Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

Honest and up front and knowledgeable about new and old automobiles. We are not close to there shop…read morebut will dive the extra miles for a job done correctly the first time. Definitely recommend Griffins!!

What a great place. For a woman looking to not be ripped off, I found the perfect place! They are…read moreprofessional, nice and really took care of me. I can't say enough about what a nice experience this has been.

Being a girl I hate taking my car anywhere for fear the men at the shop will treat me like I have…read moreno clue. I found that's not the case at A-1.. took my car in there and mike explained everything to me and had my car fixed at a reasonable price. I felt very at ease here and would recommend this place to everyone.

I took my car to A1 Quality for a second opinion. Chuck instantly made me feel at ease during a…read morestressful situation and came back with a quote MUCH less than the previous place. My car runs like brand new, saved money and had an all around great experience!!

Updated 07/06/2025…read more THIS IS LIE In addition if you look at the other reviews that Joseph leaves everyone else you will clearly see a review from another shop regarding the control arms. Updated: 09/27/2024 Based upon Brett's reply, The one with the selective hearing is Brett. He did not seem to care about what i had to say. Seeking a second opinion, another mechanic told me if he's a master mechanic he knew right well it was only a dry bushing causing the problem since their are only few things that it could be based on the symptoms. He told me that Brett was trying to upsell me. I don't know if that's the case or not. I hope not. For the record: I brought my 2007 Honda to Brett's garage for a diagnostic. After Brett had replaced the control arms on both sides and replaced right calipar I continued to experience a pulling to the right, even while in drive, but even sitting still as I would touch the brake the steering wheel would pull to the right. I told Brett about this on a number of occasions even took a drive with him, but he insisted that it was a $1500 job to fix it. The other mechanic in the shop also took it for a drive and said the steering was goofy. As you will learn below, it ended up being a lack of grease in a bushing. I asked Brett if my car was safe and he said he would drive it to California. I told Brett that I was very concerned on a number of occasions about the safety of the vehicle and I did not feel safe But he insisted that the problem was only going to be fixed for $1500.00. After picking up my car from his auto clinic and taking a 2 Hour drive with my wife returning home, there was a metal on metal loud noise coming from the front of the vehicle. When I contacted Brett by text, I told him that they must've missed something and he told me to bring it by and he would take a look at it. My text: "I tried to send you a video of this loud noise that the right side wheel is making when I turn the steering wheel after getting back from a two hour ride. It's a metal to metal sound. How did you guys miss this?" Brett: "There was no noise at all from the right side of the vehicle while it was here. stop back by and I will check it out for you." When I showed up. He became enraged and told me in the future to find another shop. He told me to give him my keys and he would put it on the lift and take a look at. While the grinding noise was still very present metal on metal and upon a deeper inspection, they found that there was a need for grease in a bushing. I watched as they move the wheel back-and-forth, and the sound went away as they added the grease to a bushing. I tried to cool Brett down tried to talk nicely to him told him I would like to continue to give him my business. I didn't want to go to another shop and he told me that he was busy after shaking my hand. He told me to take my business somewhere else find another shop. Brett appears to be a nice person, but there's a nasty side to him if you rub him the wrong way. I tried to talk to him before I left and he said I'm busy right now. I guess he forgot about all the money I spent there. Beware of these proud machanics that feel challanged when you question their 40 years of expertise and continue to tell you over and over they are a "master machanic" and brag about awards "best business in town. Nevermind all the bragging, JUST SHOW ME. After all, I am paying you. After a costly process of elimination and trial and error and new spark plugs and replacing the valve cover gasket my 2007 Honda is running more smoothly. After replacing both the control arms and adding grease to a bushing, the pulling on the steering wheel when stepping on the brake has stopped and the horrible metal on metal grinding has altogether ceased. I'm so glad it wasn't something more expensive like ball joints, or a 1500.00 fix as he insisted. I don't know how a master mechanic of 40 years could tell me that I needed something that was going to cost 1500.00 when all it needed was some grease added to a bushing. Taking his advice, even if i had not been trespassed i would not return. Upon his demand, I will be taking my business elsewhere. Thank you Brett.

