appreciate their service.

I was so overwhelmed and had to move at the last minute, Angelo was immediately responsive and…read morefollowed up about the move. We worked out the price and he showed up on time and was totally professional. WHAT A GREAT MOVER! Angelo is a very good communicator and seems to care about who he services. I feel grateful to have found his services and I highly recommend him.

Modena Moving gave me a fair competitive price and they took really good care of my stuff, really…read moreprofessional, and Valentin was very communicative with me and he responded to all my questions and needs. I will definitely use them again, they moved me and my brother from Dyker Heights to Bay Ridge and we really appreciate them. I would recommend Modena because of their great price and excellent customer service!

Only gave them 1 star because you have to. No, I did not use them, so why I am writing a review?…read moreWell, the guy answering the phone was very rude. He gave me a qoute to move a full sized bed and headboard,one 4 cubed ikea shelf, one 3'x3' ikea dresser, one small 3'x3' consol desk a mirror and at most 10 boxes (and that was pushing it) for over $500. I advised that I called because I was given a Groupon and after asking when I would like to move he said we don't accept Groupons on that day. Had my friend cancel the Groupon. HONESTLY, take your money elsewhere.

I have used this company more than once. This is the best company, with the best service, the best…read moreprofessional staff. I am very grateful for the service.

We had an amazing experience with company They were…read moreextremely professional , caring , clean and on time as promised Very very professional crew , especially Anton in Florida and Anya coordinator A PLUS