Mansfield location was so fresh . The sandwich was so beautifully made. Can't wait to go back to that location. It 's not as close to me as Cedar Hill. I had the club sandwich . 5 stars for that location. The cedar hill location just needs to prepare it better . I tried it about 5 times and always have to call back. Always ask for extra bacon but it never seems like I get it and it's not crispy. I have to take what little pieces I can find and fry some more at home. Really shouldn't have to do all that. I really love your sandwiches... Preparation needs to be checked. read more

My go-to sandwich is a Grilled Chicken Sandwich. It should be simple to prepare and priced reasonably. They use chopped chicken. The chicken itself was rubbery and not a very good taste. By chopping the chicken up, they could put less on a bun. I felt I was given less for the price I payed. I walked out thinking, "So this is how they make money!" Granted, they were newly opened and training new people so service was sketchy. The cashier spoke in a very low voice so ordering was difficult. With time, that probably will improve. But, with such a disappointment with the grilled chicken sandwich taste and style, I likely won't return. read more

So if you been to Panera Bread or Jason Deli you know what your getting into. Big vareity of food to choose from, average size lines, wait time for food average as well. Customer service is great so far. LOL, but overall would I go again YES!! More foods I wanna try, great first experience. P.S. HATED THE TEA. May, 2, 2017 read more

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We do not have a huge selection of dining places in Cedar Hill so I was expecting a crowd when I went for lunch. Surprisingly the wait was only a few minutes and the customer service was excellent. I tried the turkey bacon sandwich and was pleasently surprised. Of course you can not go to McAlister's without trying their famous sweet tea. read more

Came in after a day of shopping with the wife and kids. Our came out very fast and fresh. I asked one of the workers how long they have been open and it's only been less then a month. Place smells new and clean I'm not sure why other people put that it was not clean. There was a young man even cleaning the dining room that was not even dirty. Would be back since I live in Lancaster and this is the closest one to my home read more

McAlister's Deli - Delis Near Me - Cedar Hill, Texas

We love McAlister's and visit the chain in various cities. My family needed lunch but no time to pick it up. Ordered our lunch (part was special order due to allergies and substitutions). Our order was filled and delivered promptly. And, the order was correct!! Highly recommend this location. read more

Stopped by yesterday for dinner ordered 2 Reubens with potatoes salad, Mac and cheese, Cheese pita pizza. Cashier's were fast at taking orders only waited less than 10 minutes for food. The Reuben's were delicious, awesome potatoe​ salad my son ate all of his Mac and cheese. I will return for more. Great sandwiches!!!! Great atmosphere!!! Friendly staff!!! read more

McAlister's Deli - Reuben - Delis Near Me - Cedar Hill, Texas

I have been here about 3 times since my negative review. Everything seems to have improved a lot, or maybe that particular time was an exception. To be honest, I had never been a huge McAlister's guy. My best friend and brother always took me to get their tomato soup and the chicken chipotle ranch club as they were in love with it. It has definitely grown on me now. I was very happy with the way they treated me today. Even with a busy restaurant, the staff was friendly and prompt to ask for anything I needed.The food was great and I highly enjoyed my experience read more

First time in today and although the food was good, the customer service was not. 11AM in the morning and the guy making my sandwich had such a poor attitude about a change/substitute. If it is allowed, then just do it. If not, then say no. read more

My first time ordering from this restaurant was disappointing. My chicken Caesar salad did not have any chicken in it. And my chips were not sent with my sandwich. I was charged for food that I did not receive. I don't think I will order from here again. read more

I ordered a large group order with very specific additions and subtractions and every meal was correct. I appreciate the attention to detail and excellent customer service from staff upon arrival. read more

McAlister's is definitely winning the deli battle between them and Jason's Deli. The location opened about the same time as their counterpart but it remains excellent in service, quality, and cleanliness. The staff is friendly, management checks on customers frequently... we love this place! We go often! .99 kids meals are a great deal as well! read more

I decided to go back and give them another shot. But tonight we got home and found moldy bread in my son's grilled cheese. I can forgive that they left food out of our last order (it happens) but after the company reached out and promised to rectify it and never did, and especially now that my child was given moldy bread, I think it's safe to say we're officially done with this place. I tried to call and speak with a manager to at least warn them to check their bread but when I call the number listed on Google for them it says the call can't be completed. read more

