Joel built up a THM 350 back in the summer of 2000 for my mid 12 second 86 Olds 442 which…read moreoccasionally sees some dragstrip use with drag slicks and here it is 2023.....with that same vintage THM 350. It still hammers 2nd hard enough to bark the tires and the fluid is still looking pretty good. That transmission might outlast me.

had an oil leak that I wanted them to check out. I was told there would be a $75 diagnostic charge…read more When I asked if that $75 would go towards the cost of the repair I was informed that, no, that was a seperate charge and I would have to pay in addition to whatever the repair was. Not sure what world they live in, but that is not acceptable customer service. As it turned out, I took my truck to Szott Dodge and they put it on the lift and diagnosed it for no charge. That's how you treat customers not trying to rip them off.

awesome customers service-!! Provided a ride both ways…read more Car repair quialty care-!!! Very clean & friendly

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

What an amazing experience...again. I just picked up my 1972 Cutlass Supreme and couldn't be…read morehappier! This is either the 11th or 12th transmission they have done for me. Just this year they have also rebuilt the C6 in a 77 F150 2WD and the transmission and transfer case in my 78 Bronco 4X4. I really appreciate them taking care of my classics, but they've also done the transmissions in my Ranger 4x4, Cadillac STS4, Charger RT AWD and more. They have also done brakes, air conditioning, etc. for us. No one wants the expense of a car repair but when I pay for my repair, I feel I've gotten great value and it always comes with amazing customer service. Did I mention that I go out of my way to use them? I live at least 45 minutes away and when I've been stranded, I've had vehicles towed long distances just so I'd have the piece of mind that comes from doing business with someone I trust. Good luck with your repair. Tell them Brian sent you. It won't be the first time they've heard that. ;-)

Extremely dissatisfied and disappointed. Took my F150 because my transmission was slipping. They…read morequoted me $6,500 to replace the transmission but wouldn't provide me with the estimate. I took it to Downriver Transmission, who a friend trusts, where they found the transmission fluid was low due to a corroded line and transfer case seal. They also replaced the bushing and U joints. All for under $1,500. More than 1,000 miles later it's running great and doesn't need a transmission. A Plus didn't mention checking the fluid level or the line, etc. At best, this seems negligent for not checking the level. At worst, they would have replaced a transmission that didn't need to be replaced then maybe found the other stuff. Yes, it was inconvenient but totally worth it to save at a minimum $5,000.

I am new to the Brighton area and stopped in to Brighton auto repair to ask for help changing the…read morelicense plate on my car today. The screws were stripped/stuck and I didn't have the tools at home to fix the issue. Matt was extremely kind and helped with the quick job! Thank you Matt for your help! Would definitely recommend Brighton Auto Repair!

I had to have an alignment after getting new tires went to them. They did a nice job as I peeked…read morethrough the window I saw them working very hard on one side of my car. I waited and actually was not bad at all - maybe an hour. I would go to them again .

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

I would HIGHLY recommend Prompt Transmissions!! They rebuilt the TH400 trans in my 1968 Oldsmobile…read more442, about 5 years ago and it's been rock solid ever since! Their quote was a lot lower than I expected and they had it done in a couple of days!! They explained everything that needed to be done and I couldn't be happier!!

I hate spending money on car repairs but as luck would have it after giving them a review on my…read moreprevious experience.... I had to use Prompt Transmission this week. I have an older Yukon and of course it had to breakdown and leak tranny fluid all over my friends driveway when the temperature was ZERO! I drove away not knowing I had a leak and pulled over less than a mile away because the transmission was acting erratically. I was pretty upset as I felt that I might have trashed my tranny.... A $2500 repair. I had my Yukon towed to Prompt and the owner Chuck got it in right away. He said that it appeared that I hadn't damage the trans since they added fluid and drove it, but it had a serious leak. They pulled the transmission and found that something on the torque convertor had sheered off and that the pump bearing that had been previously used was plastic and it should have been metal. I had had the transmission rebuilt less than two years ago by a guy out of his pole barn when I fell on hard times. Clearly that was a mistake. I got what I paid for. Chuck offered to let me take it back to the guy who repaired it previously. I said that I wanted Chuck to fix it right. He did and I picked up my truck today. He was very fair with me on the repair bill. Thank you Chuck!

Great service. Great quality. Great people to work with. We've been very happy with Mazur's Total…read moreAutomotive.

Exceptional service and customer care from the entire staff. I always feel welcome here! Howard is…read moreoutstanding -- he thoroughly explains every repair and even provides before-and-after photos to clearly show both the issues and the completed work. Honest, transparent, and professional every time. They also offer transportation to and from the facility, as well as loaner vehicles, which makes the entire experience even more convenient.

This place was right on time and serviced my 2015 Tahoe. Gave all the correct information and was…read moreon track with the repairs necessary.

Do your research here , the prices this guy charges is far beyond what other transmission places…read morecharge. For a complete trans rebuild, this guy charges double the price. Don't let their easy demeanor fool you , they will take your money when you can go down the street and get a much better deal and professional service, I advise you do your homework, this guy is a rip-off. He will never give you price, he always quotes a price range knowing he will zap for the highest price. He wanted to rebuild my trans for $4500, I got a rebuild done from a competitor for $2100 and a longer warranty, Watch your back with this guy.