It's rare for me to give 5 stars, but this McAllister's location earned it. The young lady taking our order was friendly and efficient. The orders were prepared quickly, and our food was fresh, tasty, and we all enjoyed our meal. The atmosphere was peaceful and the dining area was clean. The manager checked on us several times and all of the staff seemed genuinely interested in serving us well. They proved to the Chipotle nearby that kind and efficient service is still possible. read more

5 Reasons to Not Visit Here: *Cashiers and servers were not overly friendly, welcoming, and didn't offer refills/ check on service. It was dead inside the restaurant so felt a little like they were done with us after we ordered. *Overpriced: $29.59 for two "Choose Two" meals with half sandwiches and macaroni felt like a ripoff. The register also automatically adds a tip unless you add a custom tip of $0.00. *Macaroni was overcooked, soggy, with soft noodles, watery cheese, and poor flavor. It even looked old or discolored. I was unable to eat this. *The interior was clean but outdated--booths were dingy, ripped, and taped, resembling a dated fast-food spot. *Left hungry despite the overpriced meal. Would not recommend. read more

McAlister's Deli - Delis Near Me - Columbia, Tennessee

We came in on a Sunday after church for some lunch and was kindly greeted at the counter and asked if we were ready to order. She was patient while I decided and took our order. The food was quick and delicious. We both ordered different versions of the pick two and were both happy with what we ordered. I got the 1/2 Chicken Sandwich with the 1/2 Southwest Salad. The ingredients were good and the portion was large on the salad. He got the 1/2 French Dip with the 1/2 Potato Soup and it was delicious! Can't wait to come back and pick another combo! Also, the restaurant was nice and clean. Nice amWe will be back! read more

Staff was super rude while ordering cashier wouldn't look at us and spoke with contempt and attitude towards us, while I was getting a refill I overheard a another customer's request to have her salad divided into two plates I saw and heard a kitchen staff member say to tell the customer to go f themselves. read more

Great food and great service! Love the vibes! They answered all the questions I had about their menu and they were very friendly!

We had a great lunch a McAlister's. Love their salads & the Ruben was so big my husband couldn't finish it. The employees were super nice & accommodating. read more

French dip had no meat on it, it is all bread!! Reuben was good. Salad was old lettuce. Disappointing. read more

McAlister's Deli - French dip, all bread - Delis Near Me - Columbia, Tennessee

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Best sandwich ever! We really liked our lunch. If you want to keep the cost down, ask for a kids water read more

Food is excellent and delivery is fast. I love the fresh fruit side. Salads are huge and really fresh and good.

I've always been a fan of McAlisters for a quick healthy meal! Way better than driving through McDonald's! I got the club sandwich with a side of mac and cheese! Delish! Cashiers were super sweet and the place was pretty empty when I was there! It was great! read more

Was at the Columbia Tn location on the 14th of April. First thing I noticed was all the dripping and sticky circles on the register counter, couldn't even place my card or hand anywhere. Most of the tables were dirty and had debris and sticky surfaces on the floor. Went into the rest room and it was also a mess with stains, water and debris on the floor. For God sakes ! I'm eating here ! Lazy uncaring employees that take no pride in what they do. Shame on you ! read more

The service is good, the workers are very nice. The place is always pleasant to go to. But I went to spring hill's McAlister's and it was amazing. They fill the sandwich to cover the whole bread and they load up on the salads. This one in Columbia can be pretty stingy on the fillings where parts of the bread does not even have filling. I really don't appreciate that and would even be okay if they would spread the meats to the end of the bread. The salads are small compared to Spring Hill. Please manager, to bring your restaurant up to par, you need to make better sandwiches and be a little more generous. read more

I love this place!! I always order the club wrap. It's fresh and delicious. I love the passion berry tea. I placed a catering order and they gave me 2 complimentary meals. This place knows how to treat its customers. read more

I was shopping and decided to eat lunch. I found my sandwich to pretty good, but really expensive for a BLT. It included a small bag of chips. In all I just give the place an expensive "yawn ". The service wasn't special. I neither felt welcome or dissatisfied, and the ambiance was clean and tasteful. Nothing special, but nothing really wrong. I didn't find anything that would make me go back. read more