McAlister's Deli - Delis Near Me - Cedar Hill, Texas

Nice location. The staff is always smiling. It's nice when a "fast food" place refills your drink and checks to see if you need anything. Lots of menu choices for everyone in your group. read more

EDIT 4/1/18: This place has most definitely and inevitably become a part of the epidemic of terrible service that sadly plagues Cedar Hill. I, as a frequent visitor who has the chance to interact with the majority if not all of the employees, feel more than qualified to make this claim based solely on my numeruous experiences. The corporate feel and sentiment that was a part of this establishment in the beginning has noticeably disappeared, and management is no longer interested in what goes on in here. The employees seem not to be concerned with what kind of service they are providing as long as they get a paycheck and this behavior seems to be reinforced and even encouraged by leadership in the store. I have been a faithful customer since they opened, but that may very well end today. I will be making my way to Arlington and spend my money where I am treated with dignity. I was excited to hear that McAlister's would be coming to Cedar Hill being that I had visited their Arlington (Highlands) location several times before. I've visited two times since they opened and can honestly say they've met my expectations. The staff seems to be handpicked, they're always walking around making sure everything is presentable and checking up on guests. They did make a small mistake the second time I visited by not putting avocado on my Spicy Southwest Chicken sandwich after I specifically asked for extra avocado. I don't remember if I was charged for it or not and I took it as an honest mistake. I noticed once I was already halfway through the sandwich and I didn't bring it up to their attention for said reason. One thing I would definitely change is their ciabatta bread. For some reason it always seems a bit soggy, as though it's not baked the same day. I would like for the cashier to ask whether or not you want your bread toasted and warm as well, and not automatically assume the customer wants it toasted. Overall I enjoy this place, and their sweet tea is among the best. I will keep on coming back and hope they work on the details. read more

The lettuce is sandy. It hasn't been rinsed. Last night, we ordered a Savannah Salad to go & the lettuce was very sandy. I gave them a second chance today before yelping. I ordered a chicken salad sandwich. The lettuce on top of the sandwich was sandy. I returned it. read more

I was really looking forward to a baked potato. I knew McAlister's had huge potatoes so chose to eat here. I ordered just a plain spud asking for extra butter, bacon, and chives. When I got my order, there was no butter in the potato, but lots of bacon and chives, so that was nice. there was a bowl of something creamy - i thought it might be whipped butter. but then i saw 4 packets of butter on the plate, and then realized this was a bowl of sour cream - i did not ask for this. But fine i just put it to the side, went up to the counter and asked for more butter. I didn't say anything to them about the sour cream. but i did assume that there would be butter already in the potato when i received it so that it would be melting in the potato! instead now I have a baked potato with 8 little pkgs of cold, cold, cold butter and my potato is no longer piping hot so the butter does not melt as it should! overall the potato was still good, just not as hot as when I first got the food and not enough melted butter. I will think twice before going here again for a baked potato. The staff was friendly. read more

Order my food online: Chicken sandwich with spring greens, peppers, and potato soup that warms all your insides of that hearty flavor and goodness. I loved the chunkiness from the potatoes and the cheddar-bacon w/ green onions they added to my soup. Thanks Cedar Hill McAlister's for making my experience a great one. I love this place! read more

Joshua Cherry the GM was so helpful and accommodating. I needed to pick up my salad early for work and he made it happen! I love this location and every one is so nice! read more

This place was super filthy. We took my mother in law to try McAllister's for the first time. What a waste of time! After ordering we waited over 30 minutes for food before cancelling our order. I saw several customers moving dirty plates to other tables so that they would have a somewhere to eat. I've never ever experienced anything like this. During our time here no one ever bused tables and the restaurant was quite busy. Unbelievable! read more

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We came to the pre-grand opening and left full and satisfied. I enjoyed the New Yorker, and my lunch companion had the Savannah chop salad. I also had the lemonade with peach purée, it was tart and refreshing. Everything was served quickly and it was very clean inside. The servers were very attentive and accommodating. read more

I previously dined at McAlisters in Aurora CO and was always very pleased with the customer service and food. I went to this location earlier this evening in Cedar Hill and the customer service was good. However, the food was terrible. My husband ordered a spud and it was so burnt that there was hardly any potato filling and it was terribly dry. I ordered the taco salad which tonight should have been referred to as the jalapeño salad missing chips, sour cream and guacamole. There were so many jalapeño peppers on the salad that I filled s small cup with them. I am truly disappointed and I hope that my next visit will be better. read more

The customer service was fantastic. The young man at the counter was friendly and was a pleasure to speak with. I believe his name was Kenlen. I am a huge fan of McAlister's Deli and sure wish they had one in my hometown in Baton Rouge. read more

Great service and wonderful food. So glad we have a close location now. The staff was all very attentive as well!!!

