Eat here often close by fair prices most items are well prepared. Hep can be a little unfriendly but think that is because there always a line at counters food comes out quickly. Hate the line at registers. Wish it were a sit down restaurant read more

My daughter and I often dine in or carry out at this McAlister's when in Knoxville. We came in after doing some Christmas shopping for dinner. It was pretty empty with about 3 other families at tables. The lady that took our order was friendly. We both ordered the choose two and my small child got a grilled cheese kids meal. When our food arrived I noticed my daughter had potato soup instead of the chicken tortilla that she ordered. She doesn't like to make a fuss and didn't want to tell them they got her order wrong. I then noticed that my broccoli cheddar soup looked separated. I took a bite and it was cold. I realized it looked that way because it was not fully warmed and the cheese was clumpy. I took it to an employee and asked if they could just warm it for me. She said yes and that she would bring it back. She never came back. I ate my 1/2 chicken salad sandwich which was sloppily made and falling apart. My girls finished their food and we just decided to leave. I went to the counter to tell them never mind on my soup and the employee that took it back for me was standing there texting or surfing on her cell phone. The manager apologized and did give me a voucher for a free meal. Honestly, the past few times we have eaten there it just wasn't the same quality we used to get. I doubt I will use the voucher to go back. read more

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To me the food is average and the price is just too steep for what you get. The sweet tea is always good but I do not frequent this place much. read more

McAlisters was absolutely wonderful and flawless!! From the servers to the cleanliness. We enjoyed every second of this Warm, Inviting Atmosphere. My Husband and I LOVED the Taco Tortilla Soup!! It was beyond delicious packed with Delicious Taco Flavor!! We also got The Turkey Club and the chicken Club. ALSO MIND BLOWING!! Topped off with a Refreshing Lemonade We enjoyed the quaint, clean atmosphere. The Gentleman staff at the counter who took our Order as quick to answer any question we had about what comes on the sandwiches, and was kind! Thank you! The bathrooms were well kept, and there was plenty of parking! My Recommendations: -The Tortilla Taco Soup -The Turkey And Chicken Club Pros: -Great Location -Plenty of Parking -Great Flavorful, NATURAL food -Clean meat -Bathrooms are well kept -kind workers that know their menu! Cons: -Absolutely Nothing!! Thank you! -The Kanevski's read more

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The staff were great. My food was hot and delicious. I was impressed how clean the restaurant was. The sweet tea was amazing!

Appreciation for NICK and the Staff at McAlister's on Shaad! This location is it!! I placed a *delivery* order through McA's app, but then clicked "reorder," because I always order the same thing. Well the app changed my order to a pickup and doesn't explicitly say so. After 45 mins | call the store and they say it's still waiting. When I got there, Nick was understanding and remade my entire order. He took initiative to take care of customers, and this isnt the first time this focation has taken care of me. During another incident, previously, when I had ordered a pick-up, a lady, I think a manager, saw my food got done quickly and I was late to pick it up. She went ahead and replaced my mac and cheese expecting it had gotten too cold. This location is fantastic, thank you very much! McAlister's Corporate, however, absolutely sucks. To make a long story short, I wouldn't do business with McAlister's if their franchises were like corporate. The corporate care team did anything but care. They were slow, unhelpful, antagonizing, and accusatory, when the whole problem was their apps fault. read more

Order was completed ahead of estimate and as ordered. Pick up was flawless & without issue. Store was clean and orderly.

I Love the Chili, so good, have been here several times and food and service has been super every time. Sandwiches are awesome as well.