17.21 for a baked potato with nothing on it and a chili.WTF.i will never go there again and then they wanted a tip with a to go order

Jasmine gave us exceptional service! she was extremely attentive to us, for all of our needs the stores lucky to have her

Good food and good service. Nice menu too. They could hand out soup spoons (which I think most people use) with their soups. It would be great if dinnerware was out and refills were accessible. Overall still a good place to go. read more

The customer service at the Columbia, Tennessee location is terrible. I entered the restaurant at 10:30 a.m. I was the only customer there. The server stood at the register and stared at me with no greeting, nor asked to take my order. When I asked if they were not required to greet customers, her response was, "What can I get you?" and my response was, "Nothing." I informed her that I would be making a formal complaint, and she never responded. I was very disappointed, as I love the food there, but refuse to spend my money where I cannot even get a decent greeting. read more

I waited over 45 mins for my food , all the people working there talk about the customers right in front of them . They didn't even get my order right . So long story short I will not eat there ever again 1/10 . Food: 2/10 cold and soggy sandwich Service: 3/10 extremely slow and disrespectful read more

Got my order, missing potato salad, went to leave they ran out, gave me the wrong sandwich and I asked for extra avocado but there was only 2 pieces on the sandwich. No I'm sorry, in fact the guy had an attitude with me and he was the one who totally jacked up my order read more

It was lunch time and the service was still fast. Menus available as you wait in line. The customer service was excellent. I ordered the half and half(baked potato and broccoli cheese soup. It was brought out hot and the soup was delicious. read more

McAlister's Deli - Interior! - Delis Near Me - Columbia, Tennessee

Very good food when they get your order correct. I order from here 2-3 times a week. I'm usually missing something in my order or the food is never the way I request online. I ordered a southwestern salad today that is suppose to have chicken and avocado on it and it had lettuce and tomatoes only. This is starting to get worse with every order. I won't be ordering from here anymore and paying for stuff that I never get. read more

McAlister's in itself is delicious - but this location has consistently had THE.SLOWEST. service. If you have places to go, skip this location read more

Just don't order the grill cheese () and tomato. Like where is the cheese? Nope not there.

Said "servers" were down and they couldn't take any orders.... these people couldn't wrap their mind around the fact that you can just tell people you're only taking cash and write orders down to be made... absolutely absurd. read more

Awesome!! Clean and friendly. A little slow, but they're new, so don't be impatient. The Ruben is amazing! Their sweet tea is is Also incredible! read more

This location is a disaster. If you order from here despite the warnings, make sure you check your order before leaving because I guarantee something will be wrong with it. The customer service overall is subpar, and the food simply isn't good enough to go back and deal with the mistakes and the attitude from the employees. 1. The employees are rude and/or apathetic. They look like they're in or just fresh out of high school and like they couldn't care less about their jobs if they tried. The girl cashier was on her phone (maybe that's why she didn't catch all the errors in my order as she was bagging it) and talked back to the older gentleman who seemed to be the manager on shift. This looked more like a spoiled brat talking back to her dad than an employee in a more professional setting speaking to her superior. It made me cringe. The young guy making the food also seemed upset and like he couldn't wait to leave (which is understandable but not if the customers see and hear it). He was asked about an order by the manager and apparently didn't like what he was told because this kid took several cookies and loudly slammed them on the counter where the food is placed before being bagged. The manager just stood there and did nothing about it. There's clearly a lack of discipline here, and it doesn't help that the manager allows it. 2. My order was ALL wrong. Every single item had something wrong or missing. The garden salad for whatever reason had bacon all over it. I don't eat meat. I didn't request bacon. Bacon doesn't even come with that salad at all. Why was there bacon there??? Gross. I had to pick it out. Then, the veggie half sandwich had literally (and I mean literally) ONE thin sliver of avocado. I'm not asking for a whole avocado on a half sandwich, but this was ridiculous. The kid who put the sandwich together must have also been blind because the sandwich was a mess. Even the toothpick that was inserted to keep it in place was put on the edge of the crust. This, of course, means it didn't actually hold the sandwich together. Moreover, the potato I ordered had no butter, no sour cream, and maybe two tiny slices of green onion. Were they running out of avocado and green onions or something? When I asked for the butter and sour cream, the girl up front said, "Ok" and then never got either thing. Additionally, the tea I ordered was missing. So, I had to go back to get it. The girl wasn't pleased that she had to pour the tea, as she was busy on her phone. Finally, the brookie I ordered was also missing. When I asked the bratty girl up front for it, she said, "Oh, we don't have any" and then turned her back to me to play on her phone. Excuse me?! I PAID for it. You don't just tell me you don't have any. You offer something else. Heck, it is their responsibility to tell me when I get there that something is missing and then offer a replacement. That's literally their job. I had to say, "Hello? I paid for it, so I'm not just going to gift you $2 and leave." She finally offered a brownie and I left. 3. In terms of the food: it was not great. Subway is tastier. The best thing was the potato due to its size. But it's just a potato. All the food unique to the deli itself, like the salad dressing and sandwich, were mediocre at best. The food isn't worth having to repeatedly go back to ask for half your order because the kids working there can't properly make or bag the orders. 4. It was expensive for what it is, especially when you factor in the terrible customer service. 5. The kids making the food didn't have their masks over their noses. I noticed that as I was walking out, unfortunately. Disgusting. Here's to hoping he didn't sneeze or have a runny nose while making my and others' food! Overall, find another deli with actually good food and decent customer service. Otherwise, you'll be left wishing you could get your money back. read more