I want to start off by saying that am very dissatisfied with the service that I received earlier…read morethis week at this place. I called them on Monday and Brent answered the phone. I let him know that I wanted to bring my car in and that it had a few issues. He asked me about the issues but was very short with me and only allowed me to tell him 1 of the 3 issues I had. I was also told I would have to make an appointment and drop it off. I don't see where it says appointments only on the site and that you can't wait for your car. Next day I took my car in and told him I was inquiring about 3 issues( my car stalling, heat issue, and just a check to make sure the car was safe for driving (that things look tight and good) I literally waited there from 8am till 1:30 200$ later Just to be told they couldn't find out why my car stalls. ( My car stalled today so I still have the issue). Which was disappointing so then I asked about the other two issues only to find that all the time my car stayed back there the did not check the heat issue, nor lift it just to take a look if everything looked good. He handed me back my keys and told me that I would have to come a different day to get the other issues looked at. Meaning more diagnostics and more $. My car stalled on the way home as well. I thought I could still rely on this place because they seemed reasonable the first time I did business with them and they had a motto that they cared about struggling women/ households. But 200$ was too much to pay just to be told nothing is wrong then my car stalling (still is) on the way home with 4 children in the car as well depend on it. Will not be returning and will be taking my business elsewhere.

I haven't been here in a while - thankfully no driveline problems - but every time I had work done…read morehere it was affordable and well done. More importantly, they will never upsell you; rather the opposite. One time I thought my transmission was shot. Hi Tech told me it was only my axle shafts - and they fixed it for a very fair price.

Absolutely the best and most professional transmission and auto repair service in Michigan.read more

These amazing people gave my car as they say in the biz, a full motor transplant. After talking to…read morea dozen places around detroit, in ohio, and one in georgia they were the first shop to find me a brand new motor. It's a fairly common motor, and is also unfortunately known to commonly fail. Somehow these saints knew where to find a brand new motor for my beloved car. Not a refurbished one with 35k miles, but brand NEW. These good people knew how to give me the actual peace of mind that only comes from a NEW engine. This is a really fantastic family-run shop. I am ignorant to actually understanding how a car runs. In the past I've almost had panic attacks when it very unrealistically seems like everything in my car is just going to fail all at once. This time was different. These saints didn't let me get close to feeling like that. These kind people VERY gently reminded me that only my engine was new. And even more gently they reminded me that the rest of the car already has 64k miles on it. This husband and wife really didn't need to be as patient with me as they were, and I'm extremely grateful that they were. I'm going to confidently assume that if Cars of Novi can find me a brand new motor when no one else in three states could, they can probably also find your unique car's unique parts that need to be replaced. I am also exceedingly appreciative that they brought both my car and myself back to life. Based off what i have experienced, I'm confident that Cars of Novi will also do a great break job, oil change, or whatever else you need qualified mechanics to do for you. Thank you all again!

Thank you DJ and staff for always taking care of my cars and providing quality work & service! The…read morevalue you get for your money here is unmatched.

SCAM POTENTIAL/UNTRUSTWORTHY - After getting all needed…read moreparts to replace my back windshield wiper at O'Reilly's next door, they recommended Dan's to attach the new parts. The older man at the front desk at Dan's told me it would be $44 JUST TO ATTACH THE PARTS. On my way home I went to Uncle Ed's and they attached the parts for FREE. In all honesty it was hard not to feel insulted that the Dan's employee thought he could get away with charging me that much. - In my experience (as a 23yo woman) Dan's tried to scam me on a small scale, so it makes me even more worried for anyone who is taking their car here for extensive repairs. Please be careful and try another shop.

I've been going to Dans for years. Always up front with the pricing and are very reasonable. I've…read morenever once felt as though I was being taken advantage of, or lobbied to do addition work that wasn't needed. A lot of folks struggle with honesty in this business, but I believe honesty and integrity are what the folks at Dans practice on a daily basis.