Good food, bad math. Used a BOGO 25% off entrée coupon and they subtracted on $0.75. Cheapest entree was $10.99. By my math they should have taken off $2.75. Ordered on the app. read more

McAlister's Deli - Billing is wrong. - Delis Near Me - Knoxville, Tennessee

It has been quite a while since I've been to McAlister's Deli, but I must say, it was great to try it again!! Emily who took our order was very friendly and if you ask her nicely, she may sing you a song as well!! The sandwich that I tried was better than what I remembered from previous visits. And my oh, my, their sweet tea is amazing! This is a great option for a quick lunch break meal. Also, if you're not wanting something heavy on the stomach. They have great selections on their menu. Give it a shot and I think you'll enjoy your lunch.! read more

McAlister's Deli - McAlister's Club - Delis Near Me - Knoxville, Tennessee

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Worst experience. We did go in about 20 minutes before closing and the nice gentleman at the register said it was fine and that we could stay and eat. Mind you it was a Wednesday night (kids eat free) and we had 5 children with our family. Total of 9 of us. We ordered quickly and rushed to our table to set up and to be able to eat quickly (as quickly as 5 kids can). They brought our food and we noticed they forgot to ring up my dads order. My mom went up to the counter, well BEFORE closing time and they told her they could not make anything else. Ok, that's fine. They need to clean the kitchen. We were eating our food, about halfway done and this employee came up and said "I'm sorry, we are closed and because you have minors you HAVE to leave." This was after the young man told us it wouldn't be a problem if we stayed to eat our food. They also didn't ask anyone else in the restaurant to leave (I'm assuming because they were adults). They were very rude and very condescending. We didn't even get to finish our meals. We will NEVER eat here again. read more

I've eaten at this location for 20 years. Lots of memories here. Picked up an order tonight and they forgot our sides again. Last year or so this has happened almost every time we get take out. Something is always missing. Foods great. They need a better food checklist system or to use the one they have. read more

The store was nice and clean. Sweet tea was delicious. The grilled chicken was yummy.. the bad thing was the potato soup was watery and had little to no flavor read more

McAlister's Deli - Grilled chicken sandwich with potato soup - Delis Near Me - Knoxville, Tennessee

The pick 2 is legit! The French Dip and the half spud was on point. Will definitely be the go to combo moving forward!

I was craving a baked potato and remembered that this deli has huge potatoes! I got the "just a spud", which was two baked potatoes put together with sour cream and cheese. It was simple but delicious. My husband had a club sandwich and said that it was really good. The service was fast and friendly! read more

McAlister's Deli - JustaSpud - Delis Near Me - Knoxville, Tennessee

We eat here weekly for lunch. Excellent service and food!! Highly recommend. Great soups and sandwiches. Really great staff! read more

McAlister's Deli - Sweet tea! - Delis Near Me - Knoxville, Tennessee

We came here after church because I was craving a salad. McAlister's Deli has a great salad menu which consists of 8 different salads. I ordered the Southwest Chicken & Avocado Salad and it was delicious! It's basically a taco with less guilt. The salad was sooo big and filling that I was able to eat the rest for dinner. read more

McAlister's Deli - Southwest Chicken & Avocado Salad - Delis Near Me - Knoxville, Tennessee

Let me tell you about this place, not only is their food finger licking good, but their customer service goes above and beyond what Buzz Lightyear would do. I've only done pick up and delivery, but I'll tell you what, this place beats any other deli places. I've had their Rachel (LOVE if you love sauerkraut 10/10), their French onion dip (big portion, couldn't even finish it) and my gf's favorite the Smokey pepper Jack turkey. If you're looking for a good place to grab a sandwich, look no further! read more

THIS IS THE WORST MCALLISTERS EVER!!!!! How hard is it to make sure your NACHO BASKET has NACHO CHEESE?!?!? For a to-go order??? Why should I have to get all the way home and THEN find out that these dumbasses forgot shit. I have NEVER been somewhere where LEGITIMATELY every fucking time THE ORDER IS WRONG. Are there any qualifications to work here?? And not to mention that AFTER I had to drive all the way back down to this shithole, I had to WAIT TEN MINUTES UP AT THE COUNTER even though NO ONE was in line. This is the WORST customer service I have EVER experienced in my life. Please, if you can help it AVOID THIS PLACE AT ALL COSTS. I WILL NEVER give them another DIME of my business. Fuck you Schaad road McAllisters you SUCK. TO ADD they also forgot our broccoli!!!! LIKE CAN I GET MORE UPSET???? Also pictures of how the food was THROWN in there. Do not eat here!!!!!!!!! read more