Very very slow service. Lines move at a snails pace and food takes forever to be served.... we are talking about sandwiches and precooked soups here! Not worth the wait. read more

Rude kitchen staff throwing orders about. This chain is delicious, but it shouldn't take this long when I ordered online. Actual staff has a line a mile long, and still took thier sweet time to get orders in. I stood for a good 10 minutes before being asked if I needed help.... Foods delicious but I'll drive to spring hill to avoid this service. read more

this will be my last time eating here I ordered a baked potato and it arrived pretty quick but when I dug into it the cheese was not melted so I asked a staff member named Kameron if my cheese could be melted and he said yes but he didn't feel like doing it in my eyes that is terrible customer service so I will not be returning read more

I worked with a wonderful catering coordinator, Curt, for our lunch carryout order of 25. The food was timely and accurate and my party loved the food. When we arrived, the restaurant was very clean and the staff was extremely helpful! read more

Nope. Avoid if you can. We walked in and right up to the counter to order, but it took 30 minutes to get our food which consisted of 2 soups, a salad, and a French dip sandwich. I saw the cook put the French dip in the window to be served, and it sat there for 9 minutes before the rest of our order was prepared. I'm sure it would've tasted nice when it was warm. If we didn't have to rush to make our appointment, I would've said something to the manager or asked for it to be remade, but we didn't have time for that or to hear some excuse of what happened. You'd be better off driving 20 minutes to Spring Hill to that McAlisters... it would take less time, including the drive both ways. read more

Love this place! Best staff and great food. Lots of parking and always clean.

Nice clean place my only problem is that their hot sandwiches aren't hot they are barely warm and yes the service is slow but I think it's where it's new and they're still learning how to operate but I will return again read more

i went to this location hoping that i would be wowed since spring hill location has lost its luster lately. i usually get a king club or a spud and have been severely disappointed in spring hills quality, mainly the lack of customer service. i had encountered a woman there who after i had an issue said she was the manager, named christy. while her employees were being railroaded in the kitchen she was not too concerned to help, but was too busy flirting with guys in the lobby to even try to give assistance. but not in columbia. they have one woman there that runs around there like a chicken with its head cut off. she was in every position: kitchen, front register, running food to tables, even wiping tables, all the time being cheerful and with a smile on her face. i asked the cashier her name, he said it was sierra or ciara. ive seen a few of the male managers there and they are all rude or not friendly at all but she goes that extra mile to make customers feel welcome. she also seems to interact well with fellow employees, as ive witnessed and overheard two male managers yelling at employees while i was dining. as far as the food goes, it was tasty, hot, and the presentation was great. the cashier, jake, was very nice too. kudos columbia for redeeming mcalisters in my book. and a big thank you to ciara/sierra and jake, for showing that even though you work in a fast paced and hectic atmosphere, you can still do it with a smile and a positive attitude. read more