Poor service!!!!!!!!! Very unorganized. Staff acts confused and disinterested. The food was okay but they couldn't even bring it all to the table for two people. Soup and a sandwich... We observed around 20 people working there but it seemed like no one was in charge or coordinating. Dirty tables everywhere. Unfortunate for new restaurant in prime location. Need to learn what customer service is!!!! read more

McAlister's Deli - Delis Near Me - Cedar Hill, Texas

Food was totally unremarkable. The salad was wilted. My son initially got chicken tortilla soup and returned it for potatoe soup which was actually worse. $30 bucks without drinks and we won't be coming back anytime soon. Sorry McAlistes but you suck. Added as of 10/14/17- Amy from corporate office contacted me via YELP app and apologized for the experience. She said she asked for a second chance and said she would provide us with 2 free meals. I haven't heard back from them... read more

Bland... wilted salad... had to trade tortilla soup out for baked potato soup results were worse... it all tasted like they mixed it from a powder... I could see through the bacon in my BLT-A, avocado was not ripe... I remember better meals from my high school cafeteria in the middle of the hood... so disappointed... I feel a full star is to high of rating for them... over all I would not recommend this place. read more

I called yesterday to place a large catering order for 11:30 delivery. When it hadn't arrived at 11:45am I called the store. They had no record of the order whatsoever. The manager promised the order would be delivered within 30 minutes. It's still not here again. If you have a catering order, don't take a chance with this location. Ever. read more

As a local I was so excited to hear we were getting a McAlisters! I love this place and even worked at one when I was in High School! After 15 years they have changes the menu a few times but I have always been able to find something I love there! My current favorite is the Horseradish, Roast Beef & Cheddar (Which I switch the Cheddar for Provolone because I am weird and cheddar is always to greasy to me) This sandwich is amazing and they don't even look at me funny when I ask for the switch on the cheese! The only downside to me is that I am soon to be leaving and will miss having a McAlisters close by unless there is one where I am going! I will remain hopeful because I don't want to wait 6 years again to have it nearby! read more

Mcalisters is the best place ever! Ashley is the mest manager up there and she is always on top of her game!! Love this place the good is awsome !!! read more

Franciso is beyond amazing, he always does a great job. Stephanie, Ashley, Alexis, and Sapphire always welcomes me. The food is great

My family and I love eating here. My toddler is super picky and finishes her food eveytime we come here. We've been here 5 times since opening and we love the variety of options to be healthier. Staff is so friendly and helpful. read more

Food was tasty but the service sucks! The girl taking our order acted like she didn't want to take our order. Not friendly at all. Apparently they don't come to our tables to check and see if we need anything else. Never came to pick up plates after we were done eating and never came to refill the drinks, we had to get up and ask for them, the only reason why we expected all of these things to get done was because we have been to the Arlington location and their services are superb, they did all of these things. I guess we sill stick to the Arlington location from now on. We thought service would be the same but nope. Go to Arlington location. read more

It doesn't seem to be a clean place to eat!! Too much walking in and out of the kitchen. Small papers on the floor. I wish it were as clean as it was when it first opened. Y'all need to do more cleaning. read more

Don't waist your money. You can make a better sandwich at home. The soup is straight out of the can.

Today we ordered from this location for the third time. Something has been missing or incorrect each time. Today my Southwest Cobb salad had no grilled chicken and no tortilla chips. Manager Ernie was borderline rude because I asked for a refund. Three strikes--they're out. read more

I revisited this restaurant several times since my last review and I was very Pleased with the service and the food.

This location will definitely be on my last to visit for a while. I ordered a Togo order with my staff while working a 9 hour day and was disappointed to say the least. I spoke with the manager but who has time to constantly go back to the restaurant to get an order correction. I will hope that the manager works on their competency level and corrects underlying issues with staff. read more

I have tried this place three times and wait gets longer every time. I overheard other people saying why is it taking so long. The food is good but I don't know if I can take the wait again I was so hoping it was going to be a great experience. read more