McAlister's Deli - King Club aka shit club - Delis Near Me - Knoxville, Tennessee

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Stopped on the way back home to Dayton. Bad food. Stay away. Terrible management. I asked for a sandwich, and the manager got mad and called me a Jew. I have friends that are Jewish. Was very uncomfortable. I don't care for Nazi run businesses. read more

Justin at McAllisters Deli at 232 Morrell Road represents the company very well. He is efficient and also projects himself as customer oriented. Whenever I am entering as a customer I am pleased to see Justin at the counter. read more

I came in today, Taylor took my order and it was great service. She was very friendly and sweet. I definitely will be back!

Second time I've tried to us a McAlister's Deli gift card at this location. When I went to pay for my two to go orders with the gift card, the hostess said, oh my, I hope it works. It did not She then said, it's not our fault, it's the server, we'll have to get help from IT again to fix. read more

I just came to get my curbside order, the little girl Taylor brought my order out immediately. She made sure my day was good and put a smile on my face. read more

The spot is great for lunch. I always get the half sandwich and soup. The McAllister Club was pretty good. Unfortunately, I was missing a slice of bread one one of my sandwiches. My soup was pretty good and was nice and warm. The cashier was very friendly. The restaurant was clean and social distancing guidelines wetter followed. read more

I ate there yesterday 1/13 got spicy turkey melt which has avacado and tortilla soup. after about 2 hours started feeling nauseous was sick the whole evening. feeling better today but not 100%. tried to call them so no one else would get sick cannot get answer read more

The taste of the food was not the issue , The king club was really good $ 12.99 , the large spud with the one layer of thinly sliced roast beef and cheese over the top was in my opinion over priced at $ 11.49 , and the Gallon of Tea at $ 8.99 . around ten dollars with tax for a gallon is over priced , plus a $ 0.097 hidden service fee , $ 33.47 Plus tax $ 3.18 = $ 36.65 total ..... Ten years ago this cost around $ 10 less . read more

Every Wednesday between the hours of 5-8 is kids night at McAlister's Deli. My son Rain, loves all the amazing choices and ways to customize his signature meal. McAlister's Deli offer free kid's meal on Wednesday, with an adult paid meal. Most of all, they have a great app program and email sign up for great coupons and more. My son loves the kids chicken & broccoli bowl Protein and greens for young athletes active in sports. All natural chicken tossed with fresh, steamed broccoli and cheddar-jack cheese make the perfect fuel for active kids always on the go. Rain favorite meal is the kid's roll a wheat wrap filled with lettuce, tomato, all natural cheddar cheese and your choice of protein chicken, ham or turkey. Thanks Christy-Grace for always, making our meals extra special with your warm smile every time we visit McAlister's Deli. read more

McAlister's Deli - After Homework it's McAlister's Deli - Delis Near Me - Knoxville, Tennessee

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Whoever took my order today was horrible. Zero customer service skills. She rolled her eyes at us, kept complaining about her coworkers while we were trying to order, and gave us attitude from the moment we walked up. Very off putting. Brunette girl. read more

Knoxville police shot and killed Anthony Thompson Jr inside his high school bathroom in 2021. The sister of the deceased teen worked at this McAlister's Deli. A few weeks ago officers came in, and she refused to serve them. (I would assume having her brother killed by the local police department in his own school is traumatizing to a sibling.) The Police department complained they weren't served on their Facebook page. Rather than supporting their young employee, McAlister's deli fired her. Management is trash. Do not frequent this place. read more

