I spilled coffee on my MacBook keyboard, and they were incredibly helpful and responsive. They were…read moreable to thoroughly clean it and save my computer! I'm so grateful for the great service. Thank you!

Ive gotten my iPhone battery changed here a couple times with different phone, if you come here ask…read morethem to get a genuine Apple battery for you and also found out it's cheaper at Apple Store. Will do that next time

Geek squad guys were incredible. Came in for a backup camera and a head unit installation and they…read moredid it in no time and were super helpful explaining the process. Very fair prices as well compared to other stores. Would definitely come here again if I needed some electronic work on my truck!!

I rarely leave negative reviews, but this experience was so frustrating that I feel compelled to…read moreshare it. I purchased a brand-new iPhone from Best Buy that turned out to be defective. I attempted to return it immediately, but after waiting approximately 1.5 hours, I was told the system was down and to come back another day. On my next visit, after another lengthy wait, I was told to drive to AT&T to have the phone unlocked. AT&T informed me they could not help because the device was sold and controlled by Best Buy. I then returned to Best Buy and was told to wait 48 hours and try again. Over the course of multiple visits, my family spent well over 10 hours trying to resolve what should have been a straightforward exchange for a defective phone. The final visit alone took approximately 5 hours to complete the return, replacement, and data transfer. What is most disappointing is not that the phone was defective--manufacturing defects happen. The issue is the repeated misinformation, multiple trips, excessive wait times, and lack of ownership in resolving the problem. My wife and I have two young children, and the amount of time required to fix a problem we did not create was unreasonable. I have attempted to raise these concerns directly but have not received a meaningful response. I'm posting this review in hopes that someone from Best Buy management or customer relations will review this situation and explain how this level of customer service is acceptable.

My computer recently experienced an unexpected crash, which left many heads scratching. When I…read morediscussed this on the phone with the owner Ben, he immediately knew the cause and proposed a solution. I took the computer in, and, after determining that the hard drive was no longer good, Ben then proposed a solution, which he worked on fast and efficiently, reassuring me that he was on top of things. But the most eye catching aspect of this business is the personal touch and first rate customer service, patience and communication. Ben takes the time to carefully explain every issue to people...shall we say, far less computer literate than he is. This is a most welcome perk in an age when customer service, courtesy and communication seem to be completely lost on this generation in any given field of business or service. That alone convinced me to consider Ben for all my future computer issues.

A few weeks ago my laptop screen went black while working, and I was unable to get it to reopen…read moreWindows. I was panic-stricken because I had work deadlines to meet, so I began a search for help as quickly as possible. Ben at MT Computers in Vista was the first place I reached after leaving messages for several others. He told me not to worry and to bring my laptop over to MT Computers, which I did. After updating me with his plan for a course of action and price estimates, he fixed the problem, updated Windows 10 to Windows 11, and ordered a replacement battery. He returned my laptop to me in less than 24 hours, which I really appreciated, and told me that he would let me know when the replacement battery came it. Meanwhile, I could work on my laptop. The replacement battery came in a few days later, I ran over to his shop, and he replaced the battery in about 10 minutes while I waited. However, the battery would not charge up as it should, so I replaced the power adaptor to rule that out (they're cheap), but still the battery would not charge. When I let Ben know, he ordered another new battery, and installed it. Still the battery would not charge, so he ordered a third battery, this time from another vendor. I ran my laptop over one more time, he replaced the battery again in about 10 minutes, and the third battery was a charm! Ben was very kind, reassuring, pleasant, and patient with me. I highly recommend Ben and MT Computers to anyone in the Vista area in need of prompt and efficient computer servicing with great communication and a smile. Thanks again, Ben and MT Computers . You're the best! (Modern Tech Computers @ 760-727-8038)

I was having a lot of trouble with my laptop so I called Andre. He was very thorough and got my…read moremachine working great in no time. Thanks Andre. Highly recommended!

Okay, called Andre last year he upgraded and put memory, perfect for a whole year then yesterday a…read moreglich, think my malware did not update - so wow troubles, called Perfect Pc within the half hour Andre was tapped into my computer and worked on it without coming over, he was able to fix it all THANK YOU PERFECT PC you make life run soooooooooooooooo smooth as SILK!! Trish

After years of having a laptop that was big and bulky, I needed an option to pull the information…read moreoff and save space... Jeff was able to quickly have it taken care of and even threw in a cable that saved me shopping around online. Jeff was awesome and fast and highly recommended!!

He fixed my computer at an affordable price and in a short amount of time. Would go again if my PC…read morebroke.

dan owner of intelligent solutions came to my house and he set up my new Mac Air Book computer. He…read moredid an amazing job. Im not very good with technology and he went above and beyond to download every thing i had on my old Mac. Also took my Dell computer hard drive out and smashed it than put it in my car for me so i could take to have it destroyed. I would rate him 10 stars. i would recomend him and use again in the future

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

Richard did an excellent job on my computer. He's very…read moreknowledgable, quick and complete service. HIGHLY RECOMMENDED!

Watch band broke and pieces were stuck so that we couldn't remove the part of the band to put a new…read moreone. Came to Advanced Repair Center, where we've had very positive experiences in the past. Once again, they were awesome. He fixed the issue in a few minutes and wouldn't take a payment because he said it didn't take him long. This is so rare in this day and age where lots of business would have charged a significant fee regardless of the minimal amount of time it took. They are always professional and consistently kind each time we've come here for a service. Please show them some love and try out their services.

I found Don at Advantage Computers Networks six years ago and wrote a review for him then. I just…read morehad another event with him and I really have to say I am still so truly impressed! He remembered me right away from previous work and quickly began assessing my issues remotely. When you have a small issue and you are just one person, not a huge business, you just don't expect to feel like a top priority--however, Don had no problem making me feel exactly that way! He found the issue quickly and gave me full support when I went to go through a warranty issue with a giant online entity. It was so great to see the care and thoroughness of his solution laid out in simple terms, easy to understand and follow. Do not hesitate to contact Don with any IT concerns. You truly will NOT be disappointed. It was great to work with him again.

Just used this company for the first time. Don is very knowledgeable, kind and easy to work with…read more Definitely recommend and will definitely use him in the future for any computer issues.