Service is terrible here! I love the food but I order curbside and no one comes out we wait over 30+ mins after our designated pick up time then end up having to go inside. Then another time we order pick up it says it'll be done by 8:30 so we go inside to the pickup and nothing is there so we wait...waited 15 mins and not one person asked if we needed anything or our order name finally the manager came out so I went up and asked how much longer and ends up that the order has been done and was sitting at the counter but yet no one told us. And they also forgot our cookies!!! read more

incredible service. very kind workers. food was great / greater than expected. expect to be treated kindly

We were in the area the other night and decided to stop here for dinner. My mom had heard good things, so we decided to give it a try. Once we walked in it reminded me of another popular sandwich & salad, soup place. We decided to get takeout to enjoy at home. We got the McAllister club and the Black Angus club and the grilled chicken ceasar wrap. Both of the clubs were ok, but could have been better. They come with a side, we tried the macaroni salad, potato salad, & chips (standard chip selection doritos, cheetos, sun chips, and a few other). The macaroni Salad was good, a cork screw past tossed with some veggies and what tasted like a bottle Italian dressing. My mom said the potato salad was good. The spreads kind of over powered the sandwiches. They had a good amount of meat but the layer with the lettuce and tomato were barely there. The chicken ceasar wrap was the best of them all. Not sure if we will go back, but if we do we will be trying something different. read more

McAlister's Deli - Macaroni Salad - Delis Near Me - Knoxville, Tennessee

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I ordered the full size French Dip sandwich with "carmelized onions", a cup of broccoli cheddar soup and sweet tea. The sandwich was terrible. The meat smelled rancid and tasted it too. The bread was stale and hard to even chew or bite off. The "carmelized onions" were crunchy. I'm guessing they dipped them in au jus to give them color. I couldn't finish more than 2 or 3 bites before I gave up on it. The soup was edible. As you can tell I'm pretty disappointed with my $15 lunch. I mean, couldn't even get a full cup of tea, that by the way was over priced. read more

McAlister's Deli - Delis Near Me - Knoxville, Tennessee

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Excellent food. Clean. Friendly. We all ordered the pick 2 meal. Wife and son got Turkey sandwiches and cheese spuds. I got a max spud and a club salad. read more

McAlister's Deli - Delis Near Me - Knoxville, Tennessee

Went inside to order take out. Bowl of Chili and a half sandwich. They gave my order to someone else. Waited for 20 minutes for them to figure out and all the time they kept saying it would be out in a minute. Then it took another 15 minutes to get it ready so 35 minutes later I walked out of there got home and they didn't wrap the bowl so chili was all over the bag. They gave me a fork to instead of a spoon and no crackers. read more

While I enjoy the food, the inability to use their gift cards at the register or in any of the locations in Knoxville Tennessee is quite frustrating. There was no indication whatsoever that we would not be able to use the gift card that we had purchased and when we reach register the girl said that their card machine had not been working for over 2 months. They just lost $40 customer. read more

Brocolli and Cheddar Soup with Garden Fresh Turkey Sandwich was a perfect ending to a cold and "snowy" April day in Knoxville!! The perfect comfort food! Delicious, Hot and Fresh. The only complaint (and hardly that!) but the booths are too low for the table tops. I am 5'10 and I felt like a little kid sitting at the grown ups table. read more

Went in on Monday, January 6, 2020 around 7:30. My food was cold but not too bad. As I was getting ready to leave around 8 or 8:15, I heard someone yelling in the back, I assume it was a manager as the employees in the front seemed frazzled. You could hear her screaming and cussing someone out in the front. Managers should have more professionalism than that. read more

I've only been to one. Several people told me it was great. I ordered a chicken Caesar salad and was remarkably unimpressed. The dressing tasted bottled. There wasn't much chicken, but at least the romaine was crisp! Maybe the sandwiches are better. I probably won't go out of my way to find